🎭bugs-discussion

[surreal cedar]

Kingdom 98

It knocks out a huge amount of our territory

Then comes back

[surreal cedar]

It looks like the river for piers 1 and 2 isn't registering our piers as connected?

@devout stratus

[viral dome]

Can't flagging.. kingdom 47

it's open space but when I'm trying to flagging it says it's not an open space

[surreal cedar]

We had to delete our latest flag and it all came back. Something about the game gets mad at us for building another flag and it's like we'll water way connections don't work for you anymore

@devout stratus

It is really inconvenient the timing

[surreal cedar]

also our beast lairs are no longer contributing to our - energy used. is the max - energy -10?

nevermind

[marble meadow]

We dont get 1h speedup after collect

In inventory fix it plese. I count how much i had before and now it doesnt go up

Game need to give us at last 100 1h speedups in return

Resources also

[surreal cedar]

just bugged out again and this time we didnt even build a flag

kingdom 98

is somone on who i can stream our issue to? it just happened again at start of server and its vikings reign. we need the buffs

already sent a ticket

[west gate]

Problems with mail, can not sent mail to own tribe member, but they can sent one to me but i canot reply. Evrytime i want to sent mail it says user name dont exist!

[devout stratus]

[devout stratus]

Can you kindly try to send a tickect to the customer service?

Good to know

[devout stratus]

[devout stratus]

Just wanna to make sure one thing, have you took a part in the kvk?

[west gate]

I do but not half of members not

[devout stratus]

Could you pls provide a screenshot

For me to show to the devs

The user name don't exist notification,.

[devout stratus]

Can you kindly provide you chief id?

[west gate]

My ID 1140

[devout stratus]

I mean

Let me show you

[devout stratus]

↑

[devout stratus]

ah

😮

[west gate]

Thats because i play sinds the start 😂

[devout stratus]

Hello there this is a known bug, and will be fixed. But for now if you want to mass mail, you need to make sure that the ppl who you want to send have
participated the kvk.

[west gate]

Oki thanks

[little rapids]

any bugs?

let me check with the team

[little rapids]

can you elaborate your issue

i was lost in your video tho

she good

cant tell much from your current video

[mint willow]

I'm no language English.... help me

[devout stratus]

How can I help you?

[little rapids]

can you please submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

[modern sparrow]

helloo

i just got this....

looks like a scam to me ..how is possible

is not even in English

[faint basin]

It lags nonstop I can’t play

Yeah that looks like scam why not in English the other time it was in Japanese

I can’t play well*

It sucks

[full hemlock]

We finish stage 1 before 1 day almost, and noone in Kingdom get this buffs

Training and healing speed need be 33%

[modern sparrow]

Why I haven't got any one hour speed ups in my inventory?

I did like 200 nilfs today'

[manic swan]

The game wasnt ready for s2's speedrun of tasks🤭😆

[surreal cedar]

still bugged out btw. hopefully they fix this soon. we are about to connect the aux fort directly to water

[modern sparrow]

YOO CAN SOMEONE DO SMTH ???

[gaunt umbra]

@devout stratus

[modern sparrow]

@devout stratus please I did like 200 nilfs ..

So where's s my speed ups

[brisk kestrel]

Daily task in KvK preparation “use stamina”. You can send march and cancel it to get stamina back, but it still count towards the daily task

Corruption in every KvK right now!

[surreal cedar]

Gulawen likes to be dirty talked btw, i got a bunch of free stuff when i started complimenting

[full hemlock]

After Kingdom Fortress is repaird we didnt get buff rewards

Server 2

[devout stratus]

Hello there can you try to send a ticket to the customer service in game?

[devout stratus]

🤔 Have you tried to send a ticket to the customer service in game?

[full hemlock]

Sent in same time when report here 🙂

[devout stratus]

ah

[fervent fable]

Hi, the venomous spider hasn't given a plate carapace for 20-25 times now. Is this on purpose or a bug? I've done 1, 2 and 3 stars, and I get all the other rewards, just not that. It's impossible to upgrade equipment like this

[devout stratus]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[fervent fable]

Thanks, I'm wondering if this is on purpose or not?

[devout stratus]

You can try to send a ticket to the customer service. I am not sure about the prob you are asking.

CS people should be able to help you.

[slate mauve]

Valhalla

[normal ridge]

I think i banned from server 13🥲 the screen doesn't show me anything looking like there is no land or weird like this.
Can not see the map at all

[devout stratus]

Did you try to reload the game or reinstall the game?

[normal ridge]

Yes reload not yet reinstalled after reinstalled I'll tell you if it is same thank you!

[devout stratus]

Could you pls fill in this sheet?
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

Try and if it is same just ping me

[normal ridge]

Problem solved thank you😁😁😁🤗🤗😃

[gaunt umbra]

WIFI
This happens usually due to network error ...

[normal ridge]

Tell me earlier 🪓

[open chasm]

Not sure if this has been discussed before, but I don't get hero xp for killing beasts in the Conquest Quests.
Is this a bug or is the game designed this way?

[devout stratus]

Hello how many times did you kill the beast today?

[open chasm]

I've killed hundreds of beasts since Conquest Quests started and never received hero xp for any of them 😢

It doesn't matter if they are 1 star or 5 star, the result is the same.

[high ingot]

Theres a limit of 5... for rewards(xp and drops)

[open chasm]

That's what I'm saying, I've killed my 5 beasts each day and always get the drops, but the battle report never shows any xp awards.

[high ingot]

If you hit with 5 march and kill one beast its 5 try...
Also it's 5 for you and 5 helping others

[open chasm]

So, if I read that correctly, only the first march to engage the beast gets xp?

When I battle Niflungs with 5 marches each hero from each march gets xp.

[high ingot]

no all the march get it BUT it count like 5 try to hit a beast so for the 5 conquests

[open chasm]

@high ingot so back to my original question then, should my heroes be getting xp for killing a beast in the Conquest Quests??

[high ingot]

depends if you reach the limit of 5 or no?

[open chasm]

But I don't appear to get hero xp for any of the beasts, I'll check tomorrow, to see whether any XP is awarded and share screenshots if not 😊

[high ingot]

If you didnt reach the daily limit of 5 you should have XP. If you pass the limit you wont have more xp.

[open chasm]

Ok, I'll confirm tomorrow, when I do the next Quests

[formal scroll]

Not sure where to report this so I'll just do it here. Shop for sure, and possibly the other two accounts are Bots. Some in my tribe said they were bots.

[high ingot]

This is NOT a replacement for Customer Support in-game.

If you're facing issues with the game, please tap on your Profile Picture>Settings>Help>Submit Issues and submit an in-game ticket.

[formal scroll]

@high ingot I'm personally not having problems with anything. I'm alerting the mods to possible bots, nothing more.

[high ingot]

Im saying that if you want to alert the staff its in game support not here 🙂

[open chasm]

Just done my Conquest Quests and yes, I got hero xp on the first beast.

[regal rapids]

A friend and i have started playing. I have created my own tribe but he cannot join as we are in different kingdoms. Can i relocate to his and if so how?

[devout stratus]

Hello pls check this.

[devout stratus]

nice

[polar mountain]

Anyone else got Build main fort in staging post after building it. My tribe even moved ours so i've built one twice.

[open chasm]

It’s not a bug, per we, but I’m confused 🤔
I just managed to get Durin, the Svartalfheim Dwarf, yay 😀
However, the description of his abilities says he’s a gatherer of Lumber and Stone.
What is confusing me is that his talents have two gold related talents and none for stone or lumber.

Can someone explain this to me please 🙏

[placid prawn]

^^^ boot the hacker

[devout stratus]

Got it

[devout stratus]

Just reported to the team. Thx for your info.

[modern sparrow]

@rose charm have not been able to log in to the game for days now, it’s stuck at “connecting to server”. I’ve updated the app to the latest version and still the same.

[devout stratus]

Hello can you try to send a ticket to the customer service in game?

[midnight crow]

He can't log in, so probably not 😜

[devout stratus]

He can find the customer service on loading page.

[midnight crow]

This I didn't know 🫡 😁

[modern sparrow]

Bug: Am not able to log in for few days now, it shows “connecting to server” for some few mins then show this in the screenshot below. My Wi-Fi network is working perfect on all other apps and games so it isn’t the problem.

User ID: 3971913

[tardy leaf]

did you try uninstall and re-install ?

[high ingot]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[dim ice]

When a player is inactive, they are masked by the game and no longer appear on the kingdom?

[void frigate]

IGG ID: 1551597887
Character ID: 2232709
Bug issue: Chat jumps to old messages, when someone that you have blocked writes in chat, the chat goes up to older messages, instead of stay in newer messages. It is annoying.
Device model: Bluestacks
Server: 24
Game version: 1.4.52
Screenshot: useless... cuz you cant see a jump in a screenshot.

[high ingot]

yes after 7 days if i remember correctly

[devout stratus]

Did you try to reistall the game?

[devout stratus]

Hello there have you tried to reinstall the game?

[void frigate]

yes I did it... in the phone does the same, installed on the phone (Huawei) and it does the same

[devout stratus]

So you get the game from the app gallery?

🤔

[void frigate]

In my phone I downloaded it from Play Store

Like all my apps

Same as in bluestacks emulator

[devout stratus]

Where are you from my friend?

[void frigate]

I don't like to play in the phone

[void frigate]

? EU

[devout stratus]

I see

Will report to the team. Thx for your info.

[void frigate]

Thanks...

[modern sparrow]

Yes I have and still the same. Have contacted customer service. They said they’ll get back to me

[devout stratus]

okok

[haughty granite]

only for low-level newbie players AFK more than few days, upgrade your building will avoid map disappearance

[crimson monolith]

Have not been able to gather from our quarry since last night?

This is what we see

It will not let anyone in

[tepid light]

In kvk its impossible to kick players from tribe. Cant be done by an account in kvk, but also not in home kingdom.

[manic swan]

U need to be in a tribe to join kvk and ones on the kvk map u cant get kicked out. That person needs to be back on the home map for you to be able to kick him

[tepid light]

Yes, but if they dont, ur pretty much screwed for the entire kvk

Really a bug in my opinion

[tardy leaf]

but can you invite / accept ?

[crimson monolith]

@devout stratus we can not get into our quarry

[tepid light]

Invite someone who is in home kingdom cant, also weird, fir that u beed to port home first

[somber tinsel]

I have turned 48 Oaks for the Warship event, but the ranking is bugged at 46?!? 🤔
Back when the Warship was lvl 3, Ranking was also bugged at 34, even though I had turned in 36 Oaks.

[modern sparrow]

My game is not uploading:

I m trying 1h now but...

[raw vault]

Guys when reporting a bug here please use the template below

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[modern sparrow]

Can anybody help? Please

[charred perch]

Exist the possibility to ban a player that keeps spamming scouts in flags?

It's getting annoying, all the tribe mail flooded because of one troll

[devout stratus]

Leme see🤔

[devout stratus]

Oh have you tried to reload the game?

[devout stratus]

Hello there can you help us with this form?

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[devout stratus]

Hello there you can try to send a ticket to the customer service in game?

[somber tinsel]

Sooo... After unlocking Warship lvl 5, I turned over 30 pieces of Oak one after the other, and I realised that once you have claimed the two "special" prizes, the game gives you the option to claim all the other prizes without turning in an Oak.

That might be where the bug originate from. Or that could be working as intended... So many things I don't understand with this game lolz 😅

[devout stratus]

Nah, for this part is the design.

So I don't think there is the bug cause you alrdy got all the reward.

[slim rivet]

How to move the city back from the howling kingdom. Where to buy or find a transfer?
Help please
P. S. Can't find it..

[nova olive]

When I try to send mail says “User information not found” is there a fix for this?

[viral roost]

Doesn't seems like 40% cost reduction 🙄

[devout stratus]

Known bug and will be fixed

[devout stratus]

leme check

[lapis cedar]

How about cheaters?

[viral roost]

Any update sir

[odd bay]

Woow

[modern sparrow]

Would be nice if we could control tribe mails somehow.... To much notifications going on...

[high ingot]

Report them in game . not here.

[devout stratus]

Got it will report to the team.

[devout stratus]

You can post your suggestion in #📝submit-suggestions channel.

[devout stratus]

You can click on the reduction limit and it will show you the amount left.

[near lotus]

How to fix this issue?

[devout stratus]

Have you tried to reinstall the game?

[near lotus]

Yes, have tried that but its not working still.

[devout stratus]

How about try to send a ticket to the cs here

[near lotus]

okay thanks

[viral roost]

Thanks, So there is a limit, if I use lamp and renew it limit will reset?

[gaunt umbra]

Yup
You can only have 1 active buff from that 👀

[viral roost]

I tried and yes we can't renew same buff till it's get expire

[devout stratus]

That's true.

[orchid walrus]

Hey everyone.

Do you know if there is a bug/delay in attacks and battlereports?

Yesterday we had some ppl getting attacked but the report came hours after the attack.

And the UTC time on the battlereport does not match the actual attack time.

[little rapids]

can you share some ss or a short video as to this issue?

[orchid walrus]

This guys says he was online at the time of the report, but he was not attacked. The attack happened earlier

[little rapids]

we can not check the data related issue for you guys sorry

[orchid walrus]

If you see this one the battlereport says attack was 23:46 but the message is at 00:46

[little rapids]

If you encounter any bugs like this in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

@orchid walrus kindly check with CS, they will help you out gladly

[orchid walrus]

maybe im reading it wrong lol

oki 🙂

[little rapids]

anytime vikings

[orchid walrus]

we will send a report all of us lol.. Just noticed i have the same

[heavy wharf]

Hey

[odd flax]

Id : 7300716
Server 72

Lost connection as soon at the flag tower is built. We still have control of both piers. The beast attacked twice

What might be the reason ? Can anyone help?

[devout stratus]

Hello there wdym by lost connection?

[lucid dragon]

lol there is bug on here , just watching a video at the channel and it's suddenly disappeared !!

[little rapids]

only bug related videos are allowed here

sorry

[lucid dragon]

it was about the game , bots accounts I think

[little rapids]

we have already reported these bots accs to the team already

[lucid dragon]

Ah I see

[devout stratus]

Can you provide more info about those bot accounts?

[dusk ginkgo]

Wtf how can I get this one done if already done what is requested… 😐

[devout stratus]

Hello have you tried to reload the game?

[dusk ginkgo]

Yes and reinstall it to but keep this mission

[devout stratus]

Can you provide more info?

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

Just fill this template pls.

[dusk ginkgo]

1690315067
14268696
Can’t pass a mission because already got the village that is requested…
Samsung Galaxy S9+
100#
1.4.49

Like this?

[devout stratus]

Got it leme check with the team.

[dusk ginkgo]

[haughty granite]

do you defeat all 4 villages?

[dusk ginkgo]

Yes just need to Finnish dragon and dog with 3 heads

[devout stratus]

Hello my friend can you pls check whether you defeat all 4 villages?

[dusk ginkgo]

Just checking to see maybe I’m wrong

[devout stratus]

Thx

[haughty granite]

tap farmer icon, go [Worker Info] -> [Manage Villiage], all 4 vilalges [Grimms, Kohn, Moonlit and Geirleif] are show there

[dusk ginkgo]

Was missing this one ahahah

Damn srry and tks for the help ahahaha

[devout stratus]

lol that‘s right

[haughty granite]

the game not giving the right guide info

[devout stratus]

👀 really? Is it because the statement describing the task is not complete enough?

I passed that tasks long time ago, can't remember how did the game describe that task.🤔

[lapis cedar]

I've sent screen shots to customer service. This isn't a bot account, this is an actual player in the game

[quasi wharf]

Mods may i know if what is the last chapter for solo missions? Coz mine ended on 37 then solo mission disappeared i qas looking for the ascension mission but found none.... might be a bug after kvk update or dunno.

Is there a chapter 38 or none? Coz there should be a aolo miaaion before daily quests

Solo mission*

It just disappeared.

[manic swan]

Thats cus ur done with the quests. Thats normal that they disapear

[quasi wharf]

But the last is chapter 37? Kind of confused where the ascension part of the quest for the workers or was it removed?

I read something about worker ascension complained in here in bugs discussion before just wanted to know if it still exist or been removed after kvk update.

[gaunt umbra]

Chapter 32 it was the last for me lol

I dont know if they brought out new ones

But itznot a lot ...It ends at it

[quasi wharf]

Not sure if its a bug or am imissing something

[gaunt umbra]

Not everything is a bug bro.....

Itz the design

Its not unlimited story line quest lmfao

[quasi wharf]

Ok as you say so haha. Just want to make sure coz i saw a discussion like worker ascension here but seemed not to encounter any haha. And the missioned disappeared. If by any chance is there any patchnotes i can read on for the kvk update? Thanks mod.

[gaunt umbra]

There isnt a patch note for KvK

But #🌋kvk-discussion is a good place to find answers to KvK stuff
and a brief outline of what kvk entails can be found in #1070945797744627752

[modern sparrow]

Is that normal?

[quasi wharf]

Ok, i also read something like optimized quests hm... not sure if that'also the reason

[modern sparrow]

@here

[gaunt umbra]

what exactly should we be looking at?

[quasi wharf]

The chat seems like notnparsed mod on his pic

[gaunt umbra]

that maybe just a spacing error on the persons text in chat when trying to send coloured text~

[modern sparrow]

But it' s for a rally

[quasi wharf]

Not sure if html codes are permitted on chat so it can give different colora erc

[gaunt umbra]

Seems like an arabic user...
That might be the issue~

@devout stratus

[quasi wharf]

Parsimg error most likely mod on arabic transpation module for rally

Transltion*

[gaunt umbra]

Let the devs figure that out~
You can just play the game mate

[quasi wharf]

Hahaha

[modern sparrow]

This appears when I close the chat and someone has launched a raid

[gaunt umbra]

Yeah I pinged the mod ...She'll forward it
Just fill out this template :

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[quasi wharf]

Notice as well mod that on viking camps while chat is open and you select the gift of either troops, resource etc the screen freezes, back then it does not. Wanted to get a video but cant get one while in game.

Not sure what causes the freeze though coz my net is ok.

Only happens on that specific instance.

[gaunt umbra]

@modern sparrow You can DM it to @devout stratus ....

[modern sparrow]

Merci

[crimson monolith]

Our tribe rss ( now wood) is not letting people in it! My guys are stacked up outside it, just like yesterday. Which I never heard back on either

Anyone here anymore to help with stuff?

Did you guys just walk out on us or what! Lot of help here I see gees why play? Will take my money to another game

This is the second time in 2 days I have reported the same problem, and still no reply!

[modern sparrow]

T'es sur quel royaume ?

[devout stratus]

my my

👀

I am here

[devout stratus]

Teams are trying to locate the bug.

[devout stratus]

Just done forwarding.

[gaunt umbra]

Lol sorry for the many pings lmfao~

[devout stratus]

it's ok

[silent yacht]

Where do i report cheating? @gaunt umbra

I made a in-game ticket

[gaunt umbra]

That should be good enough~

[silent yacht]

Oki doki thanks

[crimson monolith]

@devout stratus thanks for the reply, was starting to wonder if you guys went on vacation lol

[devout stratus]

🤔 actully I am not consider this as a job, so I am on vacation rn.

[little rapids]

[gaunt umbra]

I mean it's only considered work if we get paid 😂
We volunteer here 😂

[little rapids]

yep May Odin with us

lol

[devout stratus]

[gaunt umbra]

I'm fine with Benjamin Franklin too 😂

[fluid cove]

Why outdoor court only give me the training option? Is it a bug?

It never gives me research or building ever, it happen for 4 or 5 days

[quasi wharf]

Am sure this time isa bugthemap inside chief hall is now missing

[full hemlock]

Is it normal that on the KvK map in zone 2, if some tribes do not have access to the pier or control one, they can still teleport on kingdom flags? and enter zone 2.

[quasi wharf]

Tested this on other server no issues only on k50? Game id :5028508
tested it on other server all is ok but on k50 seems
Iike a bug the map disapepared to find the villages quickly

Phone units btw is samsung galaxy tab a7 lite amd a12 both have the same result. Seems a bug is isolated to k50 as k19 does not have the bug. Please advice mods.

[gaunt umbra]

Not a bug....
Itz a design.....
It disappears after you have completed the chapters.....

[gaunt umbra]

You have most likely not completed the Chapter Quests on the accounts on that server thus u still have it on them~

[little rapids]

we will consider to bring the mini map back

thanks

[quasi wharf]

Thanks dabobby, a friend of mine on the same server still have the mini map already tried reloading uninatalling the game and reinstalling it same thing.

[quasi wharf]

Dabobby got it as to the chapter quests dunno what is the last chapter all i know the last vhapter inhad ia 37 then nothing else and its a different issue with the mini map, mini map is useful in finding the village ao you dont have roam just to get to the village.

[quasi wharf]

Please let me know when its fix had a hard time finding the next village to upgrade without it.

[little rapids]

Noted will let you know thanks

[lilac mason]

Afternoon everyone

Why is it that I can’t see my Crystall balance in the mall ? Do I have to buy some first for it to appear? I mean, if I had no gems it would have said 0 gems, so logically speaking I should be seeing 0 crystalls on my screen ?

I’m willing to buy some, but I can’t even see the crystall packs in the mall, am I missing something ?

[glad fern]

Help pls 😦 it’s spamming non stop

[frigid gust]

Hi guys to whom I need to talk and ask about my game I do have a bug im seeing my account two on each other

All the time is trying to download and I can't play the game at all can you please help me with this issue

[gaunt umbra]

You need to buy crystal for it to show you the balance..

[gaunt umbra]

#💥crystal-mall-guide

[gaunt umbra]

Contact CS ingame

[gaunt umbra]

Could you explain and fill out this template?

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

(Its fine to share these, You dont have to DM it...Sharing it in the channel will do)

[rapid hound]

[fluid cove]

What about the outdoor court only show training(?)

No research and building

[frigid gust]

@gaunt umbra
1455908241
Zejragnar
Keeping download all the time
Galaxy s10+
#2
1.4.53

[atomic hatch]

Las tortugas del nuevo mapa debe de dar más experiencia, son nivel 5 deben de dar más experiencia que uña nivel 3 y 4.. ayúdenme a reportar..

[lilac mason]

Only then will the prices in crystals of the packs be displayed I suppose ?

[viral pier]

Is this the channel where i should report a bug in the map?

[odd sun]

I cant find on map neiflung leaders to make task in tribe mobilization

[gaunt umbra]

Yes and No 😂
You can't see the price be displayed in crystal
Rather when u go to buy it it will give you the option to pay using crystal

[modern sparrow]

Attached

[normal ridge]

Getting attacked is not a bug😂😂😂

[gaunt umbra]

The bug being?

[light hedge]

Guyzz in the enlistment event ( kingdom mayhem) i used speed ups for upgrading t3 to t4 ...and i got 5000 might but only 1000might is added to the event page ...why this happening..i already used a lot

Does the developers see this they have to fix ..it

[manic swan]

Make a ticket in game

[mighty fox]

)

[toxic tangle]

Option to give titles is gone. I have a title giving title but when I click on the person’s city the plus which allows me to give a title is gone.

[modern sparrow]

Has anyone had (and hopefully know how to fix) this one:

I am in Svartalfheim and won the buff for 50% off the cost of construction projects. It was all going great until I decided to boost it further by using the construction speedup buff from the Divination Hut.

Coupling the buffs up has cancelled the effect of the 50% construction cost buff. I even used another prayer lamp and unlocked 50% off AGAIN but it still isn't reducing the cost of projects in game.

Does anyone know how to fix it?? 🤔😟

[manic swan]

Report it in game

[cold kite]

Hello, not sure if it is reported or not. Repair fortress stage 2 repair material rewards are not added to the inventory

[slim rivet]

Agree, same bug at KVK ivent 🔥🔥🔥

[quasi wharf]

Mini map is still not visisble any update?

[craggy solstice]

Cannot use my gold skill shards to unlock skills!!

[fierce dune]

Faço os objetivos, mas eles não estão pontuando mais no Reinado Viking

[devout stratus]

Yes that’s the design

[devout stratus]

got it

[toxic hedge]

Hello. I have a bug I think where I can't reply to personal mails. Can I do something to make it work?

[full ember]

Reported 30h ago still no reply about it mb the waiting for the vr 1st day event to pass to compensate.also in this situation shouldn't be a general compensation if shoud be compensated for energy spent or points done to be fair.so might take a wile

[devout stratus]

hello my friend，there will be compensation for you

[mossy ridge]

In kvk my prayer reduction costs stopped working for server 43 kvk please fix

I used 3 times then it stopped

[manic swan]

There is a limit of resources that can ve reducted

[mossy ridge]

So is it 3 times a prayer?

It needs to be said of limits in info of prayer area for clarification

This way we know how many times we can use it

[manic swan]

No, there is a resources limit not a x number of times per prayer

[gaunt umbra]

Always wonderful lol

[west totem]

hello guys what do you do with those extra hero shard

and is the tax raid limit included or excluded of tax??

[final ermine]

Today, I had sent a troop with about 160000 capacity to a wood mill to get the the daily quest of gathering 20000 wood, after I had pulled back the troop as they had gathered just over 20000 wood, I still did not get the quest. The quest still says I have collected 0 wood.

[civic oxide]

The game is lagging

[devout stratus]

Is it possible that your bonus has reached the upper limit.

[devout stratus]

You mean the crystal?

[devout stratus]

Hello there how's the prob now?

[devout stratus]

Can you kindly provide more info?

[final ermine]

Well, I don't know what else to write except for what I wrote before... However, I did get the achievement after 15-20 minutes.

[devout stratus]

👀

[hardy smelt]

admin?

[gaunt umbra]

That issue has been Informed and the team will be looking into solving it 👀

[icy gulch]

Hi bro

[delicate sky]

4791415

Good day,

I am unable to use Legendary Hero Shards on Ivanna.

It says that no shards are available, but I clearly have 2 left.

This is preventing me from finishing tribe mobilization quest :(((

[misty plaza]

Атассссс

😆

https://tenor.com/view/sleepy-gif-25544536

[hardy smelt]

i message you

[gaunt umbra]

Yes I know
It's been forwarded

[hardy smelt]

thanks its that legal ? they take advancetage if the area is close they can make lopehole in that area

[gaunt umbra]

Don't know what the Dev's are gonna do 🤷🏻‍♂️
But they will fixit

[drowsy lichen]

Hi all

[modern sparrow]

Heya Gulawen. You're spot on!! 😁 It's my mistake in the end as I didn't realise there was an upper limit on the cost reduction that the bonus gives you. I see it now 👍

[devout stratus]

[devout stratus]

Hello can you fill in this template?

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[warm valley]

Why was it normal yesterday -50% on all resources with a buff, but today it no longer works, and only the stone is -200k, not even -50%?

[unborn cedar]

Я

[devout stratus]

hello there is limitation for that buff

[warm valley]

Of course, thank you, but will the other buffs for training, etc. be in the new way?

[visual elm]

✨

[warm valley]

If, for example, the guessing is done again, will the buff be normal again?

[visual elm]

[devout stratus]

Nope

[devout stratus]

Hello there just wanna ask, have you got Ivanna?

[devout stratus]

can you provide more info?

[toxic hedge]

Sure. The tribe mails seems to be working fine and I can also send mails to friends. But whenever I try to reply or send a mail to a player I don't have in my friend list it says "User information does not exist"

[devout stratus]

This is because you or the player you want to reply to has not participated in KVK yet.

[toxic hedge]

Ohh thank you 😗

[trim night]

This is a bug question chat, right?

[devout stratus]

You can dm to me

[trim night]

I asked to fix it due to a softening bug, but there was no proper answer.

[devout stratus]

I mean the recording

Just dm me

[loud hound]

you cant use shards for ivanna

@devout stratus in viking reign im supposed to get 420k points for 1 ecip basic gear but after crafting it me and several people didnt get any points

[devout stratus]

Can you provide more info?

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[loud hound]

did it not send or you deleted again ?

[devout stratus]

Nah i think bot consider the mssg as spam...

You can dm me

[royal finch]

IGG ID: 1539295412
Character ID: 687305
Bug issue: I don’t receive points for kingdom reign by killing monsters
Device model: iPhone
Server: 10
Game version: 1.4.53

[solid canyon]

Great 2nd day of KvK. Players get no points for killing Niflungs

[grand jolt]

Me and some others from my tribe did not get points for forging equipment in the Viking reign event. They were all rare (blue) items.

[rigid leaf]

We didn't get points in VR. Pls look into it

[devout stratus]

Hello guys if you are facing the viking reign points issue. Pls send a ticket to the Customer service in game.

They gonna help you with it.

[devout stratus]

Hello guys if you are facing the viking reign points issue. Pls send a ticket to the Customer service in game.
They gonna help you with it.

[devout stratus]

Hello guys if you are facing the viking reign points issue. Pls send a ticket to the Customer service in game.
They gonna help you with it.

[devout stratus]

Hello guys if you are facing the viking reign points issue. Pls send a ticket to the Customer service in game.
They gonna help you with it.

[pine spade]

Is there issue with Acceptance Details on Tribe mobilization? I can't see anything

[gaunt umbra]

@everyone
Hello Chief! ,
The issue with the points allocation in the Viking Reign event has been identified.
Please submit a ticket to in-game Customer Service(CS) as they will help you with this issue

Steps to contact CS :
Please tap on your Profile Picture➡️Settings➡️Help➡️Submit Issues and submit an in-game ticket.

Thank You.
Have a nice day~

[glacial aspen]

Maxed out ivars skills but won’t let me awaken him?

[devout stratus]

👀

[gaunt umbra]

You also need all stars....

Max talent...

[glacial aspen]

He’s all starred

Maxed talent

Figured was a glitch of some sort

[patent light]

[gaunt umbra]

following format:
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

Fill that and send screenshots~

[devout stratus]

#☕general-chat

[faint crest]

Igg ID:1523610843
Character ID:515018
Bug Issue: I didn't receive pta in Vikings Reigns event for few mins
Device:Oppo Reno 7
Server : 7
Game Version:1.4.47

Points*

[devout stratus]

👀

[gaunt umbra]

Read the announcement above mate 🥹

[devout stratus]

Man......

[gaunt umbra]

https://cdn.discordapp.com/emojis/988891290798293072.webp?size=48&name=headpat&quality=lossless

Issokay chill chill xD

[faint crest]

I tried but I can't submit report from mobile device ...maybe need a PC version for that

[devout stratus]

😮

[gaunt umbra]

That's a first ....

??Not available

[faint crest]

Alright it worked now...I submitted issue. Thanks for assisting me

[gaunt umbra]

👍

[devout stratus]

👍

[simple sundial]

Any discord giveway or competition soon? Idk.

[valid dust]

@glacial aspen maxed talents too?

[opal creek]

[loud hound]

@devout stratus did they fix it ?

i see people getting points again

[jade swallow]

well, it's too late for us. so many speedups and rss gone

[brisk copper]

Привет

[delicate sky]

Should I be able to convert Legendary Skill shards to Ivanna Shards? Or is this a glitch on my account?

I can convert Legendary shards to any hero Shards but Not Ivanna

[craggy solstice]

Yoo did they remove the option to unlock skills with skill shards?

[rare totem]

I'm having the same problem

[loud hound]

guys ivana yvette and ragnar is not possible to convert the shards to

[delicate sky]

Thank you guys

[hollow dagger]

Wish there was a way to recycle shards we don't need into hero or skill xp though. Even resources.

I have thousands of blue shards and maxed heros lol

[loud hound]

will they fix that gear craft bug today ?… i need my points those few rss wont compensate anything

[boreal trout]

Less lag in turtle and octopus runs, as soon as there lot of marches , people lag or disconnect from the game

[glacial aspen]

How about every time I get attacked by platers in arena it defaults to different hero combos

I have set defensive lineup

But every single battle from others attacking it defaults to lesser heroes

Might want to fix that

[loud hound]

is there some holiday today in china or why they not fixing the bug

[dark kayak]

I am stuck can not get into an alliance or go back to original land so no progressing forward

[long lion]

I lost the server connection twice today while fighting niflungs with my full army . Then i restart the game and I just checked my mail . No victory mail received I just lost my Energy and resources. 😭.

My id : 1488724 if you can check . What is happened

[devout stratus]

Pls send a ticket to the cs in game.

[devout stratus]

For this kind of prob, pls try to send a ticket to the customer service in game.

[devout stratus]

Hello can you provide more info?

[waxen trench]

Hi the game won't laumch

Stuck

[devout stratus]

Have you tried to resintall the game?

[waxen trench]

Is that a solution ?

[modern sparrow]

It's hard to enter in the game??

Slow loading i thought i had a sloe internet

[fast phoenix]

I cant log.in the game please fix it

[modern sparrow]

What happen to the server???

Even after restarting the phone nothing happen

[modern sparrow]

Still loading fix it

[devout stratus]

leme check with the team.

[devout stratus]

Hello there where are you from

[devout stratus]

Hello there where are you from

[devout stratus]

Hello there where are you from

👀

[devout stratus]

Hello where are you from?

[devout stratus]

Yeah that's the design.

[long lion]

Kerala

[devout stratus]

[fallen plover]

Is it bug when players are able ‘to activate shield when they’re already burning?

[gaunt umbra]

No its not
They can activate shield if he/she burning

[hollow fable]

I have question ?

[next night]

How do I add a friend on discord please?

[cloud raft]

Hi all

[modern sparrow]

@Developers PLEASE ADD A FEATURE THAT SHOWS WHO HAS LAST VISITED A RSS TILE

[finite lance]

I would love that... Its really annoying to all those who leave crumbs...

[tough flicker]

😂

[waxen trench]

The game is soo 🐌

[dense oriole]

Gathering time 50% reduce buff is not working... It reduces only near to 1 hr

[little rapids]

#📝submit-suggestions

[devout stratus]

Yeah you can put that in suggestion channel

[devout stratus]

Hello can you provide more info?

[pale gate]

Are there any new features in the future? Like we can put our own photos in the profile

[arctic cosmos]

Hi all new here

[rich steeple]

One of my march was stuck. Says "no possible path" when I try to march it back to the city

[marble cloud]

We still can't kick this person from the tribe. Tried from kvk and the original map. Been days now and can't kick them from the tribe.

[trim night]

Thank you for the softening bug solved with a hotfix.

[green cosmos]

Any GMs online now? There is a member buying bot resources in the middle of the war I want to report it, I have a lot of videos too

[forest field]

Is anyone here unable to hear the in-game music? I am 100% sure I have it turned on in the settings but I can only hear the sound effects…

[merry schooner]

How do I participate in the kill zone

[muted mural]

Hii Jay shree Ram

[charred quest]

Jai shree ram

[little rapids]

Noted with thanks we will send out to the team

[little rapids]

can you restart the game?

[forest field]

I did. It still didn’t work. I also checked if my another account has the same issue. Surprisingly, the music works fine on that one. It’s weird that this issue only happened on my main account.

[little rapids]

can you please use the following format:
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

we will relocate the issue for you cheers

[forest field]

Ok thanks. Where do I submit it? Should I write it here

[little rapids]

yes you can share it within this channel

[forest field]

IGG ID: 1635946748
Character ID: 10107857
Bug issue: I cannot hear the in-game music, but only the sound effects. I have both turned on in the settings.
Device model: iPhone 11 Pro
Server: 85
Game version: 1.4.53
Screenshot:

[devout stratus]

Noted and this is a known bug and will be fixed.

Thx for your info.

[forest field]

Thank you

[little rapids]

[red urchin]

After kvk is over, is there an update ready for the server move?

[honest geyser]

Bonjour

[modern sparrow]

bonjour

[vocal pond]

I cant join in any exp hunt because og this

[raw kiln]

@devout stratus our Kingdom chat has been merged with the three other servers.. it hasn’t opened a separate KvK chat .. so Servers 65-68 have lost their kingdom chat

[red urchin]

IGG ID: 5653090
Character ID: 꼬부기 boogi
Bug issue: In the Vikinglord kill event, I blocked a flag attack while offline, but my score didn't go up.
Device model: iphone 12mini
Server: 56
Game version: 1.4.53
Screenshot:

[loud hound]

I cant invite players to a clan or send mails to them from KvK map if they are in the normal map

[solid canyon]

1. Impossible to invite players to the tribe if you're on the KvK map
2. Impossible to send personal group mails while you're on the KvK map (so it makes impossible to communicate with the tribe unless you want every letter buried under flag building spam or some such)

[haughty saffron]

Игра зависла не грузит ничего, у кого так же?

[timber oar]

Ciao, qualcuno può aiutarmi con il gioco?

[slim rivet]

Game bugs.

The loading wheel appears after almost any action. It is impossible to fight. It is urgently necessary to fix the problem

🧐🧐🧐

[timber oar]

Hi, can anyone help me?
why the game hangs while loading the initial interface?

[timber oar]

Problem solved, thanks

[loud hound]

yes thats the problem

[odd bay]

How about the heroes who sometimes go back to our city in the middle of March? 😢

[broken hollow]

Oi

[quasi walrus]

@devout stratus can we have a help option in game where we can get more details about how to play and more details about gaming... For starters it will be very helpful

[pliant gale]

@broken hollow oooiiii

[unborn cedar]

Когда будут призы за флаг ?

[tepid light]

3. Impossible to kick any tribe-member when they are in Mayhem map.

[devout stratus]

Got it leme check with the team

[devout stratus]

Can you kindly share more ss?

[devout stratus]

good good

[devout stratus]

Hello there your tribe need to get the acess to those piers then you can march.

[devout stratus]

Hello there are you sure about that? And can you send a ticket to the customer service in game?

[devout stratus]

Can we see some screenshot?

[devout stratus]

Hello can we see some screenshot and can you kindly provide more info?

[rich steeple]

It was fixed yesterday. I don't know how but it was forced return.

[heavy field]

My game keeps crashing and freezing, others say the same, and for no apparent reason

[waxen trench]

There's a bug

The monster won't die

[gaunt umbra]

You sure the monster isn't stronger?

[devout stratus]

[devout stratus]

Can you kindly try to reinstall the game?

[heavy field]

I have done that several times

But I will do it again

[devout stratus]

Will let the team know.

[acoustic matrix]

People are not joining rallies.

[devout stratus]

Hello there can you provide more info?

[devout stratus]

↑

[acoustic matrix]

Hi

[tall wharf]

Where did Eric go from jungle shop was this a bug or he's gone now

[little rapids]

Have you tried->
check update in play store
clear cache /data
reinstall the game
If none of this worked,
Please use this form when reporting a bug in this channel(copy/paste the form):

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game versio

[rough heath]

Hi everyone, im from Server 63.

[little rapids]

wrong channel #☕general-chat

[raw kiln]

Yes what would you like ? It still says it’s kingdom chat.. but three other servers are in there lol.. it’s done it wrong

[devout stratus]

Can you kindly provide more ss?

[devout stratus]

thx

[raw kiln]

There is our kingdom chat, the people talking now, and there different servers

Rather than create a separate KvK chat it’s merged into one

[uneven cradle]

Hi

Am stock in capitule 27

cant recruit workers

[devout stratus]

hello mate can you kindly provide more onfo？

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

Just fill in this template

[devout stratus]

need your id

[raw kiln]

6758902

[raw kiln]

IGG 1600443501

[devout stratus]

One more thing mate, can you kindly provide a ss of this two player?

Just click the button here

[devout stratus]

#☕general-chat

[uneven cradle]

@devout stratus @devout stratus > IGG ID: 1713276139

Character ID: Bastards
Bug issue: I recruit workers but I'm still in chapter 27, only with fragments of workers, the account goes up, I'm still at 17/20 in 48 hours
Device model: Bluestack
Server: #143
Game version:
Screenshot:

[devout stratus]

Mate you need to hire workers of purple or orange quality.

[uneven cradle]

i do it

but dont work

[devout stratus]

These two color

[uneven cradle]

need recruit gold or purple?

[devout stratus]

right

[uneven cradle]

i dont beleive that i got only ten workes gold or purple

but i try

[devout stratus]

[uneven cradle]

oh yes i got 17 , tx

the quest is not explicity

[devout stratus]

Can you show me a full screenshot of that quest description?

[uneven cradle]

w8

my bad, doing doble click, the quest say qualifed workes

but in spanish

[devout stratus]

🫰

[uneven cradle]

qualified is not visible

tx a lot

[devout stratus]

[raw kiln]

I can’t find them now, it’s not the players that’s the issue it’s the kingdom chat function that’s the problem

[tight siren]

Anyone else not able to pass through piers?

[modern sparrow]

“Barbies Crush” 💀💀

[stray canopy]

Hello, I need to report an issue; myself and other tribe mates have been experiencing dodgy chat's; receiving messages from ourselves but when you expand the chat box the message is not there.. Also, there is no battle sounds, no footsteps of yelling and shouting like normal; these issues are being experienced by others as well, not just me, and it has only been this morning; Thanks..

[devout stratus]

thx

[marble cloud]

Please help. We have 2 people we cannot kick from the tribe now. It says in kingdom mayhem is the reason .. we need tribe space and 2 inactive people are stuck here 😭

[devout stratus]

Oh that means those player are in the kvk now, when they back to the normal server, you are able to kick them.

[devout stratus]

Hello mate, can you provide more info about the message missing issue?

[stray canopy]

it is like this.. Messages from us are being delivered to us; but when you open the chat box the message is gone; been delivered minutes ago..

[devout stratus]

How about some screenshot? Or screen recording?

[stray canopy]

Now I feel like an idiot.. It isn't happening anymore.. And my tribes people said they are not longer experiencing the bug. If I have wasted your time I apologise..

[modern sparrow]

Hi! I’ve been having issues with my game. It’s constantly freezing regardless of how much I upload, and in middle of battling I can’t move or do anything, like in law of jungle, fighting niflungs etc. Where can I get extra help?

[devout stratus]

It's ok.

[devout stratus]

Can I have your device model?

[marble cloud]

How can I send them back to the normal map? They will not go back on their own because they no longer play the game.

[devout stratus]

[modern sparrow]

iPhone

[devout stratus]

Devs will further optimize the game, hope this can solve your problem.

[modern sparrow]

Devs? What or who is that?

and sounds good: issue been going on for about a month now

[devout stratus]

Game developer

[little rapids]

dev=our team

Viking Rise Team

lol

[crude charm]

[modern sparrow]

Thanks!

[mild otter]

does anyone else get this message? & could someone help me figure it out

[cunning viper]

You have a limited amount of errands at once

That's why i usually keep completing commision till the message

[stray canopy]

Ok, so it has been doing the chat bug again, the message is from Alice but when you open the chat box can't see the message in any channel and so can't press translate..

There is no Alice in my tribe or on my friends list.. This is an example of the chat bug and it's not all the time..

[mild otter]

im currently not running any errands

& still gettin the message

which why im confused..

[stray canopy]

Ok, a better example of the bug..

It is giving me someone else's kingdom chat in my tribe chat and telling me that it is something I wrote when I did not..

Do you see what I mean by chat bug now?

[devout stratus]

Have you try to reload the game?

[opaque pasture]

According the map, there should be a city.
But when I zoom in, there is no city.
I assume this is a bug.

[raw kiln]

Not a bug.. he has been inactive

[forest field]

So the city will hide itself if the user is inactive?

Anyone else experienced this issue? I got a notification saying that my troops have returned to the city when I was not using the app. However, when I logged in to the app, my troops were still gathering resources outside the city. No march has returned.

I wonder why this happened?

[devout stratus]

Yes

[cloud elbow]

Hi
I have gameplay problems in screen loading screen showing and it takes very long time to load graphic I asked my internet provider so he's saying internet is working perfectly game server have problem.

[devout stratus]

Where are you from my friend?

[raw kiln]

You have a farming account, it will be those troops coming back 🙂

[forest field]

I have an account on another kingdom. So I get notified when the troops on that account return, even when I’m not on it? 😲

[raw kiln]

Yes it took me a while to figure it out as well lol

[minor field]

Hi, I encounter some issues in the game : I can't cross zone because I don't have acces to the pier. But the pier was from our tribe and other member don't have any problem by crossing it. Because of that the only way for me was to cross by teleport in my own territory. Does anyone has the same issue? how to resolve it?

[cloud elbow]

@devout stratus India

[devout stratus]

Can you provide more info? And more ss?

To prove you are from that tribe

[minor field]

Can that be a prove? 😂

[cloud elbow]

Gulawen what about my issue? Is Indian server working good or it's my internet problem?

[minor field]

Or maybe that

[narrow badge]

What do you suggest to do with rare hero shared if the hero is maxed out. I got a bunch of those and it doesn’t let me delete nor recycle?

[red urchin]

I'm sure Korea's game customer service center does not work. Please pass it on to the responsible team.

[unborn cedar]

Какие кристаллы донатные или красные ?

[dusk lagoon]

А тебе какие надо

[chrome torrent]

Hello all, why my game become so laggy after the new download of the game? Everytime I try to do interaction with something, its have delay.
And I thought its was my internet connection, but it wasn't because when I play other game it went smoothly. I even switch between using Wi-Fi or my own data but still it won't fixed it
Is it just me or anyone have the same problem?
And I hope people can help my situation

[unborn cedar]

Донатные бы кнч

[kindred tangle]

I've lost many rss and gems clicking quick use. Please could you check it out?

ID: 14568532

[chrome vigil]

No probs great game

Y

[kindred tangle]

I want to use quick click since i dont want to wait but please rreimburse me

For what i've lost using quick use

[untold talon]

ID : 1321987
I didn't get the rewards untill now and I got top 200

[gaunt umbra]

What was overall score....
I think to get rewards you needed a minimum of 8mil points or smtng....

[cunning viper]

8million

[gaunt umbra]

Yeah 😅

[heavy field]

I reported that I was having freezing and crash issues with this great game, got told to delete the game then reinstall it, I had already done that, but did do it again, I am still free#zing and crashing

[rancid slate]

This is happening to me too, pretty annoying

[glacial trout]

Good morning, doing Second phase of the mission to repair the fortress, it tells you to defeat 8 level 26 Nibelungs... But the system never reaches 8 /8... Is this a bug? Counts 1 .. 2 ...3 /8 and then resets... I've already killed 90 and yet I've never reached 8/8... Can anyone answer?

[chrome torrent]

Since when did you have this problem? Did you try anything to fixed this?

[quaint garnet]

Hii

[sudden tusk]

Game lagg

[undone prawn]

please what happen with you igg

my account lose

im spend money to much and now im losing my account so fck

[shut hatch]

Which part should I go to generate energy?

[jagged marten]

IGG ID: 1587094725
Character ID: 4864280
Bug issue: cant message people outside kvk map. part of our tribe is on kingdom 49, part is in kvk, and i cant reply to a person who's on kingdom 49 while i'm in kvk.
Device model: pc
Server: 49
Game version: 1.4.53
Screenshots:

[modern fiber]

gm please fix it my viking so laggy and crashing

[acoustic lava]

So I have been facing this bug: when killing beasts from forge I receive the mail that I have done all 5 of them before I actually have. So all the beasts I kill after that do not give any exp to my heroes and no rewards except those in the forge. How can I solve it?

[woven hazel]

last time i had lag in this game and CS said it was because of the network provider. now i cant connect to my account (stuck on server) but network is good for other apks (youtube,games,etc)

[spice ferry]

just now I want to play, but can't connect to the game stuck on the server

servers down

[brisk kestrel]

Piers can’t be used as territory connection on KvK map, like they do on regular map

[oblique bronze]

same

[modern jetty]

I seem to be able to access the server only via a wifi connection. Once I'm on the phone network it disconnects.

[barren ravine]

Can anyone login to the game?

Im stuck on the "connecting to server"

[half token]

I don't have recycling centre available, even i know there are some recycling items..

[devout stratus]

Hello there this is the design for now.

[devout stratus]

Can you try to send a ticket to the customer service?

[devout stratus]

[devout stratus]

Hello can you try to send a ticket via customer service in game?

[brisk kestrel]

Gulawen, may I ask if this is intended to be different than on regular map, or if it’s a flaw?

[devout stratus]

I have to check with the team.

[devout stratus]

Got it. leme check with the team

[gaunt umbra]

Wdym?
We used it as a connecting point in S9 👀

[devout stratus]

Still need those info here.
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[short cosmos]

Manage this game like pubg...no frame drop

[brisk kestrel]

Yea well it don’t work for us, does it!?🙄😆

[gaunt umbra]

Piers open?

[brisk kestrel]

We got the pier under control and I then removed the tower that was connnecting to our HQ territory, and then it greyed out

[gaunt umbra]

ohh

Yeah I think it was designed that way ...but let's wait for Gulaween's answer lol

[brisk kestrel]

But it works on regular map🫠 my guess is that it’s because it’s in a “lake” and that you cannot access it through other piers like usual?

[gaunt umbra]

hmm

[brisk kestrel]

Because we did this at our own map.. our connection in zone 3 was solely connected through a pier only , so that’s why we figured it would work here as well

[brisk kestrel]

@gaunt umbra it has to be because of that pier at killing field is somehow unique.. because this is our pier and we dont got anything connected to it

[gaunt umbra]

Yeah

[summer narwhal]

Hi there my name is Rocky

[brazen cave]

50% of 47.3 is not 36.8

[opaque storm]

What is possible ? ID: 2905315

[devout stratus]

You may reach the limit of that buff.

[devout stratus]

You need to wait them to refresh.

[little rapids]

https://tenor.com/view/the-office-observing-book-writing-notes-gif-5516755

[red urchin]

IGG ID: 5653090
Character ID:꼬부기 boogi
Bug issue: There was no reward when using VRTRIBECOMIC. Time: around 04:20 UTC on 07 Aug 23.
Device model: iphone12mini
Server:56
Game version:1.4.54
Screenshot:

[little rapids]

try to re-start the game

thanks,known bug

[formal rune]

Don't know if this goes here but I was trying relocat to my tribe but is saved that it is not my tribe.
Yes, I know it says to wait till the piers are open but I tried it the long way and said the same thing about the piers, and it won't let me go anywhere really.

[devout stratus]

Wait leme C

[minor field]

I was on PC, I just make an update to my game, the issues seems to be resolved @formal rune Maybe you should try to update your game too

[devout stratus]

okok

[tawny creek]

I never get the energy refunded; even though it's not me who canceled the rally.

[red urchin]

56 Server Tribe There are people who don't increase the number of event quest runs (including me). Please check

[devout stratus]

Got it. Known bug and will be fixed in next update.

[devout stratus]

Hello there can you provide more info?

[tawny creek]

Hi. Well, when I join a rally or try to attack a Niflung and then cancel it, I don't get the energy refunded, but my teammates do?

We tried to cancel and see if we both get the energy refunded, I didn't.

[devout stratus]

How much energy do you have for now?

[tawny creek]

7k

[devout stratus]

Hello there this is the design, when your energy is greater than or equal to 1000, they will not be refunded.

👀 But you have so much energy

7k

[tawny creek]

Oh is that sooo?

Okay my bad I'm sorry

Thank you tho!!

[modern sparrow]

se podria cortar madera en el primer al dea de los vikigo

[devout stratus]

It's ok

[dire whale]

Private messages get deleted sometimes when you send them as soon as you reopen a chat and sometimes when others send you a message and you open it you only see the last message out of the 5 more he/she sent as well as everything gets deleted from history. This sometimes happend right away or after 5 min ish (If you scroll up to load or restart game it will still not load)

[gaunt umbra]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:

Also this template 😅

[dire whale]

IGG ID: 4424599
Character ID: RetroField

Bug issue: Private messages get deleted sometimes when you send them as soon as you reopen a chat and sometimes when others send you a message and you open it you only see the last message out of the 5 more he/she sent as well as everything gets deleted from history. This sometimes happend right away or after 5 min ish (If you scroll up to load or restart game it will still not load) [This problem has has been around since server start]

Device model: IPhone 14 Pro max
Server: 45
Game version: 1.4.53

[wild zodiac]

Cannot collect the reward !! TF

[graceful saddle]

Don't know how to report this person, they've been spamming ads in K62 in Chinese but I don't see them in either chat

I cam only see them in the preview

[maiden shoal]

Hello, I've been in a clan for some days now- I've tried leaving and rejoining and I can't seem to get this quest icon to work. Anyone else run into this?

[pine cedar]

Hi 🙂 why during attack every attack is automatically canceled ?

I can't complete the task

[devout stratus]

Hello can you provide more info?

[devout stratus]

Have you tried to reloead the game?

[devout stratus]

Ask your tribe to build another tower.

[devout stratus]

And have you tried to reload the game?

[devout stratus]

Hello can you try to reload the game?

[graceful saddle]

I see it every now and then, it's not a big issue I just thought it was weird that I've never seen that name before in my kingdom but I saw the spam posting on the transparent chat (So I can't get their Chief ID or any good information). I'll let you know if I see it again.

[devout stratus]

Can you locate which chat is that?

[graceful saddle]

There's a globe icon next to the message, I'm assuming it was in Kingdom chat or some hidden message in kingdom, unless one of the many bots I've blocked changed their name

[devout stratus]

Got it

[devout stratus]

Can you provide your info?

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[devout stratus]

Hello can you provide more info?

[devout stratus]

Hello this is a known bug and will be fixed in next update.

[tacit notch]

Hello, it’s not a bug but i think it’s not normal. With the last evenement « Road to conquest » I didn't get the event rewards despite being ranked 39th in an event with 4 realms. Do you find this normal? They ask 1M point but only the top 20 had the milion. why be so stingy about rewards when we spend hours and hours playing and paying.

[maiden shoal]

@devout stratus thank you! We're on it!

[quasi wharf]

bug on entering giftcode while on kvk map. we tried to reload game to make it show in game mail.

[little rapids]

known bug #📰game-news

[left moon]

is there a bug with Pier lv 3 and 4? a lot of my members are complaining they don't have access back to the center after we've finished an EXP hunt in zone 2. We own all the piers except 1 set of lv 3 and 4.

[quasi wharf]

Tnx

[devout stratus]

Hello there can you provide more info?

[forest kite]

What’s up

[safe holly]

Hi

[austere crypt]

Hi!

[left moon]

What other info you do you need? I am unsure how I can describe the problem anymore specific. They struggle with pier access when our tribe have one or multiple lv3 and 4 piers.

restarting the app seems to be a temporarily fix

[left moon]

What does "👍" mean?

[devout stratus]

Leme check with the team

[little rapids]

means noted with thanks

[modern sparrow]

Hello there , we've got two buildings t7 but I didn't get any rewards from kingdom mayhem

[modern sparrow]

In arena one of my squad completely stopped participating and it made me lose a sure shot win game
@rose charm @sage plover

[maiden shoal]

I had our tribe build several new towers per your instruction @devout stratus, but I'm still unable to complete this task 😦

[modern sparrow]

IGG ID: 8959636
Character ID: OnePlus nord CE
Bug issue: In arena one of my squad completely stopped participating.
Device model: OnePlus nord ce
Server: 88
Game version: 1.4.49
Screenshot: https://cdn.discordapp.com/attachments/993380660725174303/1138774275868860416/Screenshot_2023-08-09-15-29-27-64_ead6180f4ade8ad62b45ed35ab439d42.jpg

[fossil socket]

Is this a bug?

Some shown have done 0 quest but have many points.

[gaunt umbra]

Yeah it is a bug...

Its getting patched in next update

[fathom prism]

죽음의 전장 4번 규칙에서, 몬스터를 잡으면 경험치를 준다고 적혀있는데 게를 아무리 잡아도 경험치가 오르지 않습니다. 🥲

[modern sparrow]

😵‍💫

[normal ridge]

He is saying in killing field description 4th, it says that you can get some of hero exp by killing crabs but currently killing crab doesn't give you any exp. therefore he thinks it is a bug

[devout stratus]

How about try one more time, build one more flag.

[devout stratus]

Leme check

🤔

[maiden shoal]

@devout stratus sure thing. We've got a few under construction right now, including one that I started. Hopefully that'll do the trick!

[devout stratus]

안녕하세요, 다른 스크린샷을 제공해 주실 수 있나요?

[thin musk]

🎶🎶

[gaunt dagger]

Ok I'll out It here also

Long fight

Blessed of fate skill

0 0 0

1 grunt vs full march

Blessed of fate activated

Explain this pls

Ur game is rigged

@limpid cosmos

I dknt want to tag all of u just explain how is That possible

Ive seen more of this where skills isn't activated

[devout stratus]

Pls don't ping the vr team. And leme check for you.

[gaunt dagger]

Sry but who can explain this if possible

It's been numerous times

Same guy fighting 2 different ppl

0 activations

[gaunt umbra]

Umm...
I kinda answered it in #🌋kvk-discussion 👀

[gaunt dagger]

Pls I explained u also what u said is wrong in many ways

@devout stratus is it possible to check on it is not normal.. I will put more ss if u need

[scarlet dragon]

Am a new user

Can u help me

[devout stratus]

Yes pls kindly provide more ss

[shrewd plover]

Oo

@lament scaffold Rise

[devout stratus]

Yes? How can we help you?

[scarlet dragon]

How to use hero skills

[devout stratus]

👀

[scarlet dragon]

Really

[devout stratus]

Hello there, known bug and will be fixed in next patch.

[devout stratus]

wdym by using hero skill

[maiden shoal]

@devout stratus are we not building the correct type of flag tower? The clan completed 2 yesterday but I still have the quest 😞

[loud hound]

press the sign and show what its written there

[red urchin]

People on the Kvk map are not deported.

No one who leaves the game or does not listen to the tribe is being deported.

In Kvk, you have to move more and more fluidly, which is a serious flaw.

Please fix it quickly.

[devout stratus]

Hello this is not the bug.

[gaunt umbra]

ummm...

[devout stratus]

🥺

You see it.

Don't tell anyone

[gaunt umbra]

lol

[loud hound]

its a bad feature so trolls can troll better 🥲

[maiden shoal]

@loud hound

[devout stratus]

😮

[maiden shoal]

It's been there since the beginning. I've tried leaving the clan and rejoining to no avail

[devout stratus]

Man I need your igg id.

🫰

The team will use the id to locate the bug.

[maiden shoal]

@devout stratus ok one second i need to look for it

[devout stratus]

[maiden shoal]

Id#15352548

Is that the one you're looking for?

[devout stratus]

I need two more thing

IGG ID and server number

[maiden shoal]

Ok hang on

[gaunt umbra]

IGG ID
is found in
Settings -> account -> left corner 👀

[devout stratus]

yes

[maiden shoal]

IGG ID: 1717790218

[devout stratus]

Server number?

[maiden shoal]

Where do I find the server number? Thank you for your patience

[devout stratus]

cLICK HERE

Which kingdom?

[maiden shoal]

0143

@devout stratus thank you for helping me, I'm going to give you guys a good review because the dev team has been really helpful 🙂

[devout stratus]

THX

[dusk ginkgo]

Hello I have a problem with my acc

Can I talk to someone in private

[languid scarab]

Merhaba

[dusk ginkgo]

Any staff online?

[open chasm]

IGG ID: 1501116248
Character ID: 344875
Bug issue: KvK map #10002; A player from Kingdom 8 was able to cross the pier from the Killing field, into the Kingdom 5 starting zone, attacked several of our players, including a K5 players city.

HOW IS THIS POSSIBLE???

We, Kingdom 5, have lost significant numbers of troops and resources because of this 'glitch' in the game.
Device model: Lenovo P12 Pro (tablet)
Server: 5 (Kingdom Mayhem map)
Game version: 1.4.54
Screenshot:

Yes, quite sure

[robust shuttle]

👀

[open chasm]

Full list of tribes with access to the pier, you can see that AXES DO NOT have access

[tough adder]

✌

[open chasm]

Any 1v1 PvP action is carried out in the killing field waters (neutral 'ground'), not on land

[merry halo]

Hi

[flint reef]

🟥hallo semua

[graceful cobalt]

Hello guyz

[summer tapir]

Bonjour

[astral owl]

Привет

[dusk ginkgo]

Não consigo entender não pedi reembolso nenhum o dinheiro foi tirado do banco como normal e recebi uma mensagem e um email a dizer que tinha que pagar 9,98€? E se pedi reembolso como explicam eu nao ter o dinheiro de volta?

Staff!

Estou preste a perder a conta por um erro que não consigo resolver preciso de ajuda urgente :/

I try to talk they just send me a email to pay and I’m waiting I can’t pay with any option there I’m block on PayPal and don’t know the rest option…

And they sent me a mail for all my acc lol if a lose I lose all even if there are acc that are f2p?

Finally made it 😄

Tks for the help and Srry for wasting time ahahaha

[devout stratus]

Just got the answer from the team, this bug will be fixed in next patch.

[maiden shoal]

@devout stratus Thanks again 🙂

[devout stratus]

Hello there can I have a ss of that player?

[hardy smelt]

so this is how you balance the game? useless equipment item xD

[little rapids]

move to #📝submit-suggestions or #☕general-chat

[abstract spear]

Legal or cheat

[devout stratus]

Thx Gonna report to the team

[soft jay]

Is this legal

Is this legal????

[ivory mango]

Hi there
Sai

[opaque storm]

Is an invade !!!! Omg

[sturdy gazelle]

Maybe start to ban WHO BUY resource and not the bot and it will be fixed,
so people who invest money in the account think 3 times before doing so

[fossil vault]

In this case, why not both? Can see the one who received and the whole tribe of bots who provided. A win win

Then match up all others who got ressi from those accounts and boom. Big ban wave

[sturdy gazelle]

ofc is better both

[inland dawn]

This has been going on for months

[fossil vault]

Yes, but logs are a key part of any game. A little glance would give everything the team everything needed to deal with. Even more so with the above post showing who it is and who is providing.

[grim turtle]

Both the sender and the receiver should be banned from the game...

What about the guys who work hard and farm or spend money by legal ways...

[full ember]

That's how most t7 players got ther xD

[fossil vault]

Nope, there are many that just mortgaged house a few times. 😉

[hardy smelt]

did the equipment have effect or not? or we are just wasting buying equipment chest hahaha

[devout stratus]

gonna report to the team