🎭bugs-discussion

[carmine arch]

Guys at 0188 server arena is not opening can you please see through it...

[eager oracle]

they have opening and closing phases

[carmine arch]

It's hasn't opened yet since it started it been almost 2weeks +

Now we are in cronical 14 still it hasn't started

[unkempt junco]

Hi , when is the next update so we can jusp to a new server?

[tawdry marlin]

So this happened mid Battle of Ruins. Apparently game gets stuck when chatting. Happened two times in a short while and had to restart to fix. When the @ function is used it causes something

[cold tangle]

We have couple of accounts that are attacking piers and burning flags. And we cannot attack one of their march

[summer nacelle]

Subject: Reporting Hindi Translation Issues in the Game

Dear Game Developer's ,

I am writing to bring to your attention some issues I have encountered with the Hindi translation in the game. I have noticed that the translations are inaccurate and in some cases, even contain offensive or inappropriate language. As a player who enjoys your game, this has greatly impacted my overall experience.

I wanted to provide a few examples of the problematic translations that I have come across . These instances not only detract from the immersion and authenticity of the game but can also be offensive to Hindi-speaking players. Therefore, I believe it is crucial to rectify these translation errors.

In order to address this issue effectively. By incorporating more accurate and culturally appropriate translations, you can enhance the gaming experience and cater to a wider audience.

I understand that resolving translation issues can be a complex task, but I kindly request your support in making the necessary improvements. It would be greatly appreciated if you could regularly update players on the progress made in resolving these translation issues. This will help us know that our concerns are being addressed and keep us engaged with the game.

Thank you for taking the time to review this feedback and for your dedication to creating an enjoyable gaming experience. I believe that by addressing these translation issues, you will enhance the inclusivity and overall quality of the game.

I look forward to your response and the implementation of enhanced Hindi translations in the near future.

[little rapids]

Noted with thanks will send your feedback to dev team cheers

[little rapids]

sorry about this, and can you provide accurate verison of this one?

[lofty bone]

🙃🙃 the translation is so wrong....

[little rapids]

whats wrong with google translation tho

[devout stratus]

I just use the google translation. It shows the same............

😮

[lofty bone]

They're actually talking about firecracker

But the translation says something else 🙂

[little rapids]

google show yourself and take the blame

[devout stratus]

[summer nacelle]

We were talking about it and it happened suddenly , This word has not even been censored in translation.😂

[lofty bone]

Well the translation is not always accurate.....

[grizzled reef]

سافرت إلى أمريكا عجبتني بزاف لأنها جميلة في المستوى النظام الممارسة في المستوى الداخلي للبلد

[little rapids]

move to #👀off-topic

[mortal current]

Can't bind my ID. What I'm I doing wrong?

[icy blade]

Can't bind my ID

[mortal current]

Does anyone one else have this problem of not being able to bind your id?

[mortal current]

Evermind I figured it out

[fossil socket]

@devout stratus @little rapids Any news?

Re-installing the game doesn't work.

[fallow cairn]

VRGIVEAWAY
ID,2174O448

[sleek jungle]

@fallow cairn

[devout stratus]

Leme check with the team.

[devout stratus]

Just wanna check why the igg id and the one inside the img are different.

And can you provide a screen recording?

[fossil socket]

That's because I tried to change account (different email).

I have reported this again to the CS. They said they'll send me an email when it's fixed.

[devout stratus]

Can you kindly provide a screen recording?

[fossil socket]

I DMed it to you.

[devout stratus]

thx

[grizzled reef]

@devout stratus 🇲🇦🇲🇦🇲🇦🇲🇦🇲🇦🇲🇦🇲🇦🇲🇦🇲🇦🇲🇦

[icy crest]

Hello

[inner mason]

@grizzled reef

Winners ❤️🤍

[fossil socket]

IGG ID:
Character ID: 10828392
Bug issue: Game keeps crashing. It usually happens when I press a certain button, like joining a rally, healing troops or simply sending messages. Have reported this since September but the issue has never been fixed.
Device model: iPhone11 Pro Max 256g.
Server: K18
Game version: 1.4.92
Screenshot:

@devout stratus @little rapids

This problem occurs to my friend, I just help him with the translation because he doesn't speak English. :))

By the way, thank you for always being so helpful 💕. You guys do better than those CS that only know how to say "try to reinstall your game" and "we will send you an email when it's fixed". 😌

[modern cave]

Не могу зарегестрировать тут свой id

[devout stratus]

Got it.

[gaunt umbra]

J

[fair forge]

ID:20704958

[modern sparrow]

VIRGIVEAWAY

[astral rivet]

I can't post in the #🔑10-billion-command channel. I already linked my account.

[thick atlas]

neither can i Firekid101

[hybrid birch]

The same for me

[distant ivy]

Привет всем

[gaunt umbra]

The bot is down currently , so we have temporarily closed it down

[paper sable]

What is this issue? My wifi is working fine.

[subtle jasper]

same here mate

[small iris]

Why can't I awaken Helgar after I maxed basic skills?

[manic swan]

u also need her with full stars

[charred perch]

how many stars you got? Need full

[unkempt junco]

?

[unkempt junco]

Any further news on the migration?

[little rapids]

#📰game-news

[rigid flare]

game bugs on iphone 11 iphone 13 and ipad.. usually after 30 minutes when you change view town/menu/map .. it crashes for sure when a war is imminent so you lose a max of units while you're reconnecting..

[late onyx]

اذاي اجيب مواد كتبره

كيف احصل على مواد كثيره

ممكن حد يساعدني

Virgiveaway

[echo sedge]

17807357

[old arch]

How to found chief ID ?

[junior breach]

How to found chief ID guyss😭

[grim raptor]

click on your profile

under your name

sorry under your picture

[digital zodiac]

Ola

Onde fica o tradutor

[sly quail]

Whats topic?

[quasi wharf]

why is it the bind id does not work? weird

is this a bug?

did not receive email in game

[flint night]

Why can't I type in the Valhalla live room?

Is the "event" rigged so only a few can enter it?

Hello?

[unkempt oriole]

Also on iPhone 13 and on my iPad, that is only 1 year old

[thick umbra]

@rose charm was this a mistake to send out? It states the 10th month, which is last month.. and registration is open. Will there be a BOR or not?

[gaunt umbra]

No , they are just confirming that the matches on that day that were cancelled are not "postponed" but just canceleld

[sweet yoke]

3 different ids, not receiving any hero xp for turtles or octos at all. Id 18870815, 20165588 and 400231. Tried twice today and getting nothing each time.

I have a screen recording of the start of a hunt, the heroes xp at the start and the end of the hunt.

[pulsar tulip]

this one every 10 minutes in game. WHY ???

[high ingot]

Je tai répond dans le channel FR

[unkempt junco]

My game is struggling to load. I tried it on data and wifi , its the same

[high ingot]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked, please contact the in game support for a quicker fix.
Steps to Connect to in game customer support:
Profile ➡️ Settings ➡️ Help ➡️ Live Chat / Submit Issue
Note: Reporting a player will require screenshots of the incident and the Rule breakers Chief ID so do make a note of it before submitting a Report.

If you still want to go ahead on reporting on the discord, please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[high ingot]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked, please contact the in game support for a quicker fix.
Steps to Connect to in game customer support:
Profile ➡️ Settings ➡️ Help ➡️ Live Chat / Submit Issue
Note: Reporting a player will require screenshots of the incident and the Rule breakers Chief ID so do make a note of it before submitting a Report.

If you still want to go ahead on reporting on the discord, please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[high ingot]

because the rewards was givin live( except for the 2 promocode you can find in #🎁codes )

[high ingot]

did you posted your player ID ( the one below your profil picture in the game) in #🔗bind-chief-id ?

[unkempt junco]

With the migration can we jump from server 2 - 199 ?

[sweet yoke]

Thanks Karg, ive done all that and it looks like it was a visual bug or something as seems to be ok now. Ill check again in after ke

[pale inlet]

Thanks bro information

[quasi wharf]

Ah ok so 8 have to put the player id in that channel? Was thinking it has to send one then i enter ths code from mail. Ok ill try again

[visual fox]

Could it be considered a bug that Battle of the Ruins paired my tribe (442,900,000 might) with another at 1,231,343,347?
A single member of their tribe easily removed all of my tribes members marches with just 3 and took very little damage

[frigid totem]

the map icon keeps disappearing from the screen of my google pixel 7. i've tried restarting my phone, updating the game, switchign between wifi and data and cutting off background apps and it still inevitably disappears from my screen after a few minutes. it makes travelling between villages difficult.

[frigid totem]

also, my chatroom constantly switched between my pinned tribe chat and one called "kingdom." how can i make it so that it stops switchign back and forth on its own?

[tawdry marlin]

When the smileys are clicked in-game, and try to edit it or go before the smiley to type, the screen freezes for awhile OnePlus 11 5G

[pale inlet]

Nice boy. OnePlus 11

[earnest girder]

None of my chats are showing in chat... This happening to anyone else?

Or reports. Says sent successfully but there's nothing in chat

[cold grotto]

Having issue with logging in with Facebook

[uncut cape]

I have no idea whats going on but if u remember how u logged in try uninstall and reinstalling it

[fossil vault]

So you screw me in events and now you screw me in stone? It's things like this that drive me to drink

[hard idol]

Have Beast lair in K71 that has no Beast.
already submitted 3 tickets, an all have responded with automated response, restart, clear cache blah blah blah.
None of this helps bring a Beast back, the Devs need to FIX.
How to word another Ticket so Devs actually Fix this issue ???

[mental rampart]

Any idea why this is happening? Cant see what im clicking

Using the search beast now to find high stars beasts

[fossil vault]

https://youtu.be/2n5pL6KL7hg?feature=shared

Can't claim a staging post bounty.

Yes I have restarted. No I am not reinstalling.

Stop hindering my already slow progress my dear and painful IGG peeps.

[sour terrace]

you can leave the following messages, then they will help.

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[gaunt umbra]

I think the game doesn't want to Verify me

[tight siren]

@gaunt umbra

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked, please contact the in game support for a quicker fix.
Steps to Connect to in game customer support:
Profile ➡️ Settings ➡️ Help ➡️ Live Chat / Submit Issue
Note: Reporting a player will require screenshots of the incident and the Rule breakers Chief ID so do make a note of it before submitting a Report.

If you still want to go ahead on reporting on the discord, please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

Sadly even though we can clearly see the problem if it isn’t in this format we can’t help 🤷‍♂️

[gaunt umbra]

It isn't a bug report hence I have not posted it in format

It fixes itself on refresh

I was just pointing out the possibility of it happening

Smart people should have realised that

[tight siren]

We all know I’m not the smartest

[gaunt umbra]

Hence the digression I presume

[manic swan]

See void, not enough arrows...

[gaunt umbra]

It as if its a temporary Blindness , I suggest visiting an Optimetrist for a consult for further views into the subject

[tight siren]

Is verification only a pc thing?

[gaunt umbra]

https://cdn.discordapp.com/emojis/800147475146997762.webp?size=48&name=yes&quality=lossless

[flint night]

I was in there when it was going on. No clue what you are referring to.

[whole zealot]

Please fix these issues the tribe members are inside gathering but troops are being shown on the map and the worst part is now no other members of the alliance can gather on it ..

[modern sparrow]

[uncut marten]

Had the same issue. Restart actually helped for me this time.

[modern sparrow]

Game keeps crashing on the iPad and iPhone all the time. It is super annoying. Is this known and is it being worked on?

[mental rampart]

Did not change for me

[tawdry marlin]

Why are chats especially private chats popping up in Tribe's chats that were done hours ago? Never saw but it's been happening since this evening

[simple gull]

Why do I never get push notifications from the game app until I launch the game? I play on Samsung Galaxy S20+

[frank siren]

Spree

[frigid totem]

Navigation map keeps disappearing

[young lintel]

no reward rank87-97? in the event of helgar there are 2 accounts no one got rewards

[gaunt umbra]

U need minimum of 8mil points to qualify for rewardds , doesn't matter if you are rank1 with less than 8mil points

u won't get rewards if its not 8mil points

[young lintel]

Ah ok ty my 2 Total points 5-6M+ 😦

[safe tendon]

HI, i've lost the icon in the circle on screen below. No solution for have it .. or the icons is really interresting for access town and Odin status

[peak plank]

Is there a bug, that you can block tribe quarry or any other by standing on top of it?

[uncut marten]

Yeah I think so. Sometimes the troops get stuck while leaving the tribe quarry.

[peak plank]

Man i was so mad at that guy i kicked him out of the tribe, so it was a bug

[hard idol]

If you have farm account, send 1 Troop march to attack person stuck on Tribe Mine.
They will leave with Victory 🙂

[dry quarry]

Have you finished your chapters quests?

[safe tendon]

Yes

[dry quarry]

That's why. It goes after chapters

[safe tendon]

Bad news, this icon is useful for inspect territory

[tight siren]

IGG ID: 1591306422
Character ID: 12642114
Bug issue: everything for kvk1 looks like KvK 2, 3 or conquest season map
Server: 124
Game version: 1.4.92

[devout stratus]

Hello there, that's because you finish the main story.

[devout stratus]

Hello there, there is no problem here.

[tight siren]

Wdym?

[devout stratus]

I mean there is no bug in the video that you send.

👀

[tight siren]

The map

It’s not the normal KvK map

[devout stratus]

You mean compare to the old one right?

[tight siren]

KvK 1

That’s KvK 2 map or something

[devout stratus]

Cause they did make some changes.

It's normal

[tight siren]

Is it the KvK 2 map?

[devout stratus]

Nope

It's for kvk 1

These new kvk1 did made some changes.

[tight siren]

So it’s the old KvK 1 map?

[dire plover]

Nope

[devout stratus]

No

[tight siren]

Oh I see

[devout stratus]

👍

[devout stratus]

Hello there did you mean this map?

[tight siren]

Do you know why they changed the kvk1 map?

[frigid totem]

Yes. Constantly disappearing and it is making it difficult to navigate between villages

[devout stratus]

It's normal. That's because you finish the main quest.

[frigid totem]

Huh. Well then,

[acoustic lava]

The Page to buy lucky coins with money in skill wheel event doesn't show up correctly

It's all black without possibility to do anything but close it

[devout stratus]

Hello there. Can you kindly try to reload the game?

[acoustic lava]

Tried several time, also updated the game but nothing

[devout stratus]

Can you kindly provide more info?

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[devout stratus]

Hello there this is a known bug and teams are working on it.

[acoustic lava]

Ok thanks, do I need to provide the info above or just wait for an hot fix?

[devout stratus]

no need

Just wait.

[devout stratus]

It was fixed. Just reload the game.

[dry inlet]

난 50서버 사람 입니다 지금 50서버가 전성기로 적용대서 사람들이 서버이전을 못하는 상황인데 이건 불공평합니다 39서버와 비교 해보면 39서버가 50서버보다 전투력이 높은데 왜 39서버가 전성기 적용을 안받고 전투력이 낮은 50서버가 전성기 적용을 받나요? 이건 수정 해야 합니다

[rain tundra]

Hello. It looks like a defect.
"Возрождение героя"
I moved 5 groups of heroes. Start to attack for the most powerful heroes. Than try attacking via the another groups or by one-to-one
Actual result: my groups don't attack
I had to select the enemy than attack manually
It is a very annoying.

[gentle haven]

This not a bugs

Not showing percentage 10% or 15% can you fixed it

[dry quarry]

I can't train infantry troops! All other training is fine, I can't even promote. It says "no idle queue available". Very odd

Scratch that. It's working again

[late flume]

Il gioco si chiude da solo

[pale egret]

Hello. I'm leaving it here because I don't know where to leave it. I'm in is K50. It is said that the current K50 server has been applied as the server's heyday (or golden age). I wonder if when the server is in its heyday (or golden age), people can't immigrate to the server after the immigration event is held. And I'd like to know about the criteria for determining the server's heyday (or golden age).

[fossil vault]

So, the re-skin of previous event (BINGOOOOOOO) has the same issue which was a simple "translation" issue.

Either give me an option to buy 1 gem or actually put the minimum purchase amount on there...it irks me.

❤️

[wooden lantern]

The Shahhuru has spoken

[north nacelle]

Arena is still bugged... just lost 2 matches to someone I shouldn't have lost... I can screen shot the numbers but it's gonna be lot of pics so I rather not spam it in here lol

[devout stratus]

Pls send img here

[north nacelle]

what exactly? team comp? battle setup? stats? all of it?

[devout stratus]

You can dm to me all of it.

[zealous portal]

Bug occurs during rally. Rally participants attack. We are one tribe. And bugs still occur frequently.

[devout stratus]

Can you provide some ss to show you are from one tribe?

[zealous portal]

1 more bug, resources still show negative numbers. When it runs out.

[zealous portal]

Yes. Wait.

[modern sparrow]

Hello, I am in kingdom 50. I noticed kingdom 50 is in it’s golden age which means no immigration from other kingdoms. Question is….. kingdom 39 has more power than kingdom 50, why they are not in golden age? Is there a hidden rules or is it a mistake? Please give me an answer, so I can understand.

[finite blade]

At least make it so that we can spend all our ruins coins 🙄🙄

[quasi wharf]

This looksmlike a bug the text us out of the minibox

The 10% is already on the field

So is the 15% can this be fix pls thanks.

Text is outside the mini box. For runes

[unkempt marsh]

50 서버에 황금 아이콘이 왜 생긴건가요? 저 아이콘이 생기면 이민 불가하다는데 사실인가요? 황금 아이콘이 전서버 전투력의 8위 이내라는 말이 사실인가요? 사실이라면 전 서버 전투력의 랭킹 자료 좀 보내주세요!

[rocky holly]

Does anyone else having a huge delay on sending squads to attack monsters nitflungs start rallys???? I get a delay of 15 secounds when want to attack something🤣🤣🤣🤣

Please fix Bug do update on game on this matter

❤️❤️❤️

[drowsy girder]

Bug

[fossil vault]

How ya manage to get the formatting wrong...it been working fine.
Did the new mounts eat some code?

[devout stratus]

Got it

[devout stratus]

Hello can you provide more info?

[devout stratus]

Got it.

[devout stratus]

Can you provide your id?

IGG ID:
Character ID:
Device model:
Server:
Game version:

[slim locust]

Game hangs when clicking on tribe member's location

[drowsy girder]

Hello, When a title is given to another player, the title icon of the previous player remains and is displayed in correspondence.

[heavy kernel]

Too much time taken when creating marches, 40-50 seconds delay

[hexed canopy]

Game freezes and has to be restarted when clicking on a tribe members location

[clear oak]

Tribe members location option doesn’t work

[nova jolt]

Game freezes and has to be restarted when clicking on a tribe members location

Same experience

[snow turret]

Hi! Found new bug - when R4/R5 click to found location of tribe member - game just stopped working and you should reload it

Check it and that happen 5 times in a row in different time per day

[nova jolt]

Also, game crashes way more often then usual, especially when trying to click heal

[junior notch]

Hello, the game is crashing more than ever. And now it freezes I can't log in. You guy's should seriously consider a huge update!

[zealous portal]

I PM

[simple gull]

I lost internet while in Arena.. I cannot login back to game since then!! It's stuck at this loading page
Update: Looks like there was a hotfix download that took a while to initiate. All works perfectly now

[grim raptor]

🙂

[sudden glacier]

Bug of tex on Experience Rune

[acoustic matrix]

I have also experienced the bug today

[hexed canopy]

Game still freezes and has to be restarted when clicking on a tribe members location

[unkempt junco]

I can't log in

[uneven blade]

Can't log in also 🤨

[modest zealot]

It is not possible to see the location of the player, the game freezes

[fossil acorn]

Game crashed simultaneously many times..

[open chasm]

IGG ID: 1501116248
Character ID: 344875

Bug issue: Using the 'Location' function, in the tribe interface, my game crashes and gets stuck (see screenshot)
Device model: Lenovo P12 Pro
Server: Kingdom 5
Game version: 1.4.100
Screenshot:

[zealous hearth]

Tribe tech military genius 1 completed, no advancement, what to do about it?

If someone could help me out on this or correct me. Thank you!

[modern sparrow]

#🎭bugs-discussion Hey Viking Rise Team...! I Just Want To Inform You Guys That I've Spotted A Bug On Rune Stone.. Letter Are Out Of The Box Do Something About It... It's Been Few Day... This Thing Appears After Previous Update... And I'm From Kingdom 73

#🎭bugs-discussion Kingdom 72 Correction..

[hollow widget]

What’s the special?? Coat nothing or cost all???

Voucher says 0$ lol

But when I click full price is asked

[hollow widget]

Well I guess I will not spend money. Thank you

As other Canadians

[gaunt umbra]

Contact customer support via in-game

[hollow widget]

Done

[hollow widget]

Going to ticket submit… specials will be over before it is resolved… how fair it is ?

[fossil vault]

More fun translations stuffs.

This time, when summoning valk.

[rain fossil]

The Kingdom Chat keeps popping up while doing Battle of the Ruins..my account cant leave the tribe saying im in the battle of the ruin when its already done

[paper plank]

Crashes are happening a lot more after the update and it looks like it’s getting worse. Plz fix this asap. Lot of people are having this issue

[cunning mango]

Ребята, я купил набор берсеркера, а мне дали набор урожая, как так -то?!

[unkempt oriole]

When I want to use the ‘location function’ my game freezes. It is like this on my IPhone 13. Not on my Ipad.

[unkempt junco]

The same happened to me, then the geme kicked me out

[strong oyster]

Ipad 9 constantly crashing on VR. Not crashing on any other games

[pearl mirage]

Hi.. after the latest Update I get a red notification at the bottom of screen on the chat everytime I myself have written a comment in a chat 🤨😖
And then I have to open chat again before it goes away

Is anyone here exp the same?

[pearl mirage]

Yeah same I just submitted a “complaint” about it

I got the problem on my iPad

[inner fog]

Although it has already been said many times already, it is quite ridiculous that there is no option to exchange shards for fully developed heros. At the very least, they should be removed from hall of Valor summons once a hero is maxxed... Obviously this issue is intentional to encourage further purchases but as someone who has already invested a decent sum, this egregious display of greed is a strong deterrent for any further spending... be better

[inland dawn]

This last update has made it much worse than it was. before it crashed once, now at least 3 times during turtle hunt

[river sapphire]

How can there be someone who can hide his troops like this? I think that has to be modified in the game. It's infinite protection.

[gaunt umbra]

What do you mean?

[river sapphire]

You can use this trick and no one can kill your troops inside the village

[unkempt fox]

Why i can't go to me account?

[charred perch]

the hiding troops inside the villages no longer works

[river sapphire]

try this and told me

[jade flume]

At least if we could recycle them or send them as a gift

In law of the jungle did you notice that the view of troop is changing by itself? It s annoying...u want to see the full troop with skills effects and points and 3 little figurines that moving blindly...

[versed elk]

Game is always crashing in k16!! Any issue??

Admin!! Is there any issue on the servers???

[merry prairie]

I have a bug with buying gems..

It gives the bonus but it doesn't give gems

ID 1805822153

[pale inlet]

ID : 20633741
ID : 21072734

#VRTalentTree

[sour terrace]

a known bug

[sour terrace]

try to reload

[sour terrace]

reload?

[fossil vault]

Builders Hut build button wants me to build an already existing Beast Pen.

I dont like the one I currently have...why try and force it on me?

[unkempt junco]

Not working, i did reload it , its stuck, then the game kicked me out

If i call a rally on the valkyrie, it's cancell the rally by it self

[onyx frost]

8306 would be 10% of my 83062 dead, I know it seems small and that it’s only 5 troops, but it seems odd to me unless I am missing something here

[gaunt umbra]

Itsnot 10% of the total , its 10% of each troop type death

And it rounds down the number

[merry prairie]

@gaunt umbra
That is too low... revival should be more than 10%..

[gaunt umbra]

Not my game , not my rules

[merry prairie]

Lol

I have a question btw...
Is flag building speed affected by participating troops or participating players?

[gaunt umbra]

Number of troops

and tribe tech

[kindred citrus]

IG ID: 1798178337

I had a problem with a purchase a few days ago. The £50 voucher was not applied when purchasing a £99.99 pack

Therefore, it consumed 9.999 crystals for the purchase and not the 4.999 crystals i was expecting.

Over 24 hours since last response on my ticket.

Any further help appreciated

[karmic isle]

Since your last update cpl days ago ,to pick troops to send to farm or attack takes forever to load them and send ,need to fix this

[modern sparrow]

😆

[modern sparrow]

@rose charm

New bufg

Look at the text

[modern sparrow]

hello

something happens in the i forge equipment

and the poits are not added up

[devout stratus]

Can you send a ticket to the customer service?

[devout stratus]

Pls send a tickect to the customer service.

[white raft]

請問充值遇到問題該怎麼辦？

[devout stratus]

Better to speak English in this channel.

[white raft]

Is there any customer services in discord

[devout stratus]

CS is in game

We can't help you through discord.

[white raft]

Do we have VIP CS in this game?

[devout stratus]

I am not that rich. IDK

[kindred citrus]

Done, not helpful 😢

[gaunt umbra]

@regal lotus its rate limited to two images

[regal lotus]

oh

3 talant dont work

[loud verge]

Ticket id 54510201 .... So the monsters killing in killing field , tribe quest , will end 2h before the killing field is open. But according to guidelines, the monsters will only appear after the killing field opens. MISSION IMPOSSIBLE!!

[midnight crow]

Annoyingly, the mount part tutorial (when you level your first mount to level 10) doesn't allow you to skip or choose a different part - it forces you to consume the one it selects. I don't really want an archer boost on a mount that has an infantry buff.

[jagged pendant]

Yeah, I was forced by it to put an Ice Tail on the Flame Horse

When I wanted to save it in order to put it on the Ice Horse once I got it to Level 10

[devout stratus]

can you kindly provide this page?

[regal lotus]

there are no gains specified , only the last talent and the gain from things work , 3 talent is not displayed in the gain as 5 , most likely it does not work

[devout stratus]

This one is a normal attack not a rally. But your buff is the rally's one.

[regal lotus]

both skills have the same description , at least in the Russian version

[devout stratus]

Can you kindly provide your id and server number?

[loud verge]

Id 18372891 , kingdom 160

[devout stratus]

Hello my friend, I think you missed the previous round of the killing field.

[loud verge]

Round? How can I miss a round when it didn't open? None in KVK was able to take it, so everyone missed the "round"

Even if it was a "round" , you are telling me that one round every 2days ?

[devout stratus]

Yes one round every 2 days

[loud verge]

Okay , will the other buildings also happen without a countdown after reset of each chapter ?

[devout stratus]

I am not sure about the answer.

[loud verge]

That's the thing right? We are suppose to know there won't be a countdown after the reset , when in the whole game there always been one . Now I am being told , I was suppose to guess that there wouldn't be a countdown like the rest. Also only one round in 2 days are enough to miss the chapter rewards

Also, there are 4 fields around the map, so I guess everyone kinda miss it

[fiery sluice]

Из России есть кто?

[magic flame]

Есть

[sweet furnace]

Есть

[violet shore]

Правильно казати «болота»

[open chasm]

Is this the right place to talk about the migration event?

[magic ravine]

Salut

[umbral hemlock]

14538565

[little rapids]

#☕general-chat you can talk in here

[paper harness]

11020455

[quasi wharf]

is server having some issues. and why did i not receive tribe mobilization reward. our tribe was top kinda weird lol

is server down?

[quasi wharf]

my network is ok same issues again like beforeisnthere any issues related to profile pic compression again?

my fiber optics can stream and watch movies flawlessly but this is only happening in vr

translation bug as well what's gling on mods. after update this things are happening again? i thought itz fixed. and the tribe mobilization rewards as well did not send on mail

[little rapids]

can you file a ticket in the CS?

[quasi wharf]

ok, under bugs category?

[little rapids]

totally

thanks space

[quasi wharf]

ok thanks. coz this issues should have been fixed before now it occurs again

not sure if the update mess it up again

[little rapids]

thanks!

[modern sparrow]

#🎭bugs-discussion ID:7299953 Kingdom/Server 72... Country India...Greetings Viking Rise Team...! I Can't Spotted A Bug In Law Of Jungle Event I Can't Claim Rewards But In Interface It Shows That I've Already Claim

[gaunt umbra]

Just restart , it auto fixes itself

[modern sparrow]

Shukran...

[unkempt junco]

There is a lot of tribes that are struggling with the game, because the top 10 tribes is taken all the beast lair, altars,shrine and piers , i see some off them ask for access to the pier and the top tribe don't want to help them, won't it be better let say if it comes to the pier that one tribe can access a level 1 and level 2 pier , because at this stage all the pier is taken by the top tribes, what about the small ones that want to play the game and enjoy it. They will get to a point that there is nothing left to do in the game.just a sequestration only one pier level 1 and level 2 , for a tribe not 4 piers for 1 tribe.

[craggy pulsar]

Добрый день. Подскажите могу ли я найти свой профиль? Сменила телефон, а аккаунт в игре не привязала

[little rapids]

Make sure to submit an in-game ticket for all the bugs you face within the game if you do not receive a reply addressing your bug within 24 hours. This channel is not a replacement for Customer Support and all in-game issues and bugs should be reported through the proper channels. Thank you for your cooperation and we seek for your kind understanding.

can you reach out our Customer Support

[uncut solstice]

Please explain what a recharge is in Tribe mobilisation event. No-one seems to know…. It’s buying gems a lot of gems

A glitch has been noticed when sending a squad to gather, the squad does not always enter the node cleanly but blocks other players, noticed on tribe resource points especially.

[gaunt umbra]

Recharging = buying gems

[gaunt umbra]

Yes they are aware

[iron sky]

I just purchased a fixed teleport/relocation for 3,000 red gems. As soon as I confirmed the place I want to go a monster occupied the spot, now I have no teleport and am out 3,000 gems. I’m in K200 can someone help please

[hollow widget]

Kingdom 105 - gathering rune not coming back home automatically.

[gaunt umbra]

Not a glitch xD

U see this

[hollow widget]

Fudge didn’t think of that lolll. Ty !!’ Duh! 🤦🏼‍♀️

[gaunt umbra]

https://cdn.discordapp.com/emojis/955062196872839199.gif?size=48&name=PU_pepeThumbsLeave&quality=lossless

[outer stag]

Hey, is this the place to share a bug?

[dusky ember]

bonsoir j'ai un bug recurant

comment on fait si on a bug

[lofty bone]

Yep

[modern sparrow]

I can't get divination to work, I got two done by some fluke but no matter what I try I can't get any further. Anyone got any ideas for me to try?

[uncut marten]

Not sure what you mean by, I got two done. But if you mean the bones. First you get in the tutorial, the others by upgrading the divination shack.

[quick venture]

I mis dutch?

[stuck siren]

Anyone ever bought something from the tavern keeper and not received the item in inventory before?

[deep fog]

Mano

🤢

[sour terrace]

try to reload bro

[little rapids]

if so ,try to contact our CS within game cheers

[modern sparrow]

My shack is at level 12 already and still divination not working

[stuck siren]

Already done hours ago. And they will take a minimum of 1 working day to get back 😦 was trying to upgrade my academy to lvl 25 before the end of phase 1 for reign, with the 33 million wood I purchased with crystals.

[sour terrace]

you can leave some screenshots here and they will help you check.

[modern sparrow]

Screen shots of what?

[little rapids]

some videos are preferred cheers

[modern sparrow]

Videos of what, my divination Shack doesn't do much, just some very slow moving hand movements

[modern sparrow]

Stuck with this for 6 days

[little rapids]

keep grinding, this is not a bug lol

cheers

[modern sparrow]

I've been. But I'm getting only this for the last 6 days.

[little rapids]

all of tasks are all random

lol

sorry about you bad luck

keep trying

[modern sparrow]

Looks like I'm having a lot of that lately in the game.. Anyway thanks for the help

[little rapids]

keep grinding my bro

[modern sparrow]

[little rapids]

hit me up if you have any other issues

[modern sparrow]

My game keeps crashing during pvp and while xp hunt..

@little rapids kindly check dm.

[little rapids]

well received

[sudden glacier]

The game is laggy when i just enter the game hope you fixed it this coming update or much earlier

[fringe hill]

I can not send resources from my farm account to the main

[austere merlin]

It is only accepting 700 of my speed ups points.. I have way more than that.. over 1k more?

[modest plank]

Where have all the 'Deer' gone? Our errand slaves only hunt Sheep now a days.

[little rapids]

what do you mean? no deer? dear lol

[little rapids]

try to refresh more

[little rapids]

as to data related issue,kindly reach out our CS within game

Make sure to submit an in-game ticket for all the bugs you face within the game if you do not receive a reply addressing your bug within 24 hours. This channel is not a replacement for Customer Support and all in-game issues and bugs should be reported through the proper channels. Thank you for your cooperation and we seek for your kind understanding.

[little rapids]

try to reinstall our app thanks

[little rapids]

hows your rss going now/

[shy ridge]

Extra telent shard was not in recyle bin

[little rapids]

not a bug, its programmed like that

[shy ridge]

Plz do something for extra telent shard🌹

[little rapids]

#📝submit-suggestions

[modern sparrow]

7905541

[muted estuary]

Hello 🙂

Why is it written « 1/2 » in the KVK Kingdom Achievement Expanding the frontier I, while our Kingdom 145 is currently occupying 2 Level 6 Hallowed Ground ? Is it a bug ?

[magic holly]

hi

[sharp delta]

la versione pc del gioco non si carica più

[violet geode]

A friend of mine gets this message when trying to migrate servers. He meets all requirements of the Newbie Migration. What is the potential issue and possible solution?

[little rapids]

can you ask your friend to provide the pic in migration page/

[solid escarp]

There are some bugs on the forge,

• when filtering Forgeable equipment
• after forging you need to go back and open the equipment again to forge more (when you click on forge it shows not enough materials, going back and opening same equipment again then you can forge)
• general improvements to the equipment dynamics could be done for ease of use. I guess it would be better to show "Dismantle Equipment" on the same page that the equipment is forged

[little rapids]

hello there as to this data issue, can you reach out our Customer Service in the game?

[little rapids]

let me check with the team

[sour terrace]

you didn't occupy the second ground in the third pic.

[little rapids]

1. can you elaborate your issue?
2. can you kindly enough send out this issue to CS?
3. we do have a dedicated interface for equipment and material management. This interface allows you to efficiently manage and track all the equipment and materials

[tepid grove]

I have been trying for 3 days now to use my relocator to move to my tribe. It keeps saying I am not part of the tribe and/or something about pier and not part of the tribe. I have a SS the best of what I could catch to show you. This is preventing me from helping my tribe and being apart of the tribe. Soon I am sure ones will be coming to battle as I am all alone and the game is growing into the direction of readiness for KvK

[sour terrace]

can you provide some screenshots or a video about your problem?

[tepid grove]

I can't SS it fast enough to catch it saying the other thing

[little rapids]

that are the differences between all Relocators?
A: There are four types of relocators, Newbie Relocator, Random Relocator, Territory Relocator and Fixed Relocator.
🔸Newbie Relocator: You can relocate to a chosen location anywhere on the big map. Once your Chief Hall reached level 8, your Newbie Relocator will automatically be removed from your inventory.
🔹Random Relocator: You will be randomly relocated to a location on the big map.
🔸Territory Relocator: You can relocate to anywhere within your Tribe's territory.
🔹Fixed Relocator: You can relocate to a chosen location on the big map, but you will not be able to relocate to another Tribe's territory. Do note that if you want to move across islands on the big map, you'll need to occupy the piers along the way before you're able to relocate to the another island.

FYI

[tepid grove]

yes, the 2 I have tried to is the fixed and the territory. I'm aware of the differences and read the guides in the game that explains these. What I do not understand is why it is telling me I do not belong to the tribe and therefore cannot move

these are the 2 I've tried using

as both should allow you to not have to worry of pier as long as you are moving to your tribe

[gaunt umbra]

Is ur tribe territory built tho?

[gaunt umbra]

Its not built

Under construction

thus not tribe territory yet

Which is why u can't relocate

[tepid grove]

Ok, so none of us that are across the pier cannot move then til this if finished? Nor help as the pier prevents us from even marching

is*

[gaunt umbra]

If u had newbie relocator , which gets removed after CH8 , if u relocated before that u could , newbie relocator lets u move anywhere

[tepid grove]

ah, I've lost the newbie card a few levels down

[gaunt umbra]

Just wait until its built and u can relocate in

[tepid grove]

drats, well thank you so much for your time... Just means I am going to have to pull the magic from my hat and keep the ones here that cant move and remain patient with myself

[gaunt umbra]

Sure~

[little rapids]

you gem

[sly jetty]

I m having this issue after installing the last update

[little rapids]

kindly reinstall and install our app

[pearl berry]

Why can't we buy the legendary trap directly if we have enough trap points

[sour terrace]

each trap is random

[little rapids]

which kind of trap points?

[pearl berry]

@little rapids
Mount trap points

[little rapids]

you need this

[pearl berry]

Yes

[little rapids]

and you need more points in order to get this

[pearl berry]

I had enough points I tried to buy it didn't work, after quick capture then only second trap available

[sour terrace]

your worker will make a trap before you place it, and each trap is different, maybe legendary or no. when your worker make a legendary trap and you have enough points, you may summon a high level mount

[unkempt junco]

@little rapids hi, i can lock in to the game today

[little rapids]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[unkempt junco]

Thanks let me do those options

[willow parcel]

Something is wrong, I can feel it.

[gaunt umbra]

Lol

[sour terrace]

Pls try to reload

If it doesn't work, you can leave the following messages.

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:
Game version:
Screenshot:

[knotty cloak]

should beast get exp from killing neutral mob's?

[marble meadow]

FIX BALKAN words when we writing in chats because alot of normal words we use every single day it just pop up ***********

Croatian bosnian srbian

We cant tipe normal

[sour terrace]

Could you provide some screenshots？

[marble meadow]

When i say in our langugage these

If i write together it show like **** if i do separate is ok. But these arent ugly words

And there is few other as well like: Puta in spain it is a curse but our languge isnt it also show ****

[sour terrace]

Got it.

[marble meadow]

How many times in our: koliko puta - but it will mark as bad word

[ember pagoda]

Reset your router. Even if YouTube or Google works but game doesn’t, sometimes resetting works.

[winter gust]

I can not appoint workers to the beast pen even though I have it built. Why would this be

[wide glade]

maybe u can try to replace a worker?

[marble meadow]

You need to replace worker yes. Beacuse you probably have max

[somber zephyr]

I have big problems in game. Big lags

Impossible to play. My app is up to date.

Et i have a well internet connection

[indigo salmon]

Me too !!

Bug: since 17:00 UTC, the game becomes unplayable due to numerous lags and crashes!
Device: iPad Pro or iPhone 12 Pro, iOS 17.0.3
Game version: 1.4.106
ID: 2142979
screenshots:

[somber zephyr]

Look

Same here

[indigo salmon]

I’m on K24

[somber zephyr]

K30

I have 3 account same on the 3

I reinstall game. Always the same

[unkempt junco]

Thanks , i did try it. I Uninstall the game and re-install it again, it worked

[somber zephyr]

Never had those lags before

[somber zephyr]

Impossible to play. I tried everything

🤬🤬🤬🤬

[indigo salmon]

It seems that the arrival of the mounts has saturated the servers! 😩😤

[wide glade]

hey Is the problem has solved？if not. If it doesn't work, you can leave the following messages.

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:
Game version:
Screenshot:

[indigo salmon]

No ! I try to reinstall application, but it doen’t solve the problem: IMPOSSIBLE TO PLAY !🤬

[wide glade]

the dev is working on it.

[winter gust]

yes it worked after i fired the worker that was there after being built

[wide glade]

thx for ur feedback

[somber zephyr]

We can play now. So it’s a problem from server

[spring onyx]

Lags and always lags since the last kvk1... today is the worst lol
Igg just knocked me out 💥👍😂

[glad bane]

Hat hier schonmal jemand die Wahrscheinlichkeiten für die Bestien Fähigkeiten diskutiert? Epic sollen 80% Erfolgschancen haben..ich hab 4 Fehlschläge und nur einen erfolg. Das macht bei mir 20%.. und die gibt es nicht hinterher geworfen!

[little rapids]

try to reload or reinstall

[little rapids]

lol we'll check today about mounts

[little rapids]

your ID please?

[little rapids]

YOUR ID please

[little rapids]

hey mate hows your issue and kindly provide more videos as to mounts lags or issues

[little rapids]

it works for me

[sour terrace]

could you provide your ID?

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:
Game version:
Screenshot:

[glad bane]

Das ist die Antwort? Bist du mitarbeiter oder nur mod und hast gerade keine Zeit? Wenn die Angaben nicht stimmen, sollte man was tun und nicht die Leute verprellen. Stochastik ist keine Meinung sondern Mathematik. Wenn die Wahrscheinlichkeit nicht stimmt, ist das scamm. Etwas Ernsthaftigkeit ist angebracht.

[little rapids]

Wahrscheinlich können Sie es nur an den Kundendienst senden und dort überprüfen lassen. Für mich scheint es kein Problem zu geben.

be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

[glad bane]

Ich kenne einige Spieler bei denen es ein Problem ist. Danke für die Antwort.

[little rapids]

our CS would like to help you guys thanks

[dusky ether]

Добрый день. Прошу обратить внимание. В рассылке пишется, что при победе над монстрами свыше нормы опыт начисляется, а по факту нет. Почему?

[little rapids]

В настоящее время у нас возникли проблемы с данными. Пожалуйста, обратитесь в службу поддержки клиентов в игре.

be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

[honest pine]

Games not loading up for some reason. How do I resolve this?

[high ingot]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[hard idol]

IGG ID: 1603899283
Character ID: 7158837
Bug issue: Beast Pen is Not available
Device model: Bluestacks (PC)
Server: 71
Game version: 1.4.106
Screenshot:

have Reinstalled game , updated game.
Cleared all Small village area, including where the taming area is located (Chapter 19).
The other account on this email has the "Beast Pen".

[little rapids]

noted let me check with the team

[stoic grove]

Hi there. I accidentally paired the wrong IGG account to my discord account. How can I unpair this and give the correct one?

[little rapids]

hello there, let me check with the team

[little rapids]

kindly fill your detailed info and sumbit to our CS(by tapping on your Profile Picture>Settings>Help>Submit Issues. )

IGG ID:
Character ID:

Discord ID

and they will glad to help you with

[stoic grove]

IGG ID: 1560044176
Character ID: 2713617
Discord: small_fry_

[little rapids]

and report these details to our customer service thanks

[stark halo]

Is this solved?? Illuza account having same issue, no solutions 🤣🤣🤣,bugs and bugs.. they said everything is normal.. please follow instructions.. screenshot stated invalid... Now asking for video.... Is this some kind of taking sweet time strategy? 🤦‍♀️🤦‍♀️

[little rapids]

let me check

[little rapids]

can you please fill
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[hard idol]

Tell me same thing, click on mark, finish Chapters, reinstall game, nothing works, so all the while i miss out on "Beast Taming" event.
Also send me email telling me everything on they end is "Normal", 🤦‍♂️

[little rapids]

the dev is now relocating your issue, and thanks for bring this issue with us

dev is greatly appreciated your feedback cheers

[fossil vault]

With the addition of Mounts, Law of the Jungle has a new bug.
If you are using a mount and go invisible it will not hide the Mounts. So it looks like the beasties are going for a stroll.

It affects peeps a fair bit, it is meant to hide you...but follow the beasties an you win.

[little rapids]

known bug will be fixed in the next update

[fossil vault]

Get that test server open, less bugs to squish

[little rapids]

#📝submit-suggestions

[fossil vault]

You mean there isn't one already operational? No wonder so many fly through the IGG net of holes.

[little rapids]

wdym?

test server?

[fossil vault]

If you don't know what a test server is or why it is so important, get IGG to send ya back to mod school ❤️

[little rapids]

[fossil vault]

Also, try to use the ping reply function less. No need to grab mu attention during a current chat.

[little rapids]

can you reload the game, your issue has been resolved thanks

[little rapids]

hi there this issue has been solved,kindly reload to our game cheers

[spring onyx]

Hi DaBobby,
already done multiple times since this summer, i have to refresh every 30 mn, the game has already worn out 2 phones and 2 tablets lol
By the way thank you for your response. 😊👍

[lavish imp]

See this bug,, my city name is showing besides my city, xd

[gaunt umbra]

Zoom out and zoom in?😂
Most of the time fixed itself

[lavish imp]

Lol

[hard idol]

Ty so much for helping me resolve this issue 👍 ❤️

[stark halo]

IGG ID : 1597498878
Game ID: 7153443
Bug issue:
Same issue of missing beast pen.. has submitted issue in game cs with all the unhelpful reply that blaming our connection issue
Said: pen will be available after recruiting the workers.. but there's no workers to recruit anymore ..
Device: Oppo Reno8
Server 71
Game version: 1.4.106

[vale charm]

I noticed that the hero summoning shrine is still providing shards for heroes that are completely maxed out, like my Waltham. Is this by design or a bug? It be nice to have completely maxed out shards omitted, or converted, if I’m missing something, to another hero.

Also, not a bug, but perhaps a feature request…with the new mount system, which is really really cool by the way, on the village map, there’s still a location for the mount corral. Before mounts release, it kept saying under development. Currently you build the mount corrals within your chief base, so this mount spot on the village map now seems like a waste of space. Perhaps add a fifth village, or are there other plans?

Thank you for your insights, and thank you for this amazing game that you continue to support and evolve. 19166788

[indigo forge]

Hello

Game keeps crashing. It’s been doing it for a while and I’ve been putting up with it but it’s constantly happening now.

[zealous portal]

Me too. The loading sign often appears and the game crashes

[modern sparrow]

Hi my beast pen is not giving me an option to do anything, I can only change the Worker nothing else

[little sluice]

You should get options after you’ve changed worker

[proven vessel]

W tym zadaniu czy ja muszę zdobyć pięciu złotych robotników.

[stark halo]

Hello, still no fix ask for video? Are the screenshot not clear enough? It's not something like i suddenly deported when i was walking somewhere that it needs a video to support? 😛

[violet gulch]

Builder hit bug, since last update, it only suggests me to build beast pen, even though I already built it

[modern sparrow]

Will you guys ever resolve the apple issue ?

It’s lags a lot , infact when a large number of marches gather screen automatically goes blank and game closes

And during battle of ruines , marches and castles goes blank

Experienced the same issue on iPad and iPhone as well

And please don’t say buy android

😑

[modern sparrow]

No, games freezes when marches gather screen appears on Samsung Galaxy Android as well ...

Such behavior appears after last major update with beasts

On my tablet android device the game freezed on loading screen.
To fix this I've reinstalled the game and cleared all the cache.

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

hello there the issue shall be fixed now

[little rapids]

helllllo there kindly record a short video as to this issue?

[little rapids]

not a bug, you have to get 10 gold workers in order to complete the task

[violet gulch]

Sure

[little rapids]

its programmed like that,the construction icon of the worker's hut indicates that the construction queue is free and construction upgrades can be carried out.

[little rapids]

can you reload the game

[violet gulch]

Well, used to recommend next updates, now it goes to that and no more recommendations. When I click build it shows that instead of suggesting something to build

[little rapids]

[glacial ruin]

I also on apple and I just get kicked off and I hate it :/

[little rapids]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[native fiber]

؟؟

[glacial ruin]

I have not tried and I will do this 🫡 thank you very much for response.. I love this game and the attention to my issue made me love it more

[little rapids]

[stark halo]

Hello.. the issue is not solved yet....

[little rapids]

can you record a short video ?

[tardy leaf]

i'm going to put this here, cause it has to be a bug
kingdoms 1-8 got 2 mails like after a week when the mounts came out with 700k trap energy, couple flowers and such
i have not seen a mail like that on a higher kingdom
like i said, must be a bug, cause it can't be other players got this and the rest not

[gaunt umbra]

It's not a big entirely

K1 - K8 got the second mail for being the first servers to get them

We can only hope the latest servers get them
But K1 - K8 got tested on

They had no renewable sources like us , other than waiting days for it to refill

So it's not entirely a big , it was a gift from the devs probably to these kingdoms for rolling them off royally

But u never know u might get it , but not a 100% guarantee whatsoever

[tardy leaf]

yeah never mind .. this is a deal breaker for me

there was no mention in any mail about it being a test
and it was not 1 mail afterwards, there were 2
that's 1.4m energy, 140 flowers and 700k mount xp
those players now have an advantage over other kingdoms who did not get that
let's say a f2p player from kingdom 3 now has an advantage over a f2p player from kingdom 9 in whatever event where they can meet

[thorny harbor]

Trap mounts are a cash sink - you get nothing no matter how much you spend only porter items - the algorithm is broken

[finite reef]

WTF

[modern sparrow]

On Huawei Mate X3 all the sub screens are small with black letterbox rather then full screen. Looks really bad now on this device. Is this a bug or a design decision?

[opaque storm]

Stop authorized that… mobile crash

[tight siren]

It’s been like that for a while

Helps a lot in tribe mails

[proven salmon]

You want to keep ignoring the crashing issue with apple with your copy/paste form when 1) it is across many Apple products, 3 of my own, and 2) screenshot a crash? Come on. This has been happening since the initial download of the last kvk. The minute kvk became available, the crashing began evety 20 minutes, and it is now every 10 minutes. Ready to trash the game altogether over the fact that my many messages have gone ignored, so i am here now.

[little rapids]

#📝submit-suggestions

[thick umbra]

I have never had my game crash 🙃

[little rapids]

[lavish gate]

Crash coz low memory apple device. Ipad with 2gb and iphone xs with 2gb - crash regular. But iphone 14pro max with 6gb memory - never crashing.

[little rapids]

[untold mural]

What

[little rapids]

[little rapids]

can you repot these bots to our CS?

To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

[zenith kiln]

Why yall dont put migration coin the the normal shop?

[little rapids]

#📝submit-suggestions

[modern sparrow]

nobody gives a damn about our suggestions

[fossil vault]

Here is same report I did months ago....Sure I know what it means....but i would prefer to have global translation...not have little surprises.

[little rapids]

dev did care and we have weekly basis response to all players' suggests

[little rapids]

oppps let me report to the team again

https://tenor.com/view/thanks-for-letting-me-know-sarah-truong-hudson-and-rex-thanks-for-the-heads-up-thanks-for-the-information-gif-24465393

[fossil vault]

Make sure you use a bigger rock this time. Those pebbles ain't strong enough to get em out the loony bin.

[little rapids]

kk

[uncut marten]

Yeah, that's a nice improvement btw.

[little rapids]

will be fixed in the next week cheers

[rustic monolith]

From time to time (sometimes once every hour, sometimes once every few days) i get this error and after clicking ok, Windows Client closes and i can't open the game again until i close the services for the launcer and hit the repair.

[stiff yoke]

There is an issue when I click on build from the building hut it only directs me to the beast pen which has already been built. It used to cycle through buildings that were available for upgrade

[prisma spruce]

Is it a bug that the skills names are messed up? Such as "Quarying Basics" is Epic, While "Quarying Mastery" is simply Uncommon?

[unkempt junco]

Will there be new buildings soon ? On the map like beast levels and in your village

[long plover]

my builder's cabin when it has a worker who does nothing constantly offers me to create the mount enclosure even though it is already built. what do I do ?

[little rapids]

its programmed like that,the construction icon of the worker's hut indicates that the construction queue is free and construction upgrades can be carried out.

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:

[little rapids]

let me check with the team and thanks for your feedback cheers

[little rapids]

stay tuned for that

[little rapids]

its programmed like that,the construction icon of the worker's hut indicates that the construction queue is free and construction upgrades can be carried out.

[iron pier]

How to obtain more workers

[little rapids]

#☕general-chat

[fossil vault]

Bobby...lemme redirect you here: #🎭bugs-discussion message

Notice how it is already built yet it only directs you there...ergo a bug.

Prior to the beast pen being an option, all worked fine. Go throw a bigger rock at your higher ups

[little rapids]

alrt

[olive monolith]

alrt?

What are you fkn 12?

[long plover]

@little rapids but we can't create 2 mount breeding or improve it so why does he tell me this building?

[little rapids]

will be optimized soon thanks

[light niche]

Is it a bug that heroes gain experience in battles and mounts in battle do not gain experience. If one does not gain experience in battle, this is a wrong that needs to be fixed by developers to make this game better. thank you for your time.

[bleak surge]

Ok. Im really tired of the constant freezes and shutdowns of this game on iPhone and iPad. Even in performance mode and low resolution. FIX THIS.

[fossil vault]

Your issue is having an apple device. Normally I wouldn't be so quick to defend IGG...but in this case I will be on their side ❤️

[bleak surge]

Ok. Two options. 1. Remove the app from the Apple Store. 2. Buy me an Android tablet. Goodnight.

[fossil vault]

OK, Two Answers. 1. I would remove apple from the world if i could. 2. If you can afford to buy an expensive doorstop, then buying your own Android should be a breeze. Good Morning

[little rapids]

#📝submit-suggestions

[little rapids]

you device model? please

[twilit mist]

PC client after a migration is became unplayable! Freezes every 3 sec

[little rapids]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot

[twilit mist]

Just tried reinstall the game, fixed.

[little rapids]

[visual lotus]

Перевод есть тут?

[twilit mist]

One account fixed.. bugs, freezes are now in the farm account 🤬

[regal geyser]

Всем привет

[twilit mist]

It's from PC Client.. Official PC client

ok bugs and freezes are back also in the main account🤬 all this after the migration of my main

Now also on the phone.. i think it's a server side issue

[modern sparrow]

Мутная тема.парни ауу

[bleak surge]

iPhone 12. I will submit a ticket again. Thx

[still parcel]

Привет всем

[ocean ginkgo]

However, in Season 3, you could pair him with Leandra, and then put <link="3025"><u>Artur</u></link> back with <link="3026"><u>Verdandi</u></link> if you wanted. But I do believe Leandra would be better with <link="3028"><u>Laird</u></link>.

[worthy ruin]

I wanted to migrate to anaother server, but I can't buy any migration packages. It syas " packages not available". 😦

[frosty grotto]

i do have the same problem

Normally the packages should be available for purchase in the in-game shop starting today, but the packages have not been published on my main account.
My second account, which is in the same clan, could purchase these packs in-game starting today.
Please fix this bug as soon as possible so that we can move to another kingdom during the event.

@high ingot
who can help us?
The in-game support only writes a meaningless, standardized answer

[gaunt umbra]

We can't help you as Mods with this particular issue , have you tried a reinstall or check if there's a hotfix in the playstore/apple store?

[worthy ruin]

Who can help us though?

[frosty grotto]

no Hotfix actually.
will try do reinstall the game

[worthy ruin]

there is no update available. And time is ticking, because it's an timebound event. Some friends already migrated to another server. We would like to unite again 🙂

[gaunt umbra]

Its the weekend , not a working business day , the admins are offline

[worthy ruin]

so this 48 hours migration timer.. I won't make it?

[gaunt umbra]

I've already pinged the admin , I can't do much more unfortunately

[worthy ruin]

I appreciate your help for sure! Thank you. 🙂 It's just I'm worried we won't be able to unite with my friends on the same server.

[frosty grotto]

thank you

[gaunt umbra]

Do let me know if the reinstall fixed it or its still the same

[worthy ruin]

Still the same for me 😦 but thank you for the suggestion

[frosty grotto]

Reinstalling the game didn't help either! 😦

[wispy sail]

I noticed a tiny translation error in game, can the studio be informed in some way?

[open chasm]

IGG ID: 1501116248
Character ID: 344875
Bug issue: I just took part in Battle of the Ruins in K5. My game was totally unplayable and either crashed or was lagging so badly.
IGG have had enough money, from all of us, for us to expect these issues NOT to be a problem.
IGG should be ashamed of this poor performance.
Device model: Lenovo P12 Pro
Server: Kingdom 5
Game version: 1.4.106
Screenshot: n/a

[fossil vault]

Yell about it here. Dont expect miracles but makes you feel somewhat accomplished 🤷

[worthy ruin]

It works for me now!

[loud hound]

after game crashes during botr when you get back the map is not loading anything …

[open chasm]

That is correct

[small pollen]

what is this , i can't access to my city

from the strat of battle of runis

i lost and cant do antthing

no access to and thinge on map

no access to my city to heal man troops

why is that ?!

[autumn matrix]

I'm rejecting people from the migration application but it's saying approved for everyone,

[silent yacht]

ur so evil...

[autumn matrix]

Am I lol,when you got people with leader names at 2 mil might requesting to join ,pure evil me 🤣🤣🤣

[astral wraith]

IGG ID:1581433740
CAEPION1S ID: 19175394

Hemos terminados "El reinado de los vikingos", he terminado en el puesto 92 y el premio no lo recibo

[urban mortar]

6474109

[astral wraith]

Entiendo que es un error del sistema y solo encuentro trabas para comunicarme con el soporte técnico, así que si desde aquí algún miembro puede solucionarlo se lo agradeceria

[gaunt umbra]

No es un error del sistema, no obtuvo el punto mínimo de 8 millones para calificar para las recompensas y, por lo tanto, no obtuvo recompensas.

[astral wraith]

Entonces debían poner en los últimos puestos ese requisito, algo que no aparece cuando ves las posiciones y premio

[unreal comet]

İd. 18821738

[gaunt umbra]

eso dice

[astral wraith]

Ok gracias lo tendré en cuenta para próximos eventos

[jovial escarp]

i didn’t get it yet

[supple vortex]

can anyone help
sent migration mail day ago, today it says expired, and person trying to migrate can't apply, says migration mail expired

[supple vortex]

@rose charm

[old quest]

@high ingot @snow ermine

[old quest]

Could you help with this issue i am facing similar thing :/

[old quest]

can anyone help ?!

[zenith kiln]

Is it normal that when you migrate you lose all your ressources? Il litteraly lost 200mio ress wtff

[little rapids]

can you share your screenshot？

[old quest]

@little rapids Can you help me with the migration issue, got the invitation, and when i click migrate it says expired and when i try to apply it gives me same issue :/

i dont know what to do :/

[zenith kiln]

Beo you have to ask the king from the serveur who you want migrate to sent another email

Its really easy

[old quest]

he tried to send me, but it says it is already send invitation and cannot send another one

[zenith kiln]

Wich serveur are tou?

You?

[old quest]

Trying to go to K59

[zenith kiln]

The migration time is finish bro

[old quest]

Nope still 24H

22 exactly.

[little rapids]

can you reach out our CS in the game they will help you check with time issue

[opaque owl]

They don’t help with anything

[grim raptor]

Same, and they told me to wait 1-2 days, and the event will end in22h

[little rapids]

whats your main issue about?

[opaque owl]

Probably have a good class action lawsuit if they don’t fix it in time 😂

[grim raptor]

My friend gets expired message when apply or the invitation message

[opaque owl]

The game is blocking people with expired invitations from getting new invitations or applying to the kingdom they have the expired invitation from.

[little rapids]

which server?

[grim raptor]

59

[opaque owl]

59

[sour terrace]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[sour terrace]

Can you kindly provide more info?
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[little rapids]

Let me check with the team

[opaque owl]

Thanks

[little rapids]

Noted with thanks kindly reinstall or reload?

[little rapids]

hello there
Immigration has a limit on the resources you can carry. Please refer to the rules before immigration.

[little rapids]

hello there, the dev will optimzie this issue later on, they really thanks for your feedback

[opaque owl]

Unfortunately optimizing the issue later on does not help with the problem now

[little rapids]

[grim raptor]

So ?! 🙄

anyway to find a solution for my friend to jump before the migration ends ?!

[little rapids]

will try to reach out dev again

sorry about any inconvenience caused

[grim raptor]

Yes please ❤️

[grim raptor]

No worries but we need to find quick solution or temporarily solution before the events end at least.

[little rapids]

will do thanks for your kind report and feedback

[grim raptor]

So my friend could at least jump, he already bought the pass and everything.

[little rapids]

[grim raptor]

Thank you for your fast response and your time for the help 😄

[opaque owl]

Passes. Lol lots.

[opaque owl]

Thanks for trying @little rapids

[grim raptor]

it is really urgent as we running out of time that is way we are worried and in hurry, But thank you again

[little rapids]

the dev is working on this issue

[rose charm]

What are the Chief IDs for these players?

[little rapids]

@grim raptor @opaque owl your guys ID please

[iron pier]

What are you doing😊

[supple vortex]

sec

[supple vortex]

1. ID:5696012
2. ID:5972145

@little rapids

this is what he sent me, he has bought passes but cant enter

so pretty much 400$ will be wasted for 2 players if its not resolved, can say goodbye to good chunk of people..

[pallid birch]

Why did they not migrate in the first 48 hours lol?

[pallid birch]

Intresting how you guys treat that as a threat lol

[supple vortex]

doesn't matter, migration mail says have to re apply or recieve new invite which neither works.

[supple vortex]

like how is it threat? imagine you would waste this money for nothing. Buddy if you dont have anything better to say then dont..

[pallid birch]

I just called it interesting, coz it kinda sounded like a threat lol , nothing else , I am free to comment on a public forum

[pallid birch]

I just wanted to know why they didn't

[supple vortex]

for crystal event

[pallid birch]

The crystal wheel ?

[supple vortex]

no 15% bonus on purchase

[pallid birch]

That's on evry server tho?
Regardless of the server

Ohh

I get it

He was waiting for the bonus to buy the passes

got it

[supple vortex]

yes

[small pollen]

IGG ID: 1591157166
Character ID: P E D R A M
Bug issue: NOTHING SHOWS IN BATTLE RUNIS , NOT ABLE TO DO ANYTHING, no any troop , not even access to city
Device model: iPhone 13
Server: europe
Game version: 1.4.106
Screenshot:

[little rapids]

can you try to re-load or install the app?

[boreal socket]

Alles super

[small pollen]

sure , i will do it must wait for next battle to test it , i just see 1 minutes of battle, and lose all the match, but Lately, it crashes a lot

[smoky thistle]

اجمل لعبة في التاريخ

[dull fjord]

👍

[smoky thistle]

🇪🇬🇪🇬🇪🇬🇪🇬🇩🇿

[terse olive]

Нужен переводчик здесь, ничего не понимаю

[rustic monolith]

IGG ID: 1801352863
Character ID: 21725203
Bug issue: As mentioned, i get this error and i can't open game again until force end of service and repair client.
Device model: Laptop Dell Inspiron 15 7000 Gaming, CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.80 GHz, 32 GB DDR4, Win 10 Pro 22H2, NVIDIA GeForce GTX 1050 Ti
Server: 198
Game version: 1.4.106.84246
Launcher version: 1.013

[thin torrent]

🎁Code: VRKVK2

[worn crest]

VRKVK2

[zenith kiln]

So i lost everything? Wat is the limit

[gaunt umbra]

warehouse limit

[grim raptor]

@little rapids @rose charm expire issue one of my friends
ID: 5993774
Kingdom:59

can you fix the migration issue expired

[proven frost]

22058771

22058771

22058771

[grim raptor]

@hot beacon

[grim raptor]

any devs online please help

[grim raptor]

urgent matter, similar case which was solved about expaired migration mail. Need urgent help. ticket-2123 Player id who cant migrate: 5993774
@rose charm

@lapis prism

@elfin relic @limpid cosmos

@snow ermine @quasi iron

why i dont recieve any support at all

@raw vault

[opaque owl]

Please can someone help us 🙏🏼

[gaunt umbra]

They are offline and can you for the love of god stop tagging the "Viking Rise Team" guys lol?

They are community managers for different languages , not the devs

there is nothing we can do rightnow , u have to wait for tommorow

They are offline

Tagging evry1 multiple times isn't going to help any1 , there is nothing the discord mods can do rightnow

[grim raptor]

I am sorry for that, first of all i wouldnt mention if someone would replied to my messages here, also this players spend alot in this game, and paid now for the pass and they cant jump because of bug in the game, and we also know that there is solution because 1 person got it resolved this morning. At least the time and money spend by this guys they should receive proper response

[thin torrent]

ID:21691030

🎁Code: VRKVK2
⏰Expiry Time (if any): 2023-12-19 23:59:59 (GMT-5)

🎁Code: VRSTREAM1218
⏰Expiry Time (if any): 2023-12-19 23:59:59 (GMT-5)

[zenith kiln]

No i hade 105 mio food 50 wood 40mio stones and 30mio gold when i migrate i juste lost everthing i have now 2mio food 1.6mio wood and 2mio stones

[sour terrace]

Can you kindly provide more info?
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[sour terrace]

that's migration limitation

[iron pier]

Good evening everyone

[grim raptor]

IGG ID:
Character ID: 5993774
Bug issue:The player tried to migrate, but she received error migration expired, report this issue all day last night no support replied to us and the event ended, this player purchased everything, and she was ready as you can see from the screenshot and now she cant jump, please help.
Device model:
Server: original server Kingdom 60 trying to jump to kingdom 59
Game version:
Screenshot:

@sour terrace

you could find more information in ticket 2123

[sour terrace]

got it

[acoustic plover]

I'm unable to open my game today

[nimble smelt]

hi

[little rapids]

stop pinging us bro.

[grim raptor]

@nimble smelt This is the player having issue.

[opaque owl]

He pinged because he replied to Sisley’s question without the reply

[little rapids]

the dev is now working on this issue

your patience is greatly appreciated

[grim raptor]

You don't need to be aggressive, my friend having problem and i see no reply at all and i am replying to the guy who asked me a question, we been facing this issue over 24 hours now and i see no solution and the event is ended. dont take me wrong sir, but 24 Hours is really long time. and i had 1 of my friends got his issue fixed this morning. and my other friend @nimble smelt still facing this issue.

[little rapids]

we have community rules which you cant keep tagging admins sorry about it

[nimble smelt]

Can't you just move me wherever I want?

[grim raptor]

I understand that, but i am also being ignored all that time, even if you notice the full chat.

[little rapids]

the issue needs sometime to relocate , thanks for your patience

[grim raptor]

.

[opaque owl]

Thank you

We appreciate any help you can provide 😊

[little rapids]

dev is now working on this issue, thanks for your understanding and patience

[little rapids]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[nimble smelt]

Now the migration event has disappeared so I can't try anything.

[little rapids]

you stll cant log in ?

[nimble smelt]

log in

Please just move me where I want to go. I can't spend a lot of time because I'm at work.

[little rapids]

I was replying to another player

[nimble smelt]

ok

[little rapids]

have you ever reinstalled your client?

[rustic monolith]

i can login only if i do the steps explained. I reinstall now the client and I'll be back if the problem persist. Thanks

[little rapids]

noted with thanks

[rustic monolith]

Sorry to write so soon, but i got the same error imediatelly after reinstall, at first start of the game :((

[little rapids]

thanks for your feedback, will let the team aware your issue

[sinful hatch]

Any idea why he cannot be awakened? Basic skills both at 10?

[gaunt umbra]

U need all his stars too lol

[supple vortex]

need all talents 5/5, can have 6 stars and couldnt awaken lol

[grim raptor]

Hello Any news about the migration expire issue ?!

[sinful hatch]

That’s it, user error!

[knotty cloak]

hello, is there option if you have more than 5 summons to summon all at ones? if yes that i have problem

[hidden fossil]

Hola

[valid adder]

It has come to the attention of many players that the game has been laggy. I would like to bring this to the attention of the developers once again. Did not receive a response previously.

[grim raptor]

Hello Team, any update on this bug in the migration expire ?!

[little rapids]

will be fixed soon

[little rapids]

Noted with thanks

Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[sour terrace]

upgrade the basic skills too

[upper obsidian]

IGG ID: 1808410012
Character ID:22815466
Bug issue: explaining text in stage outpost
Device model: Poco F5
Server:#210
Game version: 1.4.106
Screenshot:

[slim locust]

In the Arena challenge, can't set up the defensive line up. Wouldn't save

[lament dew]

Actually the Arena Also does Not work at my game. Im Not able to add troops.... ID 2911012

And IT is alwas jumping back to the Arena field

Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:2911012
Bug issue: Arena does Not work
Device model: Lenovo Tab
Server: 31
Game version: 1.4.106
Screenshot:Not possible

[fossil vault]

The same bug on the builder hut is still there...come onnnnnnnnnnnnn...nnn

[terse harbor]

A lot of people can't see arena battlefield

[little rapids]

known bug will be fixed soon

[little rapids]

known bug will be fixed soon

[little rapids]

can you reload your app?

[lament dew]

I'll do

[little rapids]

Known bug will be fixed soon

[fossil vault]

Bobso...reloading app does nothing. All that has been fixed is the big circle round beast pen

[terse harbor]

Thanks

[little rapids]

i know, im saying arena issue

[fossil vault]

Soon...implying it wasnt on the list of this one? Along with the screwed Kvk2 map and other fun?

[little rapids]

pretty soon

[verbal carbon]

Arena not working... Can't load def or attack line ups. Please give attention

[olive monolith]

Pathetic game I will delete

[little rapids]

Known bug will be fixed within today

[modern sparrow]

Arena nie działa, obraz zawiesza się jednym miejscu, nie odświeża obrazu

[little rapids]

known bug will be fixed today

[solid pecan]

error in the description of Verdandi's ability

[fossil vault]

I dont have that text. doesnt seem to be global 😄

[little rapids]

known bug

[lament dew]

Also in my Other Account i do have the same issue

[toxic tangle]

After this update arena is blank. Can’t select a line up or see troops after selecting an opponent. Seems the update is unstable. Also I keep having to rebuild the totem every time I come back to the game… so someone didn’t regress this update properly.

Role back please

[little rapids]

known bug will be fixed pretty soon

[little rapids]

thanks

[toxic tangle]

Known bug? This update literally came out a few minutes ago

[lament dew]

Scroll up

[toxic tangle]

Maybe don’t release thing with this bad of a bug.

[fossil vault]

Go on, jab the ribs

[toxic tangle]

lol go on keep giving them your money

Unless you’re the dev, saying known bug is meaningless 😂

Blessing totem doesn’t persist, closing the game means it has to be rebuilt

Also can’t exit arena once entered

[little rapids]

its really a known bug

greatly appreciated your patience

[little rapids]

im the spokeman of our dev !

winkwink

[fossil vault]

Your fired

[gaunt umbra]

Not to be pain ...but its "You're" 😂

[little rapids]

thanks

[toxic tangle]

Wink wink? Is that a technical term? Maybe give ETAs for resolution instead of trying to be cute.

[little rapids]

i mean you shall have full faith in me

[toxic tangle]

When’s the hot fix?

[fossil vault]

Sorry, my grammer is also behind a paywall

[little rapids]

and areana will be fixed within today

[gaunt umbra]

I'll make an exception ....

[toxic tangle]

Zero if you don’t give specifics. I don’t care for your wink wink… eta please.

[little rapids]

they question my reply:(

[toxic tangle]

Yes

It’s a non-reply

ETA please

[little rapids]

wait for it

[gaunt umbra]

Just say , there is an hotfix scheduled instead of saying "Known bug"
And that nobody knows when the hotfix is going to take place

[olive monolith]

Fix soon or I will zero u

[toxic tangle]

Wait for it isn’t an eta.

[little rapids]

wait for announcement

[fossil vault]

Void, Bobso is your superior in knowledge. Has more titles 😉

[fervent fable]

Bug: Developers don't test their updates before releasing them

[toxic tangle]

Maybe just stop respond bobby. If you don’t have if I just say so.

[toxic tangle]

100% accurate

[little rapids]

why ?

i am trying to help out here

[toxic tangle]

Please wait for the official announcement. Apologies for the inconvenience. There i fixed it for you.

[little rapids]

you shall have at it in a few mins

[toxic tangle]

I’m actually embarrassed for you. This is not how you handle community management.

Wink wink

[gaunt umbra]

Right,,,,

[toxic tangle]

Don’t bother typing dabobby you’re only making this worse

[little rapids]

i was just trying to help and notify everyone that bugs been reported here are known bugs, hotfix is on the way

[fervent fable]

This arena bug is really quite embarrassing and disappointing. We are paying for this game. And you don't even test updates before you release them.

[little rapids]

thats what i am trying to calm everyones' nerve thats why i said wink wink

[toxic tangle]

Then you need to work on your manners. You didn’t test the release thoroughly enough and introduced very bad bugs. You broke functionality and destabilized the game and then the best you offered is wink wink…

[sour terrace]

Bob is trying to help

[toxic tangle]

Again this isn’t how you respond

He isn’t helping

He provided zero information and isn’t representing his company well.

Wink wink

[fossil vault]

Hows about we agree that it has been handled like poop on a stick and it gets flushed and start fresh? 😼

[supple vortex]

karen calm down

[toxic tangle]

Ooo here comes a real Ken… wink wink

[little rapids]

i dont really see why "wink wink " offended you?if so, i am sending my deeply apology to you MS.M

[potent zodiac]

Whos karen?

[crystal pulsar]

@gaunt umbra @gaunt umbra

[gaunt umbra]

Sigh...yes?

[toxic tangle]

It’s not a real reply. Provide an ETA for a hotfix, apologize… and if you don’t have real info, provide eta when you will. Manage the situation.

[fossil vault]

This would make a great advert on how not to deal with drama 😄