#Phantom theater not working
1 messages · Page 1 of 1 (latest)
Hi @elfin nymph, has your matched player also finished deploying and selecting Ready? If they do not deploy and press Ready, it may seem it is not working but truly that's most likely what happened? Otherwise, do you have a screenshot or video that the button is not working?
Hi tempest, It doesn’t even respond to the button, I click matchmake and not respond, I can’t see an ally, I can’t create a room. Nothing…
I just tested it right now and was able to finish Phantom Theater. Hold on, it should look like this.
After selecting Matchmake...
You will be routed here when there is a match.
I’m sending you a video
Have you gone this far?
That would be helpful.
Can you see it?
It makes clicking noise but doesn’t do any action
Did you see the video?
I am clicking the matchmake
I see. Thank you for the clarification and sorry that you are experiencing this.
What basic troubleshooting steps have you done so far, may I know?
Please is there one?
Sorry. You're on a PC client. Sorry about that. Let's course this to our Customer Service ingame so we can assist you accordingly.
From the Logon screen
Then it will route you to our Support landing page
Then this
Then lastly,
Once submitted it will create a ticket for you. You can follow up through our #ticket in Discord with the ticket number provided to you as well.