i can’t find my festival in the app?

[native portal]

i’m logged in to the app and when it prompts me to explore festivals only innings, extra innings, tortuga, high water, and two step inn are my options.

[shrewd zephyr]

@native portal can you share a screen recording of whats happening?

[shrewd zephyr]

oh i believe you need to update your app! can you check the app store to see if there's a newer version? we've been pushing new updates

[native portal]

it doesn’t say there’s an update available

[shrewd zephyr]

you definitely have an outdated app because "explore" should bring you to a totally redesigned page than the old one you have. Can you delete app and redownload? maybe its a cache issue

[native portal]

oh the issue is i can’t get ios 26

[shrewd zephyr]

yeah theres a new apple mandate, they're really pushing people to update the new ios 26 otherwise you wont be able to update apps or get newer apps

[native portal]

issue is it will break my old ass phone lol. thanks for your help anyway

[shrewd zephyr]

what iphone do you have @native portal

[native portal]

iphone 13 mini, ios 26 is known to make it lag to the point it’s unusable

[shrewd zephyr]

i totally understand, im sorry about that.. we couldnt do anything about the new mandate 🙁

[native portal]

that’s ok, thank you