🎭bugs-discussion

[mental rampart]

I have full bars connection so its not connection issues I still can do everything else but this game

[upper axle]

Please look at the video again. Look what happens right before i select that march is selected. My troops continuously attack the enemy troops but they heal back to full health. This was the only time this happened to me but the glitch happened before i had clicked on march so it has nothing to do with the selected heroes. You can see the heroes glitch back to full health right as i click in the create a new march button

[versed solar]

Game is always crashing. And keyboard problems

[little rapids]

ahhh let me check with the team

[upper axle]

Alright thank you

[little rapids]

we will get back to you asap

[plain aurora]

Hello all, I can’t purchase packs, I get a message saying that payment is not initialized. How can initialize the payments? In all the games I played I never needed to initialize payments

[opal rock]

The game got messed up from the last update

I did it and still it is being the same, cleared my cache too

[raw pewter]

Hi, I'm not sure about correct chat. I have a question. Is it possible to remove rare hero shards from Hall of Valor? I have hundreds of them, but no use... My heroes gained maximum level. I'm really depressed, when I get another five shards for them... 😵‍💫😰

[edgy dust]

hi there i've playing this game for a while, however today i faced a bug where when i enter the game then i moved to other applications and after returning the game must reload took some time to indicate for me so i activated building speed boost of 20hours that will complete the building instantly, then after that the game reloaded and indicated that i have only 19 hours so my boost was lost and i had only 9 hours of boost left i activated it, can you please check this.
previously i had a total of 29 hours of boost, 20 lost before game reload and didnt get a refund due game reload

[fervent fable]

It seems like the translator has gotten much worse today, this would normally not be translated like this

The word "Sori" in Russian would be sorry, the next word would normally be "guys" etc

[waxen hearth]

In kvk 2 there will open a shop and you can exchange with some item to that unused shard... I also have nearly 400 per hero shard that's have no use

[waxen hearth]

You cannot remove it but you can exchange it with some rewards in kvk 2

[barren marsh]

Hi. Who knows the 239 server will open soon? How often do new ones appear?

[sour terrace]

hi,can you provide the screenshots about this issue?

[sour terrace]

sorry about that, can you kindly provide more info?
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[blazing vault]

Blessing totem upgrade
Warrior lineage + martial discipline dont stack its a bug or what ?

[little rapids]

kindly share some screenshot

[blazing vault]

Both suppose to stack right?

They dont

I only get the bonus from warrior lineage

Not the 28% from martial discipline

[sour terrace]

you can kindly reach out our CS within game about this data related issue.

[blazing vault]

Even the+ dmg to certain type of troops dont seems to add up to my dmg

[blazing vault]

Check

[sour terrace]

noted

[edgy dust]

Thanks for replying, could you tell me where can i find it 🙂

[sour terrace]

here

[little rapids]

well received

[blazing vault]

Only the bonus from warrior lineage add to my troops !
No other bonus add
Martial discipline dont add to my troops and +dmg to archer/pike dont add too

[little rapids]

can you show me the report?

[blazing vault]

I see the bonus here

Not in my battle report the + dmg not there

[little rapids]

thanks let me check with the team

[blazing vault]

The 30% from the warrior lineage there
No others.
Normally i have around 200%

[blazing vault]

Thanks

[gaunt umbra]

PVE damage is a seperate stat

scroll down more

[blazing vault]

Damn you are right bro

[sour terrace]

hi bro, you can install the latest version in the app. "1.4.116" is too old now.

[blazing vault]

But the 5% i did upgrade for archer dont seems to addup

[gaunt umbra]

?

[little rapids]

hey there its a bug , will be fixed in the next update thanks for sharing with us

[blazing vault]

@dabobbyda#0000 seems like its a different stats!! My bad
Seems ok ! Its on the bottom of the stats sheet !
I didnt know

[little rapids]

[blazing vault]

But the +archer dmg or pike whatever dont seems to add up from divine blessing.

[little rapids]

what do you mean?

[blazing vault]

The 5% dont add up to my dmg in report

Only when fighting player ? Maybe?

[little rapids]

let me check

[little rapids]

the buff only triggered in KVK , right?

[blazing vault]

Yes ! All the things i have posted are from blessing totem
Kvk buff research

[little rapids]

[waxen rain]

Tolong kurangi waktu peningkatannya,, membosankan terlalu lama,

[little rapids]

#📝submit-suggestions

[tight dune]

My game was deleted,once reinstalling,i cant get onto it at all

[ionic marten]

Wierd...my game crashes suddenly without reson couple of times...I tried clearing the cache but I don't know if it gonna happen again

DEVICE INFO:
SAMSUNG A31
ANDROID 12

Chief ID: 6009178
User ID: 1594291209

[elder glade]

Pareil pour moi le jeux plante régulièrement, que ce soit sur tablette ou iPhone, plus les mises a jours avancent plus ça plante! Vous l’argent que je mets dedans j’aimerais au moins pouvoir jouer sans a avoir à relancer le jeux toutes les 10mins. J’ai d’autres jeux « lourd » qui ne plante jamais, merci d’y prêter un sérieux intérêt.

[lean tundra]

.bug
whenever i want to answer my friends and put their id(@) in the chat the written words will be upside down(persian language)

[cold grotto]

This buffering screen has been there for the past 10 mins

[cold grotto]

@raw vault pls help, this sh it is really annoying

It's still not fixed

[cold grotto]

@high ingot

[vale valley]

[raw vault]

There is nothing we as mods can do, please kindly provide the information below

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

And write a ticket to CS

[woeful ivy]

law of the Jungle quest is BROKEN!! it takes me 3-5 minutes to open the quest if it opens at all. When I do get in at least two of the others are frozen and we have all been repeatedly attacked by the 1 player who can move. If my team an move after 6-7 minutes of being frozen there is no point in trying to get any points.

[vale jay]

I have had issues being kicked out of the game every since kvk1 back as soon as the update was finished downloading Small version
Character ID : 14897159
IGG ID:1709105001
Game version: 1.4.120
Device : iPad 9th generation
Model: mk673ll/a
Server :139
I would like to get this issue fixed if at all possible thank you

[vale jay]

One problem with the migration is you guys control the movements of the players that’s wrong migration should be any time a player wants to move the kingdom they move to has to verify that players entry into the kingdom and do away with the might regulations that makes completely no sense.Please rethink this part of the game it would make things so much better

[quasi wharf]

is the abundance skill of the king not working on kvk map? looks like a bug. it was working back then on season 1 how come its not working anymore?

[ember elbow]

Я занял в событии 87 место, и должен был выиграть Хельгар, но я её не получи чего-то, почему я её не выиграл? Я попал в топ 100!

[cold grotto]

Finally logged in after 2 hours, happens with me a few times, if it will happen again I will surely contact support.
Thanks

[raw vault]

Happy that works now

[rough patio]

why can't I login?

[full hemlock]

I tried to write an ingame ticket, but the game doesn't allow uploading pictures for some reason, so I'll write it here.. players are using a visual bug on the map. when they cover the flag with their units.. this way makes it impossible for the flag to be selected and in that way to make a rally or send reinforcements.. this way many techniques in this game are disabled.. in the current situation where we have KvK and the fighting continues and the war mechanisms are disabled I think this is a shame for this game.. fix this urgently

[tight siren]

Go to tribe territory than tribe flags and press on the blue cords

But if he got 4 t7 marches there most people prolly won’t make it to the flag lol

[steady verge]

No entiendo inglés gg men..

[fossil vault]

This is just a big middle finger to those that are working for more solo points....fix it so there is still a way for players to earn their way to 750,000 solo points.

[uncut marten]

Or just lower the 750k solo points. The damage with t5 troops and f2p heroes is simply too low.

[fossil vault]

Honestly, that fix is wayyyy too simple. That would mean changing a number. We know IGG love to overcomplicate everything D:

[solid steeple]

Hi there. This bug that I flagged a month ago here - #🎭bugs-discussion message has not been fixed yet.

I am not sure if it has been fixed for you @mystic shuttle and @ruby wasp but I still see "Recommended Lineups" on my game UI.

[ruby wasp]

Same here. It is not fixed

[umbral depot]

The description of Sigurd passive skill is wrong, it’s the damage that has a 20% chance to deal broken blade not independently, either make the skill work according to what it says or change description, thanks

Considering how much Sigurd got weakened would be fair to make broken blade trigger each time the damage it’s dealt

[ionic marten]

Ok this one is missed up I noticed it once I switched the game to English and got back to Arabic

This is "troops health" and it's and for me it written "troops attack " for some reson?!??!!?

[full hemlock]

and how I will rally flag ? 😄 😄 for reinforce is not problem at all just outzoom and you can do it.. problem is you cant rally enemie flag

[ember elbow]

I'm busy in the Helgar event, 87th place out of 100 and haven't won anything, why?

[little rapids]

as to reward issue, kinldy contact our CS

[little rapids]

not a bug sorry

[little rapids]

can you share us with the correct ones thanks

[little rapids]

#📝submit-suggestions

[little rapids]

Let me chcek with the team

[little rapids]

how is your issue now bro

[solid steeple]

so the "recommended skills" menu for all character has been removed forever?

[fossil vault]

#🎏suggestions message

Have a ping. And I best see an upvote from you....not my first rodeo

[little rapids]

can you elaborate your issue, i have no clue what you refer to

[little rapids]

#📝submit-suggestions can you share a suggest to make it back lol the dev will take a look at

[gaunt umbra]

It is there tho , they just changed the location I think , its in the hero menu now

[solid steeple]

do you have a screenshot? because it does not show up anywhere on my edition

[gaunt umbra]

Top left

[ionic marten]

Troops health is written "هجوم القوات" It should be "صحة القوات"

And there's alot more

[little rapids]

Noted with thanks can you send out "wrong " or not accurate translation for me ?

or send me DMs

[fossil vault]

Yo Bobby, Dawn is next on the list to go back to Email, Reading and Customer Service school.

[solid steeple]

Nope. Not for me.

It does not exist anywhere on my version.

Instead I see "Recommended Lineups" twice in hero menus.

1. On the hero landing page.
2. On the hero skills page.

[mild furnace]

The above symbols disappear and I can't enter

[mild furnace]

Hello I updated my phone is better now thank you

[honest pine]

This screen apears when I try to access the heroes talent. Exact same screen for every hero and its gettinf very annoying

It wont let me upgrade anythinf

Ive logged out and back in multiple times but same thing happens every time

I now have hundreds of epic shards and 50+ legendary shards that I cant use

Please fix this issue or tell me how to fix it.

[tight siren]

Press “more” lol

[solid steeple]

Yeah, lol indeed.

[tight siren]

Go the the search bar and clear Yvette name

[solid steeple]

And what is that supposed to show lol

My app is 100% missing the "Recommended Skills" menu, and at least two others on this Discord are experiencing the same.

[tight siren]

Yeah

It doesn’t even matter tho since the game gets it wrong 99% of the time

[solid steeple]

It might not matter to you, but it matters to me (and at least two other people).

To the mods reading this - to be super clear as to what I'm expecting here, I am missing this feature in my game app:

[sour terrace]

hi, can you kindly try to reinstall ?

[little rapids]

Have you tried->
check update in play store
clear cache /data
reinstall the game

[little rapids]

also

IGG ID:
Character ID:

[empty ruin]

My god the game is very slow today since the update...

[little rapids]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[mighty stratus]

Bug

@rose charm

[little rapids]

can you kindly try to reload your game?

[mighty stratus]

I tried several times, but the bug still appeared, very annoying.

See the porter squad I gathered appeared outside the house haha

[little rapids]

how about reinstall? and let me know the result thanks

[iron pilot]

how could you find this in the game ? I could not find it

[iron pilot]

how to access to this window in the game?

[mighty stratus]

@little rapids it worked! Thank you for the help 😊😊

[mighty stratus]

but this doesn't work for it, when I open the mount it still looks like this screen.

[solid steeple]

Great question for our Discord server mods. 🥲

[near hearth]

I dont understand this my tribe had several marches just hanging out and couldn't do anything to help being the rally was full this is not a good representation of a tribes power if most have to sit on the side lines... we should be able to set multiple rallies to see our true dps sense that is what this event is measuring so if 1 march is 189k troops and the rally caps at 1.2 m thats 5 cheifs out of a tribe of 50 that can participate this event needs some work please

[woeful ivy]

the Fire treasure hunt is broken! When i click to start I get an blast of static noise and an error message that ALL ATTEMPTS ARE USED"

[stable frost]

ipad app lag as fick

[midnight crow]

So, it's the fire event but we're getting pumpkins as lucky gifts, which were for an older event...

[solid leaf]

Came here to say this

[little rapids]

let me check with the team thanks

[little rapids]

can you send us more pics?

[gentle python]

Yeah I just got given pumpkins from the fire festival as well

[little rapids]

known bug

will be fixed later on

[ruby lantern]

I can't seem to claim whatever I've earned here.

[little rapids]

can you reload or reinstall the app?

[versed mortar]

Just what i came to say

[versed mortar]

I reinstalled and this is now

I could claim the top up rewards but it didn’t count the day

Last few times when this event was here, every time the 2500 is met, there is a small green check at Day #

[little rapids]

can you reach out to our CS, i cant deal with rewards or data related issue here

[little rapids]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

[versed mortar]

Okay thanks

[little rapids]

cheeers mate

[little rapids]

i will let the team aware your issue too

kindly share you IGGID and chief ID?

[versed mortar]

Thank you again

[versed mortar]

IGG ID : 1803310453
Chief ID : 22039181

[little rapids]

well received

[turbid yoke]

Hello

[little rapids]

#☕general-chat

[uneven sundial]

game too slow when trying to move around the map

IGG ID: 1803998796 Chief ID: 22150723

[little rapids]

can you try to reload or reinstall our app?

[sudden glacier]

Is this a bug or not always happening whenever i open Email in game the settings and all features are gone

[polar harness]

Why eternal event is finished before 00.00?! I have a lot of eternal hearts to spend!!!

[sour terrace]

you can try to reload or reinstall

[little rapids]

can you reach out to the CS?

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

[fossil vault]

Don't even bother. It's taken me weeks to try and explain issues with that event an each and every one of my replies is like getting rammed from behind without so much as a courtesy kiss.

[polar harness]

Thanks guys… but i didn’t solved the problem and now I have eternal hearts payed and not used… I wrote to assistance service. Let’s see what happen

[gaunt umbra]

The eternal wheel runs three or four times i think during kvk , you will be able to use it

But I get what you mean

[faint hatch]

this game took over my 20 accounts I complained then asked me few days to wait for an email still a monthe they havent given my account back

[delicate stirrup]

Здравствуйте! У меня проблема. После открытия мешков и сундуков с разными ресурсами, их количество не увеличивается, а уменьшается!!! Что делать??

[little rapids]

contact CS

Пожалуйста, свяжитесь с нашей внутриигровой службой поддержки клиентов.

[shut glen]

Hey the games flames blessing event. Everytime I go to use my 3 chances it takes them all at one time and does not let me play at all. It's messed up it makes a funny noise and them all 3 of my chances are gone. It's been doing this for 3 days now... ID: 1500266

[cloud heart]

What is this

[gaunt umbra]

KvK tech tree

[cloud heart]

@gaunt umbra Season 2 of KVK

[gaunt umbra]

yes

[elder glade]

For a mobile game why put so many kingdoms if servers can’t handle it?! We pay real money to have the game crashing on us every 20 sec, literally EVERY 20 SEC!!! We have been waiting for this kvk for months payed a lot of money in game to be ready all of that to log back to dead troops because we cant move! Fck sake fix this stop playing on players complaining on this! Soooo many feed back about it, are we going to rss back at least?! Of course no nothing going to change tired of this

[brave ridge]

The game bugged so terribly in kvk battle. I lost all my resources because my troops were just stranded unable to move because the game crashed over and over. We should be compensated for this. Weeks of saving to play in this gone in 30 secs. Seriously disgusted.

[elder glade]

And so many players whom dont have discord feel the same, all the tchats are full of disgusted players do something or you will loose a lot of players! Do devs care about their game or just the money that flows into their accounts??

Paying 120€ for each pack of ragnard and not even able to see him getting destroyed because I got to load the game every 20 seconds thanks I feel blessed, that’s what we payed for!

[cursive hawk]

salve, ho una domanda, nel nostro regno é partito il KWK e abbiamo l'evento dove dobbiamo fare i raid su npc leader. su evento kwk non ci sono. non e un gran che, non mi sembra giusto nel confronto di tutti i 4 regni (nel caso nostro)

[sick fiber]

Can you please fix the bugs at once? As a developer, you all should focus on the development of the game first, then money. It sucks every time in kvk during the gathering of leaders at once the game freezes as hell

[uncut marten]

What on earth is this and how do I get rid of it?

[gaunt umbra]

Did u get deported?

[uncut marten]

My troops don't respond anymore in the middle of battle

I'm not important enough to get deported 😂

Was chased by a t7

[gaunt umbra]

It also happens if u hit recall and u have no access to any pass or port

[uncut marten]

Ah, that must be it. Been changing the pass between kingdoms.

[gaunt umbra]

Yes

If there is no path

[uncut marten]

No way to get rid of it?

[gaunt umbra]

Nope

Once force recalled , it has to go back to base

[uncut marten]

😣

Ok, thanks. At least now I understand.

[gaunt umbra]

:)

[uncut marten]

This could have cost me my troops though.

Couldn't hide them in cities.

[gaunt umbra]

gotta be fast xD

Or not hit "recall"

Always drag

[uncut marten]

I had to be fast. Big guys chasing me 😅. So recall seemed a good option at the time.

[gaunt umbra]

Understandable xD

[livid vapor]

Кому надо тут есть вватарка

[fervent fable]

The translator is broken again

so often it just gives the same russian text when you click on translate, but not always

[sour terrace]

Can you kindly provide more info?
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[sour terrace]

Can you kindly provide more info?
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

hi there can you reach out our CS?

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

[gentle python]

So in kvk it says if you come 151 to 300 you get 3 of the 30 day city uses but if you come hight than that you only get 1. That does not seem right to me. Not sure if that's a known issue or if it is one but seems odd to me

[little rapids]

let me check with the team

[little rapids]

known bug will be fixed in the next update #📰game-news

shall be only 1 of the 30 day city in both ranks you referred to

[river token]

I don't know if this a bug or not! About my concern to those group of player doing black marketing,illegal trade nad gambling that bother me too much the taking advantage on me because i don't join to their dirty group using the throne leadership they abuse all my account on that kingdom force me to quit and stop playing,i do concern about that doing all my report from many representatives from igg but still not fixing my problem and worst i have strange feeling one or some crs/dev representatives are having a accomplices with them doing conspiracies that's why they still doing bad things and in-game violation

[opal rock]

How many days will it take to fix the translation bugs

Look at the screenshot here, when I translate it shows with special characters and for the other translation, it shows the same

[junior bough]

This game keeps crashing . Disconnect

Useless servers .0 maintance

Unpredictable crashes

[little rapids]

can you report to our CS?

you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

[little rapids]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

i bet its just the google translate tho, while let me check with the team for sure

[river token]

Many time i did time with screenshot and all evidence i have i put my statement but i have strange feeling one or few of your so called CS are part of them a accomplices and do conspiracies that's why no problems,issues and concerns resolve

[little rapids]

can you send me ss to my dm's? cheers

[river token]

Wait/mam before this day end i gonna send to im just busy a bit with my other account,

[little rapids]

np cheeeeers

[junior bough]

Igg id: 1599914061
Character id: 6687062
Bugg issue : crash, disconnect, awful crash
Device : iphone 14
Server: 66
Game version : latest until today
Screenshot : idk how to ss a crash in game lol
Tips: delete this from all phone user . Or we carry laptop or pc to play

Sent many tickets to live chat , hello thanks for reaching us an email will come to you within 2 days of work
Which never came . Fix this crash in next update

What more you want from me ? I do already have some awful hospital bills to pay because of crash, troops get killed open field

[jovial escarp]

can you please fix this bug

[little rapids]

have you ever tried to reload or reinstall #🔗download-game

[junior bough]

Yes it doesnt work . Delete vr , restart reboot phone . Install . Doesnt fix . Your server has problem not me

[little rapids]

Noted with thanks, let me check with the team

[wet pagoda]

Hey im play k11002 and my id.754642 i have trouble. Im banned in chat and no reason. I can not do anythink

[sour terrace]

hi，can you describe your issues?

[sour terrace]

try to contact with the CS, they can help you about this issue.

[brave ridge]

Game is still CONSTANTLY crashing in kvk. So disappointed, barely able to play. Lose all my troops because game crashes in battles. And yes I have reinstalled the app, made sure I have enough space. Stop asking inane questions from people when you know it’s the capacity of your servers. People pay a lot of money in this game, enough you would think to fix your DOS problems.

[drifting coral]

In this morning I received moonlight pumpkin lantern at lucky gift

7 chests with pumpkin lantern

instead of candles

[little rapids]

under fixing thanks

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot

[cold grotto]

Same

[high island]

Who is facing the same issue?

[little rapids]

hey there can you elaborate your issue?

[fossil vault]

Thanks for the GM controls.

Man I want whoevers job it is to check updates

[high island]

Not able to use my resources, normally on the righthand theres a use button.

Theres some glitch, once ive opened the grim box this happens.

[little rapids]

Noted can you reload?

[little rapids]

let me check with the team

[fossil vault]

Check...its plain as day there be an issue. I would get it fixed before i mess up the server ❤️

[little rapids]

on my way

[high island]

Yea once i reopen my inventory, the use button appears again. But needs some small fix.

[little rapids]

well received will let the team aware this issue

[high island]

Thanksies

[hallow mauve]

Hey, the 50% and 75% option with the rallies is not working properly. It works sometimes and other times it makes me wait for full 5 minutes

[little rapids]

can you share more videos or pics as to this issue?

[little rapids]

done

fixed

[wet pagoda]

Please open my chat

I do not anythink

[high island]

Thanksies

[rain pine]

since they carried out this mainteance on the game i cant get into the game

[sour terrace]

you can try to contact with the CS, and they will help you.

[little rapids]

can you reload or reinstall?

[neon hearth]

My game is still broken

[little rapids]

can you try to recruit ONE more worker, it will solve your issue

[neon hearth]

I have like 3 times

[little rapids]

ummmm

IGG ID:
Character ID:

please

IGG ID: 155606483
Character ID:happyiron

i get it

lol

sorry

[neon hearth]

Yeah

[little rapids]

we need your chief ID

[neon hearth]

Where can I find that

?

[little rapids]

allow me wait up

ill ss for you

click on your profile in the top left of the screen and then right under your name on the top right

[neon hearth]

Ok

2153222

[little rapids]

Noted with thanks

[neon hearth]

Ok

[little rapids]

hi there, you need to complete one more worker commission

[neon hearth]

I did

[little rapids]

wait up

[next pike]

На ферме((

[little rapids]

Here's the answer that was typed up
Q6. Why is it that I can't deal with errands after clicking [Go] on the [Commission] interface of the clan camp?
This is because the territory of the inner city, there is a maximum number of times where [Viking Supply Chests] can be refreshed. If the number of [Viking Supply Chests] refreshed in the inner city has reached the maximum limit through commissions, then you'll only be able to collect more once you finish collecting your current [Viking Supply Chests] and before you do that, it'll be impossible to refresh new [Viking Supply Chests]. Please send out your workers first, deal with the previous [Commission Requirements], and then click [Go] of the commission to refresh a new one in the inner city.
U have to find those manually on the map inside ur base ,
go clear those shid chests and it will clear up

[neon hearth]

I have found all of them

Plus it says the quest is complete

18/18

[little rapids]

you have to clear all of them

[neon hearth]

Yeah I have

It should let me advance the quest

[little rapids]

wait till a worker working in the city finishes

[neon hearth]

Ok it better work

[little rapids]

[quasi wharf]

still no results on the 10 billion rss event or is it a bug?

[rapid wagon]

Today my interface began to disappear immediately after entering the game. This is due to a pop-up window offering to purchase a package. iPhone 11. The problem exists with all characters. restarting/reinstalling the game doesn't help

[modern sparrow]

how to report use of bug?

he bugged himself there, we cant attack, we dont earn killing field points because field is neutral cuz of him. also he is online and he does nothing about it. he is using the bug for his own good 🙂

[dawn forge]

anyone else having problems with the tribes shop?
no possibility to add items as R4...

[twilit mist]

As R4 u should always read the patch note😉

They changed it

[dawn forge]

ok but how. Was only mentioned that they removed the restocking but one of my chiefs wasn't able to get a certain one. I didn't see any note about limitation of the items...

[gaunt umbra]

U don't have to restock anymore

People can buy their neccessity as long as they have the member credit

U don't have to spend tribe credit to "Restock"

[dawn forge]

first of all thanks. Guess I'll have to recheck with him as he told me it wasn't available anymore...

[gaunt umbra]

Enquire if he had enough member credit for the item

[dawn forge]

will do, thanks

[limpid fjord]

iştima yapmak istiyorum yardım edermisiniz

[barren musk]

Hello all
I have an issue with my kvk interface, kvk 1 still showing and i can't open the event neither kvk1 or kvk2 interface

[upper kite]

I think I have a big on summoning I have spent a 10k summoning stones and have every skill but 2 and most skills are completed very few are not and the 2 skills I don’t have I have not even had a shard for and they are what I think are the 2 best legendary skillls in the game

[little rapids]

report to our CS and they will help you with your issue

[little rapids]

To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues. here here

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:

[little rapids]

which pack you would like to purchase can you screenshot that pop up banner

[midnight crow]

If a rally is called while territory connected, but the territory is disconnected before the rally leaves, should the rally still march or not? I thought not but one hit our fort yesterday while the territory was disconnected so 🤷

[flint night]

Since yesterday's update I've been having issues with the game not starting up correctly. Anyone else?

[ionic shoal]

Yes game will not load

[solar blaze]

Bonsoir, je rencontre des problèmes pour pouvoir jouer au jeux , au début impossible de me connecter ensuite je pouvais me connecter mais impossible d' interagir et maintenant a nouveau impossible de me connecter .

[junior bough]

Update supposed to fix things but here make it worse. Rally get stuck on pass , crash on game , not loading

[junior bough]

Many more bugs . Rip i

[slim python]

hi i have a account server in #247 orginal kingdom but i dont play my friend. My friend account in #246. Please support me. I want change my orginal kingdom on 246.

[atomic quiver]

me too, stuck on loading screen

[novel stag]

You got shitloads of money from people and yet you can't make an event without lags and bugs!

[tame garnet]

Dear Developers, I ask you to fix the bugs with the return of the heroes to your castle! also moving in the Jungle! It is not possible to play because this area is not captured! What is it! I just played the battle of ruins. I couldn't get my troops back until they were killed, or until I flew to another rainbow monument! It's terrible, it completely ruins the gameplay! I hope you understand what I'm writing to you about. I have a video report if you need to know exactly what I'm telling you! Thanks

🙁

[wicked bobcat]

Ive been in this situation every 12 utc i have good connection but still loading like crazy

[quasi wharf]

is the expedition shop on kvk season 2 a bug or not as the 8 hr speed up changed into 5 mins? how come

[quasi wharf]

before update that was 8 hrs now after update became 5 mins?

[little rapids]

can you try to contact our CS?

[little rapids]

hi there what do you mean?

[little rapids]

can you try to reload or reinstall?

[little rapids]

have you claimed your 8 hr sped up yet?

[little rapids]

hi there can you elaborate your issue, feel like not a bug tho?

[little rapids]

you can put it in #📝submit-suggestions

[wicked bobcat]

I did nothing happens... Its not playable from 10 - 14 utc everytime... But 15 utc onwards its back to normal

[ivory tangle]

Everyone has same problem?

[dusky ember]

bonjour depuis dernier update mon jeu ne veux plus ouvrir

il ferme avant de finir de loader

d'autre on se probleme?

j'ai essayer de reloder , fermer ordi et rouvrir tjs meme chose

[wicked bobcat]

Same brooo... it sucks

[ivory tangle]

I hate it i cant go in my tribe enjoying the kvk me always like that

[wicked bobcat]

Every reset?

[lofty flame]

The 5 minute speedup, for making me come on Discord came across as contemptuous. Please pass on to the relevant department, if it’s nothing to do with you.

[spark gorge]

The game always turns off .Without me doing anything . Please look . Thank you so much I really like this game and I joined a tribe that finally feels like home❤️

[cedar adder]

What have you done again? Lagging like hell. Fix the servers!!

[little rapids]

weird

can you kindly

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot

[little rapids]

can you reload?

[little rapids]

can you reload or reinstall?

[little rapids]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[acoustic tangle]

??????

[fallow crest]

Hi

[fringe hill]

Game keep loading

[uncut solstice]

I follow links to bind my account, and get told it’s invalid. What is the Lars bindbot?

Discord need to stop the hacking of players accts.

[exotic sedge]

i am reading all this post and i never had 1 thing from this mainly playing on pc, on mobile just gather rss.. so sad

[little rapids]

can you reload?

[little rapids]

contact our CS

[woven field]

FIX THIS PLEASE

[little rapids]

can you reload or reinstall our app?

[scenic viper]

Ohen has quite a bit of bots is it a bug?

[little sluice]

Fix that you don’t get war merrits right now when fighting people who use t2 troops. Winner gets 0 war merrits and loser gets a lot of them.

[tight siren]

Press the big square with a plus in it

[urban meadow]

Why I can't join really please explain anyone

[candid shuttle]

You can join, press ok….but then you have war fever (frenzy)

[zenith kiln]

How’to blind your account with discord?

[weary garden]

Enter your chief ID ( the number below tour profile picture in game) in #🔗bind-chief-id . Then it will send you a mail in game with a code that you re-enter in #🔗bind-chief-id

[rain tusk]

26575374

[dusky ember]

4 days cant play 😦

[modern sparrow]

Fix the lag ... in this century?

[subtle sparrow]

hey guys. im on mac m1, since yesterday i cant zoom in or zoom out. whats happend?

[devout night]

The ascend numbers are incorrectly showing. see attached

[high ingot]

what is incorrect in that?

you need 30 shards to upgrade his talent.... and 25 to ascend him when your talent will be maxed?

[devout night]

Its showing 25 on the one screen. Like its ready for upgrade. But when you go to next page. Its 30

[high ingot]

not the same thing

[devout night]

how is it not the same thing?

[high ingot]

1st screenshot is the talent your are trying to upgrade. 2nd one it is showing the cost to acend him

the ascend is not related to the button where it is written bold charge 1/5

[drowsy solstice]

Anyone else using a Chromebook having problems logging into the game

[fervent fable]

I play on a MacBook. After the latest update, I can't zoom in or out anymore. This makes the game barely playable. Please fix.

[drowsy solstice]

This game not worth spending money on. It has been 4 days now and they don't know how to fix it

[subtle sparrow]

same here. zoom dont work

[odd badger]

I tried to use troop expansion yesterday during vikings reign. I tried 3 times. Lost 3 troop expansion packs. Is there someone who can help me with please?

[gaunt umbra]

What do you think happens with the buff?

[open chasm]

IGG ID: 1501116248
Character ID: 344875

Bug issue: relocating between Kingdom Mayhem map and the Kingdom 5 map, my city shield switches off, so I lose 2days of a 3 day shield.

Device model: Lenovo P12 Pro
Server: Kingdom 5/#11001
Game version: 1.4.132
Screenshot: n/a

[cobalt notch]

My messages keep not sending and I have to restart the game to talk to my tribe

[quasi wharf]

seems like igg's backend servers havjng some network issues not sure if someone is abusing your backendserver why its having some latency issues again. hope you guys check it, heard some rumors that some kingdoms are using reverse rally or reverse chase of troops hope devs are looking into it if its not cheating dunno what to call it.

[quasi wharf]

i was able to claim the first 8 hr speedup from expedition shop prior to update. am wondering why after the update the expedition shop showed 5 min speed up and not the 8 hr speed up like it used to prior to update. that is why am asking coz it looks like a bug. how come it was 8 hr speed up before then it became 5 mins after update? to me it seems weird

[fervent fable]

IGG ID: 1549522758
Character ID: 2057276
Bug issue: Zoom doesn't work on MacBook Pro after latest update
Device model: MacBook Pro M1 13-inch 2020
Server: 23
Game version: 1.4.132
Screenshot: n/a

[drifting coral]

I was hunting griffins and I observed that I have deaths... why ? war fever it is close .. all emails from hunting griffins are with deaths

to specify that there is a difference of 1 hour between the time of the game and the time where I am staying

[tight siren]

Full infirmary

[drifting coral]

No

[uncut marten]

There is a glitch on the kvk map. Connected territory shows as disconnected

We have a flag on the left, 3 flags on the right. Should all be connected to the territory since I can't move my flags by the millimeter 😅

Bloody inconvenient while fighting a big battle

[uncut marten]

I know what caused it by now. The third flag in the top right corner was not finished yet.
Still a bug imo because the other two flags were done.

[tropic ginkgo]

I can feel how annoying it is even if i haven't experienced it 😅😅

[uncut marten]

Especially the reply I got from the helpdesk was annoying.
They pointed out in the screenshot that the dotted lines had a small gap in between 🤦

[tropic ginkgo]

They point out the obvious (⁠ノ⁠｀⁠Д⁠´⁠)⁠ノ⁠彡⁠┻⁠━⁠┻

[wild sky]

Same issue. MBP M1

[fervent fable]

Is there anyone from IGG who reads this?

[minor lagoon]

Ma perché non riesco a ricevere il codice di verifica per discord?

[fervent fable]

@little rapids

[tropic ginkgo]

Is it only me 'cuz my games started to frequently freeze once every couple seconds when not less than 10 hours ago it still worked properly?

[fervent fable]

@hot beacon @high ingot

[daring mantle]

Hello I was wondering why I'm above 350k might but this is not reflecting in might rush and I'm not able to collect rewards?

[marble cloud]

All 4 of these servers are Chinese servers that have teamed up, they will split the final zone and not fight. I hope the developers take note of each current kvk map and don't allow these servers be in the same kvk next round.

[candid vigil]

guys, when you are killing beasts summoned by other players, do you receive rewards for all 5? I am getting system message after killing 2-3 that I reached the limit

[summer basalt]

Please tell me how to fix this

[subtle sparrow]

zoom still not working on mac

[fervent fable]

I just got an email from customer support claiming that the game isn't compatible with Mac 🤬

funny way to cover up bad programming

[subtle sparrow]

works everday since i play the game, 1year+

[fervent fable]

yes, same here

[subtle sparrow]

its a excuse

[fervent fable]

I guess they just don't care

[subtle sparrow]

but if wont work anymore, i guess i will play other game

[fervent fable]

I think igg makes too much money from this game to care

[broken minnow]

How many troops did you use to kill the monsters? The rewards and exp is for the first 5 troops, not monsters. So if you use 2 troops you reach the limit with 2,5 monsters

[fervent fable]

IGG ID: 1549522758
Character ID: 2057276
Bug issue: Zoom doesn't work on MacBook Pro after latest update
Device model: MacBook Pro M1 13-inch 2020
Server: 23
Game version: 1.4.132
Screenshot: n/a

[candid vigil]

yes, I figured this out today, but thanks for an answer

[gaunt umbra]

Its been reported , they have informed they will look into it

[fervent fable]

Thanks for an answer after several days.

[gaunt umbra]

I got a reply today , I informed you

Nothing else I can do

:pepeshrug:

[forest field]

72/day?

Why does it show that I get 72 blessing points after 1 day 36 minutes

[fervent fable]

well, when other people receive quick replies to their bug reports, but I don't, then I feel that there is nobody from igg reading this chat, or that they only answer what they feel like

[gaunt umbra]

Nobody here is from IGG other than the admin and one other mod

We can only forward it to either of them and expect an answer

[forest field]

Quick question… Don’t we get blessing points every hour? 🤔

[gaunt umbra]

I never paid attention to what it is previously lol
I just occupy and wait on it , so I'm helpless here 👀

[gaunt umbra]

It is every hour yes

[forest field]

It usually says less than an hour I just realized that it shows after 1 day 36 min a few minutes ago when I showed screenshots to others 🤣

[modern sparrow]

Bug avec la fonction soumettre un problème

[tropic ginkgo]

Excuse me, is the game in MT? i can't log in to the game

[modern sparrow]

Je voulais signaler que le matching dans l'événement moi de la jungle est vraiment vraiment infect... C'est programmé n'importe comment !!!

[cunning viper]

Igg.........why does my sever have 5 igg promotion tribes...

[rugged schooner]

Hello asking for a friend

KVK prep is here, but it seems he can’t access it via his account. It works on his farm account though

How do we get this fixed?

[uncut marten]

Jungle map is broken. The entire right side is inaccessible.
Had the same problem during Bor the last time. 😐

[fossil vault]

Ahh, that's the P2W side. Need to purchase the 20 pack to go there.

[uncut marten]

Sucks though. When you are chasing your troops simply stop as if they hit a wall 😕

[fringe torrent]

Hi The game seems laggy a lot and simply restarting at very bad times are 8 kingdoms in one lvl server to many?

[shadow river]

what happend over here

his hit box kinda off xD

no one could target this guy I was like why the hell are they running next to him and not attacking ... it was coz his hitbox is somewhere else xD

[little rapids]

Noted with thanks, let me check with the team

[little rapids]

kindly reinstall our game

[little rapids]

#📝submit-suggestions

[uncut marten]

Yeah that's the bug. I'm trying to move my troops to a normal accessible spot on the jungle map there. And the Jungle was open. So, point is you are blocked to move to a spot that should be open.

[little rapids]

hows the issue now?

[uncut marten]

Happened during Bor yesterday to one of my tribes mates. While my map worked fine.
So the bug still exists. No idea what causes it.

[little rapids]

noted with thanks will check with the team

[uncut marten]

Thanks.

[little rapids]

can you ask him to check with our CS?

[rugged schooner]

He messaged in game

And they replied apparently it’s because KVK registrations closed?

I didn’t know KVK had registrations

[little rapids]

yes you have to register

[rugged schooner]

Reallyyy

[little rapids]

where you get this pic?

[rugged schooner]

I don’t remember registrations for KVK

[little rapids]

can you reload the app?

[rugged schooner]

He sent it to me

Yeah he tried, same thing

[little rapids]

to check if the banner still pops up?

[rugged schooner]

Ok I’ll check. Thanks for your help dabob!

[little rapids]

any time:)

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[sick fiber]

Eternal wheel event I buyed pack for lagertha and was ranked 80 in event .. I didn't receive the hero shards yet

[pliant robin]

Me neither, was rank 102

[gaunt umbra]

What was your score?

[gilded socket]

134 are in zone one killing everyone and cheating during KVK they need to be banned.

Zone 1 It’s not open yet

[safe cave]

Kvk 2 in kingdom 129 to kingdom 136 it’s ruined, kingdom 134 and 132 attacking cities in tribe flag inside pass5

[open meteor]

And pass 5 doesn't open until Chronicle 18 and we are chronicle 12

[split jolt]

Passing through level 5 pass without owning it, currently at level 12 chronicle, level 5 pass should have one-way access:
https://drive.google.com/file/d/1B1_VkLWUxAouCSB8x9AjpJQp2ZjDWibZ/view?usp=sharing

[safe cave]

(e) Cheating and Hacking. To ensure fair play, you agree that you will not use or exploit any bugs, errors, or design flaws to obtain unauthorized access to the Service or to gain an unfair advantage over other players, or use or exploit of any cheating programs such as cheats, macros, bots, expl

I hope kingdom’s 134 and 132 get banned

[split jolt]

Videos of bug abusing:
https://drive.google.com/file/d/1cjxTKiuQFRwKuy4rth1y5cYeSk_1gekt/view?usp=drive_link

https://drive.google.com/file/d/1B1_VkLWUxAouCSB8x9AjpJQp2ZjDWibZ/view?usp=drive_link

https://drive.google.com/file/d/1tDOKqIIEwoSbTm3XULyQujcC4wWC2fuT/view?usp=drive_link

https://drive.google.com/file/d/1LKCrpm0vR1eks865QRabNn82iSDckNMt/view?usp=drive_link

https://drive.google.com/file/d/1df8_04SU0pbWYgxkJ6exnOmnyZl-OQaG/view?usp=sharing

[split jolt]

Another bug, troops leave tiles automatically if the attack on the tile stops:
https://drive.google.com/file/d/11NENuKws8PesHn0hMtyk4yUngk5Sr3ON/view?usp=sharing

[little rapids]

known issue

[little rapids]

will report to the team thanks

[gray goblet]

IGG ID: 1758567037
Character ID:26098690
Bug issue:the game shows a march in place of an eagle whenever I have troops marching. It only does this for one eagle, and only when I have marches dispatched. The march that it replaces my eagles with does not exist
Device model: IPhone S model A1633
Server:244
Game version:1.4.132
Screenshot:

This also happens on server 153

[little rapids]

can you reload or reinstall the app?

[gray goblet]

I can try

[little rapids]

let me know the result

[gray goblet]

It worked

I believe

[little rapids]

[gilded socket]

Hello

I have been cheated during kvk by TLO entering stage 1 when it was not open

Screenshot show tribes breaking rules that you have put in place

I would like to have my RSS and speedups returned. I have spent weeks working on this. Or I may have to leave the game due to unethical practices.

[little rapids]

known issue , can you reach out to our CS for your request too?

[gilded socket]

Where do I do to contact customer service, sorry if this seems like a stupid question.

Where do I go sorry

[gaunt umbra]

Profile Picture➡️Settings➡️Help➡️Submit Issues

[split jolt]

Is the issue fixed? We are currently off the kvk map, because K134 TLO and K132 GvL are abusing it to "zero" cities in zone 1 by using deportation and hoping cities are relocated off the territory.

[little rapids]

let me check with the team one more time

[bright bloom]

How enemies of other kingdom can enter into zone 1 through lvl 5 pass of others when it is in chronicle 13? , per game it allows after chronicle 18, but it has happened earlier before chronicle 18 and now it shows you cannot travel through lvl 5 pass

[split jolt]

@little rapids Will bug abusers be punished and damages undone? Alot of players got their cities burned, kvk is currently unplayable while the issuse is not yet resolved.

[little rapids]

Noted with thanks, the dev in now onto this issue atm

[split jolt]

It would be shameful not to punish those who abused the bug over a long period of time to gain unfair advantage. Bug abusers actively and fully violated TOS. All bug abusers who took part in this have their actions and IDs documented on videos provided.

[modern sparrow]

You wont get anything lol , give up , those accounts wont get banned or punished in any way

"If its in the game , use it"

Just move on or quit if you were zeroed hard

[split jolt]

We'll see what they decide, it will be game over for many unfortunately and many will leave if TOS is not taken seriously.

[modern sparrow]

If they did , a lot of people wouldnt have been playing a long time ago

The TOS do not talk about any punishments

The TOS is only a failsafe from being sued

If they were banning people , the Russian Streamer who plays on accounts of other people would have been banned

Or players that used bots to juice up on resources

but I've never seen it happen

[split jolt]

Ok, thank you for information. Will wait for official response.

[modern sparrow]

Goodluck getting a response lol

[runic magnet]

A glitch in the matrix?

[modern sparrow]

😂😂😂

129 130 135 leave KvK2

[bright bloom]

Isn't your face not clear in that attachment?

[modern sparrow]

No, this is my double😂

[bright bloom]

You guys came into zone 1 and burned him through glitch and this developers will say sorry for inconvenience

[bright bloom]

Atleast your pic is visible lol

[modern sparrow]

So what?)

[bright bloom]

Nothing for me, Thank you for playing Viking rise and paying developers zz

[modern sparrow]

😂😂😂

[split jolt]

@little rapids I'm asking for punishment of those that violated Terms of Service.

ID:14889209 Name: M A L E D I C T
ID:14258715 Name: Death Coil
ID:13683134 Name: Brooklyn Grey

(e) Cheating and Hacking. To ensure fair play, you agree that you will not use or exploit any bugs, errors, or design flaws to obtain unauthorized access to the Service or to gain an unfair advantage over other players, or use or exploit of any cheating programs such as cheats, macros, bots, exploits, automation software, hacks, mods mouse simulators or unauthorised third party software etc., to use Services or otherwise modify or interfere with the Services or the IGG Games experience. You shall not use these cheating programs or create or assist in the creation of cheating programs. In particular but without limitation, you agree not to use the Services to create or assist in the creation of cheats, macros, bots, exploits, automation software, hacks, mods mouse simulators or unauthorised third party software etc., to use the Services or otherwise modify or interfere with the Services or the IGG Games experience. You further agree not to modify or caused to be modified any files that are part of the Services. Otherwise, we reserve the right to reduce, suspend, alter, delete or terminate your Account, or its data, in our sole discretion.

https://drive.google.com/file/d/1cjxTKiuQFRwKuy4rth1y5cYeSk_1gekt/view?usp=drive_link
https://drive.google.com/file/d/1B1_VkLWUxAouCSB8x9AjpJQp2ZjDWibZ/view?usp=drive_link
https://drive.google.com/file/d/1tDOKqIIEwoSbTm3XULyQujcC4wWC2fuT/view?usp=drive_link
https://drive.google.com/file/d/1LKCrpm0vR1eks865QRabNn82iSDckNMt/view?usp=drive_link
https://drive.google.com/file/d/1df8_04SU0pbWYgxkJ6exnOmnyZl-OQaG/view?usp=sharing

[modern sparrow]

Like I've said earlier , that TOS is a failsafe in case they get sued big time

Ur just wasting ur energy lol

Nobody is getting banned or punished

https://tenor.com/view/baby-yoda-drink-sip-blink-the-mandalorian-gif-15693643

[sly pawn]

https://youtube.com/watch?v=w_HBRl7cJIg&si=q32hZBldviOOjOv3

Watch this ha gotta love people ruining the fun with glitches in the game! Ban or suspend the people in the end of the video!!

[modern sparrow]

😂😂

Такие клоуны

[teal hull]

In the end, who becomes the clown is up to the management. I hope for a strict investigation and punishment. If it is not disposed of, it will disappoint many players and the lifespan of the game service will be further shortened.

The person who did the glitch might win. However, even if they win, many players leave the game without paying. they will be disappointed in you and the management. And even those who win end up not being able to play. The reason we lost the playground was because of your misbehavior.

[open meteor]

Developers will only say sorry for the inconvenience, they can only ban bot accounts what so ever we write it's pointless

[modern sparrow]

😂

[gritty tree]

все отправляем жалобу

🤣

как вам такое?

кто-то тут говорит что-то?

ну что вы ребята? вы засунули свой язык в зад?

аааууу вы все где?

[little rapids]

about this issue, can you file a ticket to our CS?

Please tap on your Profile Picture➡️Settings➡️Help➡️Submit Issues and submit an in-game ticket.

You can talk to Customer Rep here ^

[little rapids]

can you reload?

[little rapids]

Noted with thanks, I'll send it to the team

[wraith gull]

In the Viking triathlon in the second stage cant seem to be able to read what gives you the points can you help

[little rapids]

can you share some pics or videos?

[wraith gull]

All I can see in the one item

[little rapids]

can you record a video?

cant really get what you mean

[thick umbra]

It is telling you to consume speedups

[hasty thicket]

yeah

[tawny tulip]

I have a weird thing where I only get troop training options during Outdoor meets. Is this a bug or am I doing smth wrong

[little rapids]

can you share some pics?

[sour token]

You need to consume 1min speed up, on 2nd stage Viking Triathlon, per min = 1 points.

[wraith gull]

It must of been the iphone, it was stuck only on the screen. I restarted phone. All good

[dreamy harness]

Holaaa

[thick umbra]

Means this is the only thing your city needs to approve on currently. You may have research and buildings already going in process

[primal lance]

ada orang indonesia?

[little rapids]

#☕general-chat

[calm zealot]

Qu’est-ce que ça veut dire ?

[runic magnet]

Oh yes, it was temporary. Just odd.

[little rapids]

wrong format?

not a bug within our game

For the personal homepage bit, try using the link to your profile instead and see if that helps the submission go through.

[fallen ferry]

Hii everyone

[tropic ginkgo]

How it is always like this everytime i log in around 12 to 13 UTC? Does it have to do with the dev taking a break? 😅😅

[split path]

The game constantly crashes on iPhone, and because this rarely happens with other games that require much more processing speed and CPU %, it seems like an optimization issue with iOS

[lethal comet]

What 😂

[little rapids]

can you reload or reinstall our game?

[little rapids]

reload?

[modern sparrow]

请问最新的移民规则是什么？依然是一个王国最多迁入5名超过80M的玩家吗？

[stuck forge]

Hello .. it’s becoming so annoying that the game crashes every single time daily.. and kicking us out game during battles and events specially.. we have did already a lot of tickets about that .. nothing about fixing it … when the answer is you need to have good devices and internet connection stable.. well I personally I have one of the best .. and I am not the only person facing it .. every kingdom have this issue

[little rapids]

#☕general-chat English please

[little rapids]

Noted with thanks, can you share your detailed info?

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[modern sparrow]

Can you please tell me what is the standard of calculation about kingdom’s power? Cause some of it doesn’t make sense to me.

[gaunt umbra]

It is just a hunch , but it seems that the Kingdom might doesn't take into all the accoint that were on KvK map and haven't returned to Home Kingdom map in the last 14 days , thus rendering those "calculation"

Since they implemented it such that accounts offline for 14 days or more in the top 100 aren't taken into account

[spring hull]

Urne joueuse de ma tribu n'a plus accès au tchat...

[hoary nymph]

Hey hey. Two days I cant move in Jungle. I can get to center only killing monsters, chasing opponents or getting runes (archers attack for pikes) . Help plz:) i need rewards, i need Ivanna😀

[cinder skiff]

We cant access mail

The mail keeps saying empty or its getting stuck not able to collect anything

[carmine oracle]

i have the same problem 😦

[toxic tangle]

The game is totally unstable. Messages disappearing and reappearing, arena is weird… just massive global instability issues.

[modern sparrow]

Same problem here too

[night cairn]

.unfollow auto

[ember flax]

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[quasi wharf]

the shield disappears when porting from home kingdom to kvk map making one player spend twice the shield not sure if other buffs from home kingdom disappears, it shosild be the other way around from kvk to home kingdom that some buff would disappear but not shields.

[quasi wharf]

earlier game crashed while in the middle of turtle hunt, royal guards, niflung, niflung leader and arena, kinda wonder if it's server back end network or any uncompressed images like always having a bottle neck on can nodes

[unborn wave]

I eat bean

[ocean cloak]

Hello group, I have 2 infirmaries and I can't delete one, it appears in the storage menu to install more. Then now my 2 eagles no longer fly, they spend their time sleeping every day. Help me!!!

[wild flower]

Code

[broken minnow]

Why would you want to delete your infirmary??? You will always have a lack of beds in infirmary later on, so just keep them in town and upgrade them, you'll need them. When your eagles have dispersed all the fog on the kingdom map there is no point in them just aimlessly flying around. Their purpose is to be used for scouting from now on

[calm zealot]

Quelqu’un a une solution ?

[shut dirge]

My account seems to have a bug. I was kicked out of the game and when I logged back in a lot of my troops are missing. I had at least 500k troops and now I am down to 300k! Lost at least 500k of power! How is this possible?!?!?

[gaunt umbra]

U sure ur infirmary is not filled or u dont have deaths ...

[gritty merlin]

It's so stupid game

[tropic ginkgo]

Why install in the first place?

[merry gazelle]

same for phone emulator and pc client

)

[rugged schooner]

Hello

Game keeps crashing on my iPhone

What do I do?

[thick umbra]

Buy a samsung

[rugged schooner]

Dam

That sucks

Can’t afford a new phone

[tropic ginkgo]

IPhone was never meant for games in the first place, isn't it?

[sturdy sky]

its been an hour and it stuck here

[tawdry mica]

We only can migrate for 1 time?

[uncut marten]

Play it on pc.

[coarse cape]

Im on PC and the game will not load

[rugged schooner]

Yoi bang

[broken minnow]

Won't help. My samsung overheats and crashes too. Especially around 23-01 utc.....

Been doing that the last week or so

[gaunt umbra]

Reinstall , there seems to be a bug

[gaunt umbra]

Reinstall , the game fixes itself

[neat crane]

it doesn't work doing that, many also did this and same issue

[gaunt umbra]

I had the problem too , I hit repair on the first screen in the little gear icon before I downloaded
It loaded in on the restart after

[neat crane]

ok tyvm

[little rapids]

hello there how is your issue now?

[little rapids]

hows your issue now?

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

hello there hows your issue now?

[little rapids]

For the personal homepage bit, try using the link to your profile instead and see if that helps the submission go through.

[grizzled sigil]

Check your hospital bill

[neat crane]

still didnt work

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[neat crane]

IGG ID: 1615716299
Character ID:Kraken
Bug issue: Not loading pag on PC/Laptop, I uninstalled, cleared cache and history and check repair game option and nothing seems to fix this ongoing issue.
Device model: Laptop Lenova 15.1
Server:83
Game version:1.4.130.89429
Screenshot: added below

@little rapids @little rapids

[little rapids]

Noted with thanks and will send it ou to the team

[little rapids]

you still can not open the game on PC right?

after reload or reinstall our client?

[neat crane]

yes

@little rapids

both..

[little rapids]

Noted with thanks

can you share with you character ID

Tap on your in-game profile picture, and you'll find your ID on your profile!

[neat crane]

C.ID:8434777

[little rapids]

[thick umbra]

Clean your phone up. I have zero issues on my s21+ultra

Clear any unnecessary files. Clear your cache often. Make sure to keep your phone and game up to date. Restart your phone atleast once a week or more. Check your connection wifi/data.

[broken minnow]

Done all that. And there was no problems till about a week ago....

And I'm far from the only one in our kingdom complaining about this, and thus this affects multiple devices in multiple countries......

[modern sparrow]

I purchased a pack but didn't receive the pack please help

Hello anyone here please help

[sweet thistle]

This is stupid bug in killing field, he get killed but still there and they cannot capture killing field and not get point

[tropic ginkgo]

Go to cs bud, in the loading screen, upper right corner

[little rapids]

can you reload to check if the issue remains?

[modern sparrow]

Yeah I already did thank you

[sweet thistle]

Yes and still have the issue

I reload 4 times

[little rapids]

or reinstall our app

[floral lodge]

PC version doesn't work anymore

[little rapids]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[floral lodge]

I downloaded the app directly from your website again and installed still doesn't work

[little rapids]

can you share some pics?

[floral lodge]

In DM?

[little rapids]

you can sure within this channel

[floral lodge]

It is just stuck on the loading screen

The version is 1.4.130

[shut dirge]

Yes, they were not in the infirmary. It resolved itself. A few hours later they were back again. Maybe a bug or loading issue?

[spark plover]

I cannot get past the loading screen. Have deleted and reinstalled but still no luck. I see others are also having issues. Any fix around on this?

[gaunt umbra]

Notified , will inform evry1 when there is a fix or update on it

[little rapids]

PC or mobile?

[spark plover]

pc

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[spark plover]

IGG ID: 1775534397
Character ID: 19256486
Bug issue: game will not load
Device model: pc
Server: 170
Game version: 1.4.130
Screenshot:

[little rapids]

Noted with thanks

will send it to the team

[spark plover]

thanks

[thin yacht]

IGG ID: 1609650477
Character ID: 7921689
Bug issue: game will not load
Device model: pc
Server: 74
Game version: 1.4.130.89429
Screenshot:

[little rapids]

Noted with thanks

[little rapids]

can you reload or reinstall our client?

[thin yacht]

En désinstallant la version précédente et en réinstallant la dernière version prise sur votre serveur, le jeu fonctionne à nouveau sur PC.

[little rapids]

it is okay now?

[old lynx]

yo ya he reinstalado la version de pc y tampoco me deja entrar al juego

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[old lynx]

un poco absurdo que pidais unos datos de id en el juego cuando no se puede acceder al juego

[hoary nymph]

Event ended.
As I couldn't play normally, I didn't get points to buy Ivanna. 🤬

[thin yacht]

La version android fonctionne sans problemes.

[tired owl]

IGG ID: 1586076744
Character ID: 4748581
Bug issue: game is not loading
Device model: PC
Server: 47
Game version: 1.4.130.89451
Screenshot:

[distant cave]

Same problem here

[south zenith]

I play on my pc and in the last 49 hours have been unable to get the game through the loading initial resources screen. game just sits and spins. Intel windows system. ANY ideas or help requested please

[gaunt umbra]

Have u reinstalled?

Reinstalling seems to fix the issue for most

[south zenith]

Just reinstalled and appears to have corrected the issue for me.

[distant cave]

I should not be forced to reinstall. I'll do it anyway as soon as possible. It remains the fact that a bug should be fixed by the devs, not by a full reinstalling (and then setting up everything again) from the users.
I see there must have been a mini-patch, with the PC version unable to update and stuck on 1.4.130, while Android version is on 1.4.132. Would mean that there is some error in the patch, which should be fixed server side, without forcing users to a re-install.

[gaunt umbra]

Yes , they are aware of the issue and are looking into fixing it

The reinstalling is a temporary fast fix

[lime dirge]

Is there a bug in the Windows version? Cannot log in properly, today. The screen just bring to the page in my screenshot and stays there?

[distant cave]

read above

[little rapids]

hows your issue now?

[little rapids]

hello there hows your issue now?

[little rapids]

can you reinstall and install our new client?

[little rapids]

you need to update your version cheers

[fossil vault]

Valk translation issue....3rd time I told ya. Hows about polishing the turd rather than sprinkling glitter over it. ❤️

[little rapids]

Noted with thanks

will forward to the team one more time

[fossil vault]

Give headpats and make sure it comes with the Wednesday update.

Bobby McBobso, here be another one for you.
It's not "Increase" or "Designed". Wording would be better as "Created" or "Added".

[tight siren]

Bobby’s not the enemy lol

[fossil vault]

Until he successfully slaps the fixes into place, he is

[tight siren]

I don’t think he’s a dev, but if he is I’m fully onboard bullying him

If not no reason to

[fossil vault]

When someone has the "Support Team" and "Viking Rise Team" tag. Defo not safe from a slapping

[tight siren]

But simple translation errors wouldent be a bug imo they still haven’t fixed the kings manifesto lol

[fossil vault]

Anything that makes less sense than it should can be considered a bug. The king portion is not something i visit often...so unless my kingdom goes bitchin about it, i leave it be

[spark plover]

I downloaded the game on my phone in the meantime and that works fine but still no luck getting the game to work on the PC still. Hoping the bug is fixed real soon !!

[neat crane]

its already been over 48hrs, this "TEAM" must be on vacation.

[tight siren]

I think you have to uninstall than reinstall with these links

https://discord.com/channels/989102955569483796/1033988992892411974

[spark plover]

Well I got in !! This time I also deleted all the logs in the program file as well. Then I installed. Took a while to reconfigure resources etc and it has loaded with the updated version number.

[little rapids]

thanks!!! hope you enjoy our game

[silver raft]

Not sure if this is the right place but I placed a ticket in game as well. Battled a Yvette laird with my verdandi artur and noticed in the battle report that the 40% counterattack damage reduction received from artur first skill was not listed in my squad buffs but laird 40% basic damage reduction was listed on my opponent side.

[gaunt umbra]

I can put on the tag too , doesn't make me one tho lol 😂

I can put the tag on you too 🤣

[fossil vault]

Want a cookie?

[gaunt umbra]

Sure , I'll take a dozen

[little rapids]

can you be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

[distant cave]

I didn't have time to reinstall yet, and the problem is still there. Can't log in.

[little rapids]

can you reinstall the client?

[swift hollow]

Hi

[distant cave]

As soon as I have time I will. But I should not be forced to do it, to solve a new bug.

[hushed beacon]

is this still accurate?

[gaunt umbra]

yes

[hushed beacon]

😦 thanks for info. hopefully i can hold strong for 5 days lol

[neat crane]

So when is this going to be fixed then since its been over 48hrs and no update or change?

[void frigate]

Bug issue: game is not loading, already reinstalled
Device model: PC
Server: 47
Game version: 1.4.131
Screenshot:

[void frigate]

btw telling us to reinstall also means that the repair button is nule...

I already did both things. And still not able to log in

[smoky helm]

i had that problem before. i deleted the game and installed it again, now works lol

[gaunt umbra]

That is 6months old.....

[smoky helm]

what is?

[gaunt umbra]

The person deleted it , but he tagged a 6month old video and asked if the person still played lol

[smoky helm]

lol

[little rapids]

can you try one more time ? for reisntalling

[little rapids]

can you try one more time to reinstall the game?

and updated a new one #🔗download-game

[neat crane]

Still same results, tried everything I was told here, unable to load. Nothing has changed but the date of today,

[gaunt umbra]

There is an update today , maybe that will fix it

[gaunt umbra]

Text is wrong lol

[little rapids]

yes?

[gaunt umbra]

Either one of it has to change , coz the bottom one goes up and the text says it goes down

[little rapids]

okkkkay in a min

already let the dev aware this issue

any more issues?

[gaunt umbra]

Yeah , the auto rally barely works and it being capped on number of times is kinda weird lol

[little rapids]

well received

[gaunt umbra]

1. Takes random heroes rather than the highest might as it says (I did this by taking out evry other "reasonable high" leveled heroes and leaving my main heroes , it still ignored those and chose another
2. Auto rally using "porters" in the rallies

[little rapids]

[little rapids]

it means that you have already joined 1 rally once

[gaunt umbra]

yes

How do u get to zero , if the "join" count only "increases"

[little rapids]

Noted with thanks that make sense

lol cheers

[gaunt umbra]

So the auto rally ignores a Lv.60 awakened Helgar and Lv.60 awakened Yvette and chooses Ivor and Wooder at LV.50

[little rapids]

emmmmmm let me check

[little rapids]

Is the hero you want to choose not in idle state?

[gaunt umbra]

It 100% is

Made sure it isnt in the wall garrisionn too

[little rapids]

can you record a video?

[gaunt umbra]

Now its a wooder and yvette lol

[little rapids]

kindly record a video:)

[little rapids]

make sense?

[gaunt umbra]

Go back and read what I said again

I made sure both the "highest level" heroes I wanted "idle"

[little rapids]

i know i will check with them one more time

[gaunt umbra]

Yet it chose heroes that were ** not ** the "highest level"

And a video wont be possible , coz the auto rally has a very vague and random chance of joining rallies

Its not consistent

[little rapids]

well received

let me talk to dev again

Auto rally using "porters" in the rallies @gaunt umbra will optimize in the later patch

thanks

[gaunt umbra]

Also , why does this have a tad bit more % in monster chests than the rest lol

[little rapids]

allow me

[tropic ginkgo]

Its seems they just take any idle heroes in your team

[distant cave]

You know that it is ridiculous, right?
I am reinstalling now, I wonder how many times I'll be requested to do it again to "try" to fix a bug that should be solved by the devs, and that won't be "fixed" but "bypassed", ready to appear again in a future patch.

[little rapids]

https://tenor.com/view/my-apologies-cheese-kitty-cat-sorry-my-bad-gif-1026852287997442026

[gaunt umbra]

it isnt for new players lol....

u have to play 8 hours on pc and its yours

[neat crane]

Its cool they couldnt patch things sooner now I miss out on rewards and things I am not going to get since I missed 3 days of KVK smh...and missed half of VIKING REIGN...😭 😡

[distant cave]

I get it. As if my 312 days playing on pc 10 to 16 hours a day weren't enough. But of course, having to reinstall the game is freshly installed, and the count starts from 0. Ok, I'll get it quick, but please... as "customer care" here we are between "non existent" and" totally useless".
This bug really was the last straw...

[void frigate]

there is no customer care only whale caring. This is not a war game is a pay to play the war game.
It doesn't matter that you have to reinstall the game several times is not their problem until some big guy says that cannot log in. That is why they ask the ID when formulating a game bug.

[elfin oyster]

The PC version is NSFW. It triggers SentinelOne Network lockdown for being detected to behave malicious

[void frigate]

question... now if you set less than 100% in the rallies, the game is caping the amount of troops strictily to that?

[tropic ginkgo]

You mean the tick box?

[void frigate]

? I dont understand

[tropic ginkgo]

There is this tick box before you start a rally, right? Like 5m, 10m, 30m, 1h, then 25% 50% and 100%

*5minutes

[void frigate]

yes

[tropic ginkgo]

Yes, if you set the tick box at 50%, the the rally will start to march once you filled that 50% of rally caps

[void frigate]

is not doing that, is caping the max amount of troops in the rally

[tropic ginkgo]

Is it niflung or leidolf?

If leidolf, there is no capacity tick box

[void frigate]

good lord

[tropic ginkgo]

So it is Leidolf, it seems

[void frigate]

if in leidolf there is no tick box why I would even ask about leidolf 🤣

is stupid

[tropic ginkgo]

Those tick box only appear on Niflung rallies

And it is quite annoying since leidolf only need T1

[void frigate]

ok... I will explain with images to see if you can understand better

[tropic ginkgo]

Oh, kk

[void frigate]

when you set a rally... (I dont do Leidolf)
You can choose the amount of troops when the rally departs. However it is limiting the rally to THAT exact amount. My rally cap is 2M, so when reaches 1M not just deploys the rally but no more troops could join it

[tropic ginkgo]

Troops could still join

Its just the rally will deploy after that 50% reach

It wont stop others to join

[void frigate]

did you read this part?

My rally cap is 2M, so when reaches 1M not just deploys the rally but no more troops could join it

[tropic ginkgo]

So you mean it doesnt deploy at all?

[void frigate]

forget it

I will try with my alt ... maybe it was just some weird coincidence

[tropic ginkgo]

Sorry if i was too dumb to understand, ehehehehe

[void frigate]

dont worry maybe is just a language barrier

[tropic ginkgo]

Yeah

[glacial bay]

Does your rally start when it reach 1m cap?

[void frigate]

yes

[glacial bay]

No one can join?

[void frigate]

well it is very weird that 3 times in a row after 1M no one else joins and the last legion to join was not even full... but now that I tried to send my alt, I realized that it was just coincidence

seems I have some peculiar people in the tribe, 🤣

[uncut marten]

They could have a long march and just don't reach the rally in time.
I haven't tried after the update, but yesterday people could still join the departed rally.

[void frigate]

It was a guy sending the exact amount of troops for the 1M... As I said, peculiar people... Made me think it was another bug

[cyan vapor]

Wtf?

[gaunt umbra]

Damn 266% march speed stat

[glad meteor]

Screen Frozen

[sturdy sky]

I thought for this new update will add a lock key to lock troops on gathering from moving , its boring each and everytime i tried to move troops i have to untick troops on gathering , please add a lock so that we can lock troops not to move if we click all box

[smoky helm]

well i do like this bug, auto joined rally at the same time i sent the last free march inside my city (hero reclamation quest) gave me an extra march 😂 edit: happened again, 5 marches in use, then a 6th joined rally

[little rapids]

try to reload

[little rapids]

can you reload to check if the stats remains the same?

[little rapids]

ahhhhh let me check with the team, can you record a short video?

[fossil vault]

Lets figure this out

Here we go again, another update and another time that I will sit down an comb it for stuff that is just not needed:

This time...Niffy Leaders, lets take a look at levels 9 through 12.

Level 9: 800k T5 Recommended
Level 10: 1 Million T5 Recommended
Level 11: 950k T5 Recommended
Level 12: 1,050,000 T5 Recommended

Do you notice the issue with what is suggested...it seems you need more troops for a level 10 than you do a level 11. And after a bit of testing and looking over, the troop numbers that each leader has doesnt fully make sense on some of the suggested numbers.

Could an explanation on how this was worked out or a fix be shoved in like...quick so we can get back to normal service?

Ok...so....you have a bug ingame and a bug where i cannot post pictures of the actual issues...GG IGG, 10/10

[gaunt umbra]

Pictures on the customer service page or on discord?

[fossil vault]

Here

[gaunt umbra]

Its rate limited , you can't post more than 2 pic at a time

Bot will consider it as spam and autoblock all

[fossil vault]

Sigh...bot sucks then. Needs to base it on how long someone has been in server.

There we go, small crises averted. Now go throw rocks an get the peeps to fix a simple issue ❤️

[gaunt umbra]

Nothing we can do about the bot lol , Its saved us sometimes on the NSFW spams so lol

[fossil vault]

And yet it still lets "adobe", "OF" an other crud 😉

[gaunt umbra]

That's dino , carl takes care of images lol

Two diff bots

[fossil vault]

Then my last words on this subject is: DIno set incorrectly or lazily and Carl needs some lessons

[cerulean summit]

New programming is required

[gaunt umbra]

Can't completely disable links , since u can mask links :)
And they still gotta let content creators post video links and people need to be able to post gifs ~

[ocean cloak]

How do I get this? I've already downloaded the game again and the gift doesn't appear.

[gaunt umbra]

u need to play the game for 8 hours on pc for it

[ocean cloak]

Are you sure?

[gaunt umbra]

yes

[thick stratus]

I found an issue on the new pc version. Who and where do I report it too?

[little rapids]

hello you can share it within this channel

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[thick stratus]

So pc game has gone horizontal. It's very hard to read side ways.
If the pc version which by the way is running on a Mac crashes, it stays logged in. And the phone version also crashed.
So my IGG ID: 26791503
Character ID: Commander El
Bug issue: all test and help is horizontal on pc/Mac
Server: 250
Game version: 1.4.140
Lol. I will attach. Next

Also nowhere to type text horizontal. I tried to raise support but as you can see I could not type. To them

After you close previous, your screen looks like this. Truly shambles. But the game works great. However to get back to gaming, you must close the game completely.

As also the code PLAYVR4PC does not work on the Mac

Graphics looks much nicer, also like to option of big screen/ small screen. But the big screen is not big. Needs to fit a bit more on my personal screen.

Oh I take that back. I can max it 100%

[modern sparrow]

Is there a Mac version of the game

I thought that the PC client was for windows only

[little rapids]

do you have any other issues?

@thick stratus your issue is resolved now?

[smoky helm]

I can try

[thick stratus]

I must try on Mac to see if it shows . I be back

Issue still there

But at least now we can see where to type . Whilst side ways

But even I can see where to type now does not accept user input

I can also not close it

Only way is to crash game completely

[fossil vault]

Are you in full screen?

[thick stratus]

My issue is whilst I was testing this interface for you, I was hit and am short of RSS and boosts

Yes it's full screen

In practical screen it's very hard to see