#Unable to purchase ARC
1 messages · Page 1 of 1 (latest)
2001 or 2002:
It looks like the payment system is currently unavailable. Please try again with a different payment method or contact our customer support for further assistance at help.xsolla.com.
This error may be triggered by several reasons and can be resolved by the following:
- If you are using PayPal for payment, you may have removed Xsolla from pre-approved payments and no new payments can happen. Please contact us to refresh your billing agreement.
- For other methods, removing the checkmark on the box "Save payment account" may resolve the issue.
- This error may appear when your chosen payment method experiences technical issues, such as maintenance. This error is usually temporary and will disappear if you refresh the page or clear your cache and cookies.
seems like there’s problem with using Visa card from my personal experience and others, some people used Mastercard and it it worked for them, personally I used PayPal and had to pay extra fees but it worked