🎭bugs-discussion

[crimson monolith]

@little rapids, thank you very much! 🙂

[hazy void]

i can already do it but only for the first round. 2nd round the same bug is there again

[keen lance]

@rose charm i having bug cant done this mission

[keen lance]

sever 6, croxy foxy

[calm gate]

Yeah buggy those days... Chinese emperor using chat gtp those days I guess 🍿🔥

[slim garnet]

Hello helloo I new here from morrroco

[boreal dragon]

Hi I would like to report a player, his name is MVP THOR his Id is 3271053, you should check his account, how is it possible that the kingdom is 1 month old and he already has 50M power?

[calm gate]

If you snichin arround... do that, trought official support in game... no one cares enyway... burn him if you can 🔥🍿 Mastercard and visa do it instantly. PayPal or die 😉🤣

[boreal dragon]

i'm reporting him because first of all he's an enemy in the realm he's also destroying but then also if shoppa is too much power haha

[fierce quest]

Bug

My solo build progress is 24 (first screen)

Now look at leaderboard

It happens if click build too fast

[hazy void]

hi leader

[keen lance]

yes

[rose charm]

What is your chief id pls

[rose charm]

kindly use the following format:

IGG ID:
Character ID:
Device model:
Game version:

[hardy mesa]

Hi guys, perhaps you could advise me what to do....
Server 19, people use multiple accounts to farm, game allows 2 account's at the same kingdom right?! I have seen many players using other players( who quit playing)accounts to farm rss,so its cheating, talking about 3 to 5 accounts for each of those players

[red wyvern]

Viking reclamation is bugged, I try to click "go" on the summoned heroes but it will not spawn

Id: 2553715

[urban tulip]

Slt

[red wyvern]

ID: 2553715

[rocky spade]

Hello there. Could u help me clarify one issue? My clan doesn’t have Piers 1lvl. But can we attack 2nd lvl piers if we have access to sea and 2nd piers still not busy with someone?

Cuz currently we got an strange error in such scenario

cc: @little rapids

[devout stratus]

Hello there can you provide your character id? Teams need that to fix your problem.

[red wyvern]

Ive put it on edit thank you

[devout stratus]

oh I see

[devout stratus]

I will report to the team. Thx for your info.

[modern sparrow]

Hello, I have same issue as @red wyvern. Enemies from hero reclamation, after clicking “go”, don’t spawn. ID: 2474419

[blazing drift]

IGG ID: 1615035613
Character ID: Remurr
Device model: both LDPlayer9 on Win / Xiaomi Mi9T
Game version: 1.4.28

Hello!
After migration to new server (82->85) I have a bug - all building selection gets dropped after second or two automatically. Without any input from my side.
Step1: Click any building. It gets selected showing several buttons below (info, lvl up, some action)
Step2: Wait 1-2 seconds. Building gets deselected automatically.
Reproduced both on PC emulator and Android device
Could you take a look please?

[devout stratus]

Have you try reload the game？

[blazing drift]

Yep. And also as I said it reproduced both on my emulator and phone. So it is clearly a bug

[devout stratus]

OKOK Let me check with team.

[blazing drift]

I could record video if it helps

[devout stratus]

thx that's really help.

[blazing drift]

Let me double stress that this is not a PC/emulator problem. Same behavior on my phone

[fathom brook]

Hey it's not letting me enter

[devout stratus]

get it

[blazing drift]

Please ping me if you find any workaround for this. It doesn't prevent me from playing, but is pretty unconvenient

[molten salmon]

Anyone know why hero reclamation is not working

[fathom brook]

I play on Game loop that emulator is stable

[fast marsh]

Hi

[red wyvern]

Any updates from the viking reclamation bug?

[devout stratus]

ello this is a known bug, can you provide your character id?

[rocky spade]

Hello. Any feedback here?

[devout stratus]

Hello there，u need permission from the tribe that occupies this pier.

[devout stratus]

Hello we still need ur chief id.

[rocky spade]

@devout stratus not sure we understand both) Will try to rephrase:
Current state of the clan (tribe):

1. Haven't any piers
2. Have access to any piers
3. Able to move units closer to target Piers 2 lvl (no errors, permission granted)
4. When try to attack this Piers 2 lvl, I see that message as u able to see on screenshot.

Note: this piers 2 lvl haven't any owner.

[devout stratus]

I am also waiting for the answer from the team.

[rocky spade]

One more:
The same scenario for different clan which have any piers (1lvl), which territory not closer to the target, successful, I'm able to attack, no any message with the error like on screenshot

[devout stratus]

My friend, now I suggest you to submit a ticket to the customer service.

[red wyvern]

Hero reclamation event almost over and its still broken

[fervent fable]

It says we need 1500, but we have 13940...

[bright matrix]

those 1500 points, refers to 1500 points that you have to get to be able to claim the tribe rewards, so it is not some kind of bug or anything like that. To claim tribe rewards, you need to earn 1500 individual points

[fervent fable]

Then it's really confusing.

It looks like a bug because of the way it's designed

[bright matrix]

It's not a bug, just maybe the message isn't very clear, but it's not any kind of bug

[frail wave]

Hello, my territory is touching the beast's lair, why doesn't the lair area turn purple?

[gaunt umbra]

You need to capture by defeating the guardian beast buddy

[frail wave]

oh yes, thank you. no problem then be because it's not the flag touching the territory, but the fort?

[gaunt umbra]

There is nothing wrong
You have adjacent territory perfectly
Just capture the beast lair by defeating the guardian beast and you'll be good 🙂

[frail wave]

Thank you friend. Last question, for me to capture this sanctuary from below, does my flag have to pass through the water and touch it?

[gaunt umbra]

Building a flag here should help you be able to touch that territory~

[frail wave]

Thanks so much friend

[gaunt umbra]

https://cdn.discordapp.com/emojis/1105458949941100605.webp?size=48&name=coolfingerguns~1&quality=lossless

[frail wave]

Is this good?

[gaunt umbra]

Yup ..This will allow you to capture the altar/temple

Also next time use #☕general-chat when asking doubts :))
This is a bug report channel🐛

[high ingot]

Should be reported in game not here 😉

[drifting vine]

Done right now

[calm gate]

To hurt the bee 😂😂 is dangerous as well 😂 oh free speach is mighty. Love those snitches complaining about it. No one cares 🔥🍿

[drifting vine]

You think who buy in game is dickhead as who buy rss to a bot player?

I need a translate tho

I am not very good in English

[calm gate]

What's diference... if I invest in my account let see 1k dollars and want to sell it?? Or someone selling some stones to ya... why should game developer bother ... if whale can do it , f2p can as well...

[drifting vine]

This is cheating

[dreamy mesa]

Não

[drifting vine]

Lol a lot of players are buying resources to bot player

You are ruining the game

[calm gate]

And CC is not cheating.?... try to play chess game where I can buy 30 queen bees and you none... keep sniching around... its counted as negative caracter development points 🍿🔥🔥

[drifting vine]

I am a snich so

Ok lol

I spent money with shop in game

You guys spend money to bot accounts

And I am a snich

I follow rules; Am I wrong?

It is wrong following rules

[calm gate]

I would love to play it for free, but that's not posible... so it's game of cheats, trick and treats... casino royale... and when you enter casino no one is asking you where you got money from .. just play bank always wins

[drifting vine]

So I could download a mod APK then keep fire your village today tomorrow and you still think that’s not cheating?

Lolwut this isn’t respectful who buy in game shop

I am a snich but you haven’t respect and loyalty

Wtf how u use your brain

You ruining game tho

Go play FarmVille so

[calm gate]

Youp.. its happening already. And I have no problems with it... I dont do it nor I use cc... and with that no matter how good you play you always loose.... f2p server would be cool but no one is gona make one...

[drifting vine]

You talk like whose using cc or something else like that

[calm gate]

I have no respect for those who just spend...not because their spending... its completely irrelevant.. I respect good play whoever it might be playing it

[drifting vine]

I am going to stop answering you

You talk too much

Just live your life and do not judge others whose trying to follow rules

[calm gate]

That is wisest you can do indeed... have a good sunny day 😉🍿🔥

[drifting vine]

And try to workout . It seems you live in game tho

[calm gate]

Rules in online world haha try WeChat you might get bonus social points for snichin 🤣😎🔥

[drifting vine]

Lol probably you got a fat body and try to cheat cuz you can’t goal even into an online world. Cya.

[calm gate]

Yeah and you snich complaining around and talking with fat legendary 🍿🔥 see ya, good luck catching cheaters and ghosts 👻😉🔥🍿

[drifting vine]

Loool I haven’t catch anyone just a stupid whose talking to buy rss in kingdom chat wake up fatty

[calm gate]

Yeah if I write here that I am Chinese emperor owning this game, that I use WeChat for comunication with my dmb horses.. and that I have 3333 fake accounts arround producing gems like there is no tommorow, are you gona report me as well 🔥🍿 I guess I made my point .. have fun

[gaunt umbra]

@calm gate and @drifting vine Not the channel buddys

Either #☕general-chat or #👀off-topic

[calm gate]

Sorry . Indeed ..excuse for needing to babysit me again ... am out ..

[drifting vine]

You might do #snichy channel

[gaunt umbra]

Please move to #☕general-chat or #👀off-topic

[untold vine]

Just wondering if the online check system is bugged or not.
There's a top 10 tribe in our server with a unresponsive leader that hasn't spoken in 20 days but is noted as connected EVERY day for 2 mins at exactly 0:00 UTC.
They're completely stuck cause of that

And the fact it happens at the same time every day at reset seems odd to me

[rocky holly]

When do You guys fix lag game?????

😡😡😡😡

Hâd restart phone because got frozen screen during battele

[umbral reef]

Hi

[rocky holly]

Hi

Plecase fix the frozen screen during battele to happend

[high ingot]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[rocky holly]

How when i have to shut down me phone and open back????

I cant do prtscreen

I opend i said i dont need compesatione i want no frozen screen to happend in game

Frozen seee

Even If restarted

[high ingot]

Screenshot are not an obligation but we need all the rest so the team can investigate.

[gusty pike]

I need energy how to get that

[rocky holly]

ID: in game : 2100197 on k 23 kingdom

Problem lag on game frozen screen

@high ingot not all comme here for compesationes some do sau real prob and main îs to much lag on game mate.😉😌😎

[steep arrow]

Boa tarde, eu não estou conseguindo acessar a aba recuperação de heróis, ao clicar neles não trás resultados e estou perdendo de fazer o evento por conta disso.

ID: 3348708
Reino 0027

[high ingot]

Not sure i got the entire sentence but if you can't provide the info we can't help you :/

[reef canyon]

IGG ID: not sure what.this is
Character ID: 3589985
Bug issue: chapter mission isn't updating, I'm gaining more might but the number isn't changing on the chapter 30 mission to get 150000 might
Device model: Google pixel
Server: unsure where to find this info sorry
Game version: 1.4.28
Screenshot:

[unborn osprey]

@high ingot hey there, I am a leader for a tribe... and i appointed R4's as commanders and such.. but suddenly i saw that all my R4's don't have such roles, when i try to re-appoint it won't let me.. can u help?

[high ingot]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:
IGG ID:
Character ID:
Bug issue(the more info the better):
Device model:
Screenshot:

[steep arrow]

Good afternoon, I am not able to access the hero recovery tab, clicking on them does not bring results and I am missing the event because of this.

ID: 3348708
Kingdom 0027

[high ingot]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:
IGG ID:
Character ID:
Bug issue(the more info the better):
Device model:
Screenshot:

[steep arrow]

IGG ID: 1567530461
Character ID: WesleY
Bug issue(the more info the better): I am not able to participate in the "Hero Recovery" event, because I click on some options and the location of the troop to kill them does not appear
Device model: xiaomi poco x4 gt 256gb 12gb
Screenshot:

I look forward to participating in the event, help me solve it, my dears ❤️

[glad locust]

Mhhhh game

[devout stratus]

Hello there this is a known bug and will be fixed.

[devout stratus]

For this one I suggest you to submit a ticket to the customer service.

[devout stratus]

Hello my friend. Does the problem still there?

[winter halo]

Will this game have server migrations soon?

[gaunt umbra]

Eventually

But no updates for now~

[devout stratus]

Hello my friend , can you provide your chief id? So we can fix the problem that you are facing.

[steep arrow]

3348708 @devout stratus

[devout stratus]

Thx

[devout stratus]

Hello there can you provide your chief id? So we can fix the bug for you.

[devout stratus]

Hello, devs just told me that the bug that you faced before has been fixed. Can you try to log in to the game and see if the bug is fixed?

[little rapids]

https://tenor.com/view/zenrepublic-bug-vr-zenfighters-thomukas1-gif-25704478

me be like↑

[keen lance]

the event has ended

[echo canopy]

?

[little rapids]

hello how can we help you with?

[devout stratus]

Hello we still need your chief id, then we can fix the bug for your account.

[red wyvern]

nvm

It seems everyone has the hero reclamation bug

[little rapids]

kindly share us your chief ID if you not received the compensation

[modern sparrow]

There is a bug with tribe mobilisation. Can't redeem the 1500 reward

[haughty granite]

i met this same problem, you must have some decor building, put it back to building bag and then take it out will fix this issue

[reef canyon]

Okay thanks!

[red wyvern]

ID:2553715

[little rapids]

Noted, will forward your ID to the team cheers

[undone parrot]

Привет!

Igg 1605158476
Server: Kingdom 0072
Character ID: 7301136
Game version: 1.4.28

Incorrect translation into Russian of the remaining time of the call of the Valkyrie

Steps:

1. Launch game
2. Choose a section of your tribe
3. Select Valkyrie Challenge
   Expected Result : Призвать клона Валькирии
   Actual result: Призвать клона валькирии через ("Через", то есть после того как таймер будет равен 0, клон станет доступен для призыва.) Данный перевод вводит в заблуждение игроков. Клон доступен для призыва до окончания действия таймера.

[little rapids]

Noted, let me send out your feedback to the team cheers

[little rapids]

helllo the team appreciated your kind feedback, we will change the text into the right one in the future updates, cheers stay tuned for that

[undone parrot]

Это очень круто, когда вы прислушиваетесь к мнениям игроков!

[little rapids]

welcome more suggests and good ideas from your side:)

[hasty field]

IGG ID: 1493710674
Character ID: 2367491
Device model: Samsung Ultra 22
Bug Issue:
My tribe has claimed Level 3 Piers in an adjacent Level 2 Zone, however they are not registering as tribe territory and we are unable to build Tribe Flag Towers off of them. When Level 2 Piers were claimed, we were able to build Flag Towers from them immediately without the presence of an Auxiliary Fort. We have also claimed Lv 1 and Lv 2 piers in the inaccessible zone, thinking they may have been a requirement. Could you please advise if this is a glitch or if there is a requirement we are missing?

I have attached a map of the piers claimed as well as screenshots.

[devout stratus]

Check the DM that I send to you.

[hot ravine]

@little rapids hi how’s everything… Hero reclamation is not working… when u click on anyone it dont go anywhere

And yaah i need compensation

[hasty field]

@devout stratus Thank you for your help in understanding the issue! I appreciate your support.

[devout stratus]

NP dude

[little rapids]

hello there , have you ever given us your chief ID ever? just trying to double check

[hot ravine]

No i dont think so

[little rapids]

kindly provide us your chief ID now, and i will update your ID with the team ASAP

[hot ravine]

ID:3017929

[hot ravine]

Hyg, thx for the help

[devout stratus]

get it, i will go check with team.

[hot ravine]

Thx 🙏

Also i am stressed and feeling bad .. so i need compensation :p

[slow plover]

Any login isuue?

[devout stratus]

For now, I can give you my love.

[devout stratus]

Let me check.

[devout stratus]

No for me

[little rapids]

sure already upated your ID with the team, your patience is highly appreciated

[hot ravine]

Thanks

[little rapids]

https://tenor.com/view/skal-skol-cheers-caryanne-vikings-gif-21535357

[brisk kestrel]

Stage 19 in chronicles have a small text error, but might confuse some players.
It unlocks lvl5 niflungs, but in description it says lvl3.

[flint gazelle]

We are going see any official announcements regarding this? Or just "cracking down" like in Lords Mobile for years? @elfin relic

[subtle flower]

hi everyone

bug report🙂I can't enter the game

this is my ID.:/

need help this is the 2nd time it happens

[modern sparrow]

Hero reclamation bug - I tried to summon the target, but it didn't appear.

[opaque storm]

Moi aussi même incident

[devout stratus]

Hello can you provide your chief id？

[devout stratus]

Hello，do u still facing the Log in issue？

[devout stratus]

Let me check with team.

[opaque storm]

ID: 2905315 for me

[lean epoch]

My game suddenly shuts down next when the loading screen finishes the loading

And is on high performance (On emulator settings) setting with mobile model Samsung galaxy A80

IGG ID:5590014

[dawn solstice]

There is a bug in statistics

It needs to show 48 but shows only 46

[still gate]

Bug macam apa ini? Kalaupun dia pake antiscout atau buff scout seharusnya gak begini

[opaque storm]

Do you have News for this incident ?

[subtle flower]

yeah

redmi note 10A is my device

[gaunt umbra]

What seems to be the problem?

[fluid compass]

؟؟؟

[gaunt umbra]

Niflung Leader

It is a tribe activity
You need to rally Niflung leaders ..These Guys

[karmic osprey]

The hero reclamation event issue is still not fixed for me, and we only have 17 hours left until the event ends

[red wyvern]

Same 9hours left for the event no updates

Others have it working fine

[steep arrow]

Good morning, the first three troops worked, I passed the phase and the problem returned, could you help me? please!

the three troops were there normally, however, I defeated them and again it happened to look for the troops and not find them

[hot ravine]

Hi i still face the same issue

Hero reclamation is not working correctly it stopped again at this level.. and it dont give me any hero exp.

[subtle flower]

can I get any help?

[lethal tulip]

Hy

[tardy leaf]

hello,
just a little translation issue, nothing more (i'm on english language)

[tiny comet]

Hello . ID 2886969. Hero reclamation bug - I tried to summon the target, but it didn't appear.

[karmic osprey]

Same for many of us

[modern sparrow]

hello i think thsi is a bug

they have more then 30k both but when i put them together troops capacity remain the same...and i exp heroes for nothing

how its this possible

[modern sparrow]

IGG ID: 1493239005

[woven dagger]

March capacity is for the squad total, not each leader apparently

[devout stratus]

Got it.

[devout stratus]

Hello my friend, but the one that I need is Chief id.

[devout stratus]

Let me check with the team.

[devout stratus]

Got it.

[devout stratus]

Yes, so do u still facing the issue?

[devout stratus]

Hello there, this is not a bug, but the wrong description, cause these two number have two different meaning.

[ivory garnet]

is the smithy bugged for anyone else i cant choose what i want to fight

[devout stratus]

Hello, do you still facing the shut down issue?

[devout stratus]

Can you kindly provide more info?

[ivory garnet]

i cant click any of the beasts to fight its just going to the next one i can choose the one i want to fight

can't

[devout stratus]

Got it.

[devout stratus]

Can you kindly provide a recording to show us the problem?

[ivory garnet]

i dont know how to record

i can jump into a chat and show you my screen?

[devout stratus]

Hello, which language did you choose for your gameplay.

[devout stratus]

No need for now. Let me check with the team.

[ivory garnet]

k

[devout stratus]

Hello just checked with the team. This is not the bug, the troop capacity is determined by both the hero level and the scientific research level, and the scientific research factor will only be calculated once when you use two heroes.

[devout stratus]

Just to make sure I understand your issue. For now you can't choose to fight the beasts that you want right? It just automatically choose for you.

For example you can't choose this one that I selected?

[ivory garnet]

yes exactly it just went in a row and i had to waste turns on 1 star when i wanted to fight the 2 stars

[devout stratus]

Hello can you try to do a recording for me? hahaha

It sounds so strange, cause I just try on mine.

[devout stratus]

Do you play on emulator or the mobile device.

[little rapids]

sup you there? did receive your compensation?

just trying to check up with you

[ivory garnet]

i was just letting you know what was happening im getting off now. and no i play on pc

[devout stratus]

okok, when ur free, just let me know. You can stream for me.

[tardy leaf]

english

[devout stratus]

Got it, alrdy report to the team.

[tardy leaf]

good 🙂 thank you

[rocky holly]

Good morning got problem rewards from triatlon Haven been send yet sgain

[devout stratus]

Hello there, can you kindly share a screenshot of it?

[rocky holly]

All infons needed are in screen shot hope this time get The rewards properly

Finished The event in less then 3 hours and rewards not send

@devout stratus anythink else needed?? I mean acc and IGG îs in screen shot also

[devout stratus]

Hello my friend, rewards will be send out when event over.

[rocky holly]

Ok

@devout stratus who îs responsabile with suggestione chanel???? Because i made some and havent been send on vote

[devout stratus]

Let me check with team.

[devout stratus]

Devs collect suggestion everyday

[devout stratus]

Hello my friend, I just checked the submit-suggestions channel, you used the wrong format. That's why your suggestion havent been send on vote. You need to add ".suggest" command before your suggestions.

[frail wave]

What is the tribal fort used for?

[little rapids]

hope it helps

[devout stratus]

But next time do ask in this channel #☕general-chat , here is the place for you to ask about bug.

[devout stratus]

Hello there can you provide more detail?

[tiny comet]

Hey i am still facing the issue

[devout stratus]

Alrdy reported to the team. They gonna fix for you and send you the compensation. Sorry for the inconvenience caused to you

[cinder vortex]

I hope you understood my concern

This event is over anyways I want to know why this happened and was it broken

[rocky holly]

@devout stratus how to do IT ca-n You explain i didnt understand wat i did wrong

[cinder vortex]

You see I have 40logs

So when I click on recruit tribe it gave no reward and stuck in tribe chat

Are you a GM?

[devout stratus]

yeah cause you doesn't match the need. You still need to unlock warship level 2.

[cinder vortex]

How to unlock it

I have 40logs which couldn't be submitted

[rocky holly]

With suggestione

[devout stratus]

When you post in submit-suggestion, you need to add". suggest" command. Just like this one.

Then your suggestion can be record by the bot.

[tiny comet]

Ok thks 😉

[devout stratus]

And this is the requirement that your tribe need to fit.

[devout stratus]

NP

[devout stratus]

Cause you and your tribe both need to fit the requirement, recruit tribes just going to send out the recruit info to your tribe member. Do you get that?

[modern sparrow]

سلام

[cinder vortex]

What after that

I have 50 active players

Nobody got it through

Why?

I see so everyone must be on same page on warship leve

Level?

[devout stratus]

Yeah you guys are on the same page of warship level.

When you guys match this tribe requirement, you gonna go through level 1.

[devout stratus]

#☕general-chat

[cinder vortex]

Alright amigo

See u later

[lethal tulip]

1st code - VRKINGDOM
2nd code - VR777
3rd code - VRFOLLOWERS0414

[devout stratus]

NP feel free to ask.

[devout stratus]

You should add: VRKINGDOM50

[lethal tulip]

Tq

[rocky holly]

@devout stratus

And now???

[devout stratus]

No my friend I mean you should post your suggestion at #📝submit-suggestions this channel, and you need to add". suggest" command before your suggestion just like this one.

[rocky holly]

Benny there trying again😂😂😂

[devout stratus]

After this your suggestion can be collected by bot and post in suggestion channel for vote.

[rocky holly]

Been

I poster there but never up to vote havent seen it

Ok ty i understand now

[devout stratus]

Yeah you just need to add the command ". suggest".🫰

[modern sparrow]

@devout stratus ID: 262403

[devout stratus]

Got it.

[lethal tulip]

Please send more valid code

Valid - VR777 VRKINGDOM MAVELY

[devout stratus]

#📝submit-suggestions 👍

[lethal tulip]

Please tell me new code

[devout stratus]

Hello my friend, stay tuned in the channel for more events and new codes

[lethal tulip]

In above VRKINGDOM50

Sry my mistake

[undone parrot]

Привет!

Igg 1605158476
Server: Kingdom 0072
Character ID: 7301136
Game version: 1.4.28

Error when receiving a chest in the event "Mobilization of tribes"Valkyrie

Steps:

1. Launch game
2. Select Event Center
3. Select tribal mobilization in the list of events
4. Press the button "Rating of tribes"
5. Click on the chest in the upper left corner

Expected Result : Enough points to get. reward chest received
Actual result: Reward error. Points are not enough. a hint "Earn a score of 1500" was released, see screenshot

[hot ravine]

Hi ….I still have the same issue

[devout stratus]

This is the reward that your tribe have achieve, but you need to fit personal lowest fit of 1500 scores.

[devout stratus]

Alrdy reported to the team. They gonna fix for you and send you the compensation. Sorry for the inconvenience caused to you

[hot ravine]

Thanks @devout stratus

[devout stratus]

NP my friend

[undone parrot]

My apologies. Read the conditions after the defect was created.

[devout stratus]

NP

[opaque storm]

Hello , do you have a news for Heroes event bug plz ?

[modern sparrow]

freeze

[subtle flower]

not anymore thank you:) hope It won't happen again.

[dawn solstice]

I guess I have figured it out, when some of rewards are claimed, it automatically closes the pool 🙂

[valid ruin]

[rapid narwhal]

Hello I need to report a bug. Kingdom: 24 X: 1306 Y: 1003 Inspiration Altar. The timer keeps resetting and won’t open to allow us to take it. It’s done this twice now.

[red wyvern]

Troop deception item doesn't work

I let a friend scout me and it doesn't double it

[kindred gust]

Hello, very important bug here y'all need to fix

The inspiration altar keeps restarting it's shield

We've been trying to take it for a while but when the time ends it restarts.

[devout stratus]

OK

[devout stratus]

Just ping me when you facing that issue, but remember to do a screenshot.

[devout stratus]

Hello there, does this sounds like the same bug to you?

[devout stratus]

Can you kindly provide more info about it?

[kindred gust]

Yep

[devout stratus]

Hello my friend, if you alrdy give us the id, the teams will fix for you and send you the compensation. Sorry for the inconvenience caused to you

[devout stratus]

OKOK let me check with teams.

[kindred gust]

Alright thx

[devout stratus]

One more thing can you provide more info about it?

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:
Can you fill the template above?

[devout stratus]

And we need yours too.

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:
Can you fill the template above?

[kindred gust]

Where do I send it

[devout stratus]

Hello did you try reload the game? Does the problem still there?

[devout stratus]

Just type here

[gusty pike]

How do I get recovery energy

[kindred gust]

Alright

[modern sparrow]

i needed to restart the game...and now its good...

[rapid narwhal]

Will do

[devout stratus]

Do you mean the energy that you used to attack nifling leaders?

[gusty pike]

Yes

[opaque storm]

ID: 2905315

[devout stratus]

Alright. Just ping me if you facing that issue again.

[gusty pike]

@devout stratus yes

[devout stratus]

Ok let me reported to the team.

[opaque storm]

Tkx , it’s important for next Triathlon event (Heroes card step 3,win with this évent)

[kindred gust]

Hey @devout stratus

Device model as in what?

Like the long code thing?

[devout stratus]

You can click on the avatar and the you should find there is a little plus button under your chief id. You click on it and you can use the recovery potion.

[shy oriole]

Нужен Русский канал

[rapid narwhal]

IGG ID: 1551456689
Character ID: 2224938
Bug Issue: Inspiration Altar Timer keeps resetting without the altar opening K:24 x: 1305 y: 1005
Device Model: Mobile IPhone
Server: 24
Game Version: 1.4.29

[devout stratus]

And I just want to make sure is it first time occupation?

[gusty pike]

@devout stratus yes I no but how do I fix ekstra

[rapid narwhal]

Yes

The timer will count down but then it will reset and the shield will still be up so no one can attack it or anything

[gaunt umbra]

No...is it first time occupation for the server ...Not tribe?

Coz Im sure it opens at Chronicle 6 or 7

[rapid narwhal]

I believe so

[gaunt umbra]

And after that it is open for contest every 3 days

It will auto shield itself in the safe period 👀

This part👀

[rapid narwhal]

Well see we can’t even contest it though because the shield doesn’t lift the timer just keeps resetting itself

[gaunt umbra]

Umm....Yeah I dont seem to understand How it would reset timer....

[devout stratus]

Thx void, I gonna check with team.

[devout stratus]

I will let you know once the team answer me.

Thx for your patience.

[rapid narwhal]

Ok thank you for your help

I really appreciate it. It’s done this like 2 times where the tribe will plan a rally for as soon as the shield lifts and people can contest it. But then at some point the timer resets itself back to 2 days and the shield will still be up

[devout stratus]

😟

[void jetty]

Hii there

[devout stratus]

Hello can I help you

[void jetty]

I wanna to level up

And i am not able to beat such tribes

As well

[devout stratus]

Chat in here #☕general-chat and learn from here #1061904393814949928

[keen hornet]

In warship construction event, in task tribe donations, the counter is stuck at a point (33/40) and is not updating even if I donate tribe tech. Is this a known issue?

[buoyant surge]

I reported an issue with heroes reclamation event but no answer yet. Soon the event is over. Any update on what is wrong? Saw many others having same issue 😕

[high ingot]

If your game is in English I suggest using the live chat for quicker fix

[buoyant surge]

@high ingot thanks!

[hot ravine]

I still have the same bug in Hero reclamation guys

I need compensation seriously

[hot ravine]

Heey,,, i got another bug… i just killed my level 4 beast and i didnt get any hero exp.

[quasi wharf]

also noticed that as well it does not move up limits construction and nothing else. ibhave 50 items for warship unused lulz.

now warship event is gone wirhout finishing it lulz.

[hot ravine]

Not even the other loot of the equipments materials :S

@devout stratus

[devout stratus]

Let me check with the team.

[hot ravine]

And i still have the problem of the hero reclamation issue btw

[devout stratus]

Hello there did you provide us your chief id? Just wanna make sure.

[devout stratus]

Hello, my friend, I just checked with the team, please check your mailbox. Cause the team already send you the compensation.

[devout stratus]

The open battle time of the altar is only 12 hours. If the time is up before the player finishes fighting, he will enter the protection.

And when is in the battle time, here will be a red timer count down.

[devout stratus]

Can you kindly share a recording of the issue that you are facing?

[devout stratus]

The open battle time of the altar is only 12 hours. If the time is up before the player finishes fighting, he will enter the protection.
And when is in the battle time, here will be a red timer count down.

[little rapids]

hi there it will get fixed after the next update stay tuned for that

and don't forget to claim your compensation in the mail cheeeeers

[devout stratus]

Have you killed 5 beasts today and got 5 rewards, because each player can only get 5 beast hunting rewards per day.

[hot ravine]

I got my reward for 4, but not the fifth, which was level 4, the highest one

[hot ravine]

Will let u know when I will receive it ofc

[devout stratus]

Have you ever sent two teams to kill one beast?

[hot ravine]

Yah sometimes

But none of them got the rewards

[devout stratus]

One team count for one time.

Only 5 time each day.

[hot ravine]

None of them took it

[devout stratus]

Can you kindly check your mailbox, there should be a mail told you that you have reached the limitation of reward for killing the beast.

[devout stratus]

↑

[hot ravine]

Yaah i got the mail but will show u the report in min

[devout stratus]

What I want to say here is that you can only send troops to hunt beast 5 times a day and get rewards, and the part that exceeds 5 times will not give you any rewards.

For example, if you sent two troops to hunt a beast, then you will get two rewards this time, but today you only have 3 rewards left.

[solar summit]

Hello, I have a problem in the game with an event, the event claims heroes. What happens to me is that when I give the event to go look for the Heroes, only the screen stays in the city and does not look for any hero to kill

Does anyone have any ideas?

[devout stratus]

Do you mean the heroes reclamation event?

[solar summit]

Yees

[devout stratus]

This is a known bug, and can you kindly share your chief id?

The teams will fix for you and send you the compensation. Sorry for the inconvenience caused to you

[solar summit]

Wait

te mando mi id al privado

sorry

I send my id to the MD=

[devout stratus]

Hello my friends just checked with the team, and they alrdy send you the compensation.

[devout stratus]

Can you send here again, so I can check with team, whether you are recorded.

[solar summit]

Nick : Revenett id: 5690832

is that?

[devout stratus]

Nah, your id was not on the list, let me record for you.

[solar summit]

what? ok

[devout stratus]

The teams will fix for you and send you the compensation. Sorry for the inconvenience caused to you

[solar summit]

I dont understand much but Ive been with this bug for almost 2 days

[solar summit]

ok thanks if you can let me know

[wispy rose]

I'm having the same issue with the hero reclamation event
Id 1034678

Will it be fixed before the event ends?

[devout stratus]

hi there it will get fixed after the next update stay tuned for that
and don't forget to claim your compensation in the mail cheeeeers

[wispy rose]

Was it sent now or will it be after the event? I don't have any new mail

[devout stratus]

They will send to you later.

[wispy rose]

OK. Thanks

[wispy rose]

For completeness:

IGG ID: 1034678
Character ID: Eschyr
Bug issue: Go button for Hero Reclamation event does not spawn troops to fight.
Device model: Samsung Galaxy S20
Server: Kingdom 10
Game version: 1.4.29

[devout stratus]

🫰

[river sapphire]

Game not open

[brisk flame]

No response after I click 'go'. Can't do the event. Please solve it for me. Thank you

Id: 3059178

[covert quiver]

Reporting a bug

[gaunt umbra]

@little rapids ....

[devout stratus]

Got it. Just reported to the team.

The teams will fix for you and send you the compensation. Sorry for the inconvenience caused to you

[covert quiver]

I lost the buff. 😦

[devout stratus]

Hello there does the issue still there?'

[river sapphire]

I have to use VPN to open the game

[devout stratus]

Where are you from my friend?

[river sapphire]

Egypt

[devout stratus]

Can you share a recording of it?

[river sapphire]

Ok

[devout stratus]

nonono not for you

[river sapphire]

Ok

[devout stratus]

You don't need to record

[river sapphire]

Thanks buddy

[devout stratus]

let me check with the team

[river sapphire]

I appreciate it.

[little rapids]

roger that

[little rapids]

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[devout stratus]

My friend can you try to reinstall the latest version?

[river sapphire]

The problem is still

[devout stratus]

Hello buddy can you kindly keep using vpn to play the game? Cause you are far from the server.

[river sapphire]

Alright i will

[devout stratus]

thx

[river sapphire]

This is the first time this happens

I don't know way

But i will

[river sapphire]

Thank you for your time.

[devout stratus]

NP dude feel free to ask

[river sapphire]

[tiny comet]

Hello . ID 2886969. Hero reclamation bug - I tried to summon the target, but it didn't appear. It works for the 3 first heroes but after that same bug

[devout stratus]

Got it. The teams will fix for you and send you the compensation. Sorry for the inconvenience caused to you

[devout stratus]

Wait dyde I think you submit you chief id before right?

[tiny comet]

Yes

[devout stratus]

This is your second time submit.

Let me check with the team.

[tiny comet]

That works today for the forst 3 heroes

But after that same issue with an error message but the message appear only 1 time : error 5xxx

[devout stratus]

it will get fixed after the next update stay tuned for that

and don't forget to claim your compensation in the mail cheeeeers

[tiny comet]

Ok thank you

[devout stratus]

U r welcome.

[modern sparrow]

ITS HAPPENING AGAIN
ID: 262403

[limpid cosmos]

Got it, I have recorded and forwarded to our team for further checking.

[neat lantern]

I am not sure if this is the right channel but i hope you are aware that there are bot accounts collecting resources. I hope those accounts will be banned asap. Thank you.

[devout stratus]

Hello there, can you provide more information.

[neat lantern]

Kingdom 71. Coordinates are shown on the screenshot.

If you check these accounts closely you will notice that those accounts are bots most probably

[devout stratus]

Got it.

[lean epoch]

Yes

[devout stratus]

Can you fill in this template?

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[lean epoch]

IGG ID: 5590014
Character ID:Little Dark
Bug issue:My game suddenly shuts down next when the loading screen finishes the loading
Device model: Samsung Galaxy A80
Server:
Game version:
Screenshot:

[devout stratus]

Got it

[rocky holly]

@devout stratus any gift codes???

[devout stratus]

Bro, check #🎁codes

[rocky holly]

I lookedvsaw and aren't anylonger

The codes vanish

[devout stratus]

🤷‍♂️ Can do nothing about codes.

[rocky holly]

Ok but You aren't alow to give them

[calm gate]

Most probably?? 🍿😂 how do you know or you just asumme bcs chinese letters on them 🍿😂

[neat lantern]

1. we attacked them and they had all same shielding pattern. 2) they keep sending to gathering to same tile from multiple accounts. normal human will see the arrows and wont send. and they keep repeating this. they also dont stay too long on the tile its just going back and fort

[devout stratus]

🤔

[slim portal]

When do the level 1 indestructible towers unlock for kingdoms that were already past the towers chronicle when they were added to the game? Cause kingdom 37 level 2 indestructible towers are being unlocked in several hours but the level 1 towers are still locked with no timer shown.

[drifting salmon]

I wanna know too!! I'm also server 37. Our tribe member contacted support regarding that but he received an answer that they see no problem whatsoever

[ionic brook]

@devout stratus check this out.. level 2 indestructible towers open in SERVER 37 in 10 hours.. yet NOBODY in the server can occupy a level 1 indestructible tower because once they become defeated, their shield goes back up. Take notice to the 0% defender morale as well as the comparison of 1 saying not open with no timer and 2 having 9 hours left on the timer:

[west token]

There is something I have noticed that, when it rains in game, every 5~10 minutes my background in the game flashes for some reason, doesn't happen when not raining

Also, noticed that randomly when I zoom out or in, the camera flys north every time I try to zoom and I can't stop it unless I restart the game

[torpid shuttle]

Такая же проблема.
ID 727947

[elder socket]

Hi I'm having trouble playing hero reclaim event everytime I click on the hero to fight it just closes down that page and nothing happens. Game I'd 574140

[brisk flame]

1st stage clear. 2nd stage the same bug happened

[elder socket]

Yeah I cant even do first stage

[hot ravine]

I still have the same btw .. and yes I received the compensation for only one 1 time and then it happens again

[solar summit]

x2

[sick canyon]

No response after I click 'Los/go'. Can't do the event. K34 ID 3166926

[merry prairie]

This bug prevents me from seeing any details at the city it starts when I open the game the it opens normally but the trees, boats, and the details on the walls of the city does not appear unless I over zoom...

[soft robin]

Same problem. They appeared for me after 12 hours.

My ID isn’t even showing either.
Edit: ID is back.

[gusty pike]

#Grogu

[gilded tapir]

Hero reclamation event still broken and not working. My mate matrose demands justice for sven borgson.

[devout stratus]

Hello there can you provide us your chief id?

[devout stratus]

Let me check with the team.

[devout stratus]

Hello my friend, can you kindly try reinstall the game.

[devout stratus]

Alrdy reported to the team.

[devout stratus]

Hello there can you kindly try to reinstall the game.

[devout stratus]

it will get fixed after the next update stay tuned for that
and don't forget to claim your compensation in the mail cheeeeers

[devout stratus]

it will get fixed after the next update stay tuned for that

[devout stratus]

Hello let me check with the team.

[devout stratus]

Thx for your information, alrdy located the bug, and it will be fixed soon.🫰

[devout stratus]

Thx for your information, alrdy located the bug, and it will be fixed soon.🫰

[devout stratus]

Thx for your information, alrdy located the bug, and it will be fixed soon.🫰

[ionic brook]

@devout stratus thank you 🙂

[devout stratus]

[gilded tapir]

ID:3178243

Thank you

[little rapids]

hi there our team has already fixed the issue, kindly check the indestructible towers, thanks for your kind report

[little rapids]

fixed already cheers

[strange pecan]

How to gain Ragnar hero

[little rapids]

resolved kinldy check in our game

[little rapids]

#☕general-chat move to the right channel thanks

[devout stratus]

Got it.

[ionic brook]

@little rapids thank you 😀 you guys are the best 👌

[little rapids]

https://tenor.com/view/the-honor-was-all-ours-zayto-red-dino-fury-ranger-power-rangers-dino-fury-our-pleasure-gif-21226508

[lean epoch]

IGG ID: 5590014
Character ID:Little Dark
Bug issue:My game suddenly shuts down next when the loading screen finishes the loading
Device model: Samsung Galaxy A80
Server:
Game version:
Screenshot:

[devout stratus]

Hello my friend, the team is trying to figure out the reason of "suddenly shuts down" for you.

[devout stratus]

I have a question, why the video you shared with us was recorded on blue stacks? But you put Samsung Galaxy A80 at device model.👀

[lean epoch]

There is a model setting and the BlueStacks is running on that model

[devout stratus]

Oh i get it.

[lean epoch]

I shared the video to see Indepth cause and issue what I actually meant

[devout stratus]

So we will consider your device model as bluestacks.

[lean epoch]

Consider Bluestacks instead

[devout stratus]

Alright👍

Alrdy reported to the team.

[lean epoch]

Yes because the model is for feature in emulator like fonts and display, the actual operator is emulator

[devout stratus]

Yeah we get it. Thx for your info.

[lean epoch]

Welcome

Inform me when they solve the problem and then I will try to run the game

[devout stratus]

👌 will do.

[merry prairie]

I tried 4 times but it doesn't work.

[devout stratus]

Let me check with the team.

[merry prairie]

Thank you so much.

[devout stratus]

npnp

[devout stratus]

One more thing my friend, can you fill in this template?

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

👍

[merry prairie]

Sure

IGG ID: 1609373823
Character ID: 7870621
Bug issue: the details at the city territory like the forest parts of the city walls the boats at the harbour does not appear unless I do over zoom.
Device model: Samsung galaxy M11
Server: 0077
Game version: 1.4.29
Screenshot:

@devout stratus

[devout stratus]

Thx

[little rapids]

hello there can you check your graphics setting for us?

[devout stratus]

Try this

[devout stratus]

And for frame you can choose medium.

[merry prairie]

It works with the wall and the harbour but not the forest

[gaunt umbra]

Restarting the game fixes it

[merry prairie]

Yes it works but super lagging, thank you

[reef jolt]

hey i cant do anything my game has an high ping and i dont have any internet problems

i played the first 2 days wihout any issue

but now i cant even touch the screen its lagging because of the ping

IGG ID: 1621790488
Character ID: 8844941
Bug issue: Ping
Device model: asus rog phone 7 ultimate
Server: 87
Game version: 1.4.29

[cloud belfry]

Возрождение героя не работает. После нажатия ВПЕРЕД ничего не происходит!

Баг : возрождение героев , не входит в бой

[gaunt umbra]

Itz a known bug~
Please let us know your Chief ID :))

@devout stratus Itz a report on hero reclamation bug

[cloud belfry]

IGG ID: 3161399

[gaunt umbra]

Cool~
Just wait and a mod will show up :))

[cloud belfry]

Спасибо, надеюсь на скорейшее исправление ошибки. Удачи разработчикам - игра хороша

[raw vault]

You ain't a mod? 🙃😏

[gaunt umbra]

I dont do Dev reports 🤷‍♂️

[raw vault]

Ohh

Better of sending him to CS

Cause that's what I got told by Holland every time

@gaunt umbra

[gaunt umbra]

Well Gulawen and Dabobby were asking for chief ID for people with the bug so i gave the same answer lol

[raw vault]

Lol

He told me that they can't do more than just reporting to the other team

So they better off going directly to CS

[devout stratus]

okok Will update to the team.

[devout stratus]

Yeah we are collecting chief id and update to team per day.

[raw vault]

You and boby?

[devout stratus]

yeah we two

[raw vault]

Alright

[devout stratus]

Hello where are you from？

[raw vault]

Lool

[devout stratus]

Can try on the emulator.

[gaunt umbra]

https://cdn.discordapp.com/emojis/1105899274908209203.webp?size=48&name=susjuice&quality=lossless

[merry prairie]

I know😃

[gaunt umbra]

Quick doubt...are u on like a newer server..Like in the 89 =90's?

[merry prairie]

No I have good friends at this one

People are nice in this game

[gaunt umbra]

No what server are you in lol?

[merry prairie]

0077

[gaunt umbra]

Well idk then....lag spikes are common on like newly released servers due to influx of people so i thought that might be a cause~

[merry prairie]

It says low graphics is recommended for my device

[devout stratus]

yeah.....

[devout stratus]

I think you can try on lower frame rate and higher graphic quality.

Is that help？

[orchid mango]

Hey guysss

[merry prairie]

I tried but after 5 minutes it switch the graphics to low automatically

[orchid mango]

Can someone help me? :p

[devout stratus]

Yes

[orchid mango]

My tribe is having trouble taking a shrine level 2 hahaha

😋

I was wondering if someone can give me a recommendation on what are the requirements to take it

[devout stratus]

You can try to play on emulator. Should provide better experience.

[merry prairie]

I will thank you, do you suggest one?

[devout stratus]

I am using bluestacks.

[merry prairie]

I am using phone

[devout stratus]

give it a try.

[merry prairie]

My 2000 dollar gaming PC burned while playing modern warfare2...

[raw vault]

Try asking for a whale to rally it and keep the rally full always

Also kill the defenders before hitting the altar

[orchid mango]

Okay so what is a whale? And two I have killed all the defenders, we had a rally of 860K with mostly T3 and T4 troops but it was failed

But when those defenders appear to heal the shrine it was crazy lol

[raw vault]

A whale is a player in top power on your server

[raw vault]

Yeah, you need to hit them to stop them

You need a rally of 2m troops

A max battle hall

[gaunt umbra]

@orchid mango Okay so here's what ya gotta do~

1. Have your tribe's biggest rally on the shrine
2. All secondary marches on standby near shrine
3. Have all secondary marches intercept the healers
4. Have players teleport nearby shrine if itz too hard so they can go back and heal faster if they need to mid-fights~

[orchid mango]

Well damn hahaha I did not know it would take that much. Thanks I’ll take it into consideration

[gaunt umbra]

@orchid mango next time use #☕general-chat :))
This is the bug channel~

[orchid mango]

The healers are so strong sadly my second group of troops die in like 1 minute

Oh sorry 😦

[gaunt umbra]

You need a strong player's secondary march to buddy~
Additionaly u could ask for other tribes help too👀

[orchid mango]

Yes I will try this thanks and sorry for the wrong channel hehe

[gaunt umbra]

Issokay I can see ur new here so no worries :))

[reef jolt]

Germany

[mild spire]

Hi

[raw vault]

Guys please don't talk here

[gaunt umbra]

#☕general-chat guys~

[raw vault]

This is only for bugs

[devout stratus]

Can you kindly try reinstall the latest version?

[reef jolt]

did it but have still the same problem

[devout stratus]

Have you tried using a vpn for gaming?

[reef jolt]

no

[devout stratus]

I think it may because your location is a little far from the server.

You can try to use vpn.

[reef jolt]

hmm ok where is the server?

[devout stratus]

Let me check with the team.

[reef jolt]

ok thanks

[devout stratus]

You can try the vpn of the North American node.

[vital helm]

Having trouble with connection lag with the last update. Have reinstalled. That has not helped. Seems like the game is killing bandwidth and memory usage now. Good times 😀

Only thing that has restored a normal connection to the router is uninstalling this game. Hope you guys get this figured out.

[valid ruin]

BUG, I CANNOT CHAT

WHEN CHAT, IS FROOZEN

HELP

ow, wrong game

[high ingot]

If you encounter any bugs in the game, be sure to submit a ticket to Customer Support and inform them of the bug you’ve faced. To submit a ticket, you can do that by tapping on your Profile Picture>Settings>Help>Submit Issues.

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:

IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[frank flame]

BUG, THE LEVEL 1 BEAST LAIR HAS TIER 2 BEAST

HELP

Please confirm if it's meant to be or not

Please

[high ingot]

Whats your server?

[frank flame]

Server 75

I have screenshot too

[high ingot]

Im not entirely sure if its a bug but can you use this template to report the bug ? ->
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

So the team can look at it. Thanks

[frank flame]

Thank you

[devout stratus]

Let me check with the team.

[devout stratus]

Hello where are you from?

[little rapids]

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[devout stratus]

Hello my friend, just checked with the team, this is the design. With the server time pass, it will become stronger and stronger get T1 to T5 beast.

[upbeat otter]

IGG : 1539276113
Character : 683020
Bug: I am unable to summon the heroes in hero reclamation, whenever I click on “Go” it does nothing. I tired on another character under same server and account and it fine. Please have a check as event ends in 23 hours.
Server : 9
Game version: 1.4.29

[devout stratus]

Got it, let me update to the team.

[upbeat otter]

Thank you

[swift pumice]

Quelqu'un a eu le bug lors de l'invocation de la bête de la forge qu'elle soit invisible?

[devout stratus]

Hello there can you provide more info?

[devout stratus]

pouvez-vous fournir plus d'informations

[slim rivet]

Up!
Same bug.

[devout stratus]

Hello can you kindly provide your chief id?

[slim rivet]

1016934

[devout stratus]

Got it. Thx

[tepid light]

Kings from one server can grant titles on players from another server. This must be a bug.

[gaunt umbra]

Ive reported it...It will be fixed in next patch~

[tepid light]

🙏

[ruby siren]

add 1 more id 1031529
same problem

[hot ravine]

I have a problem with this event too guys

I completed before time and its not moving to the next stage btw

[ruby siren]

28k not complete

[gaunt umbra]

Collect the chests~

[hot ravine]

Nothing happens

[gaunt umbra]

Also u arent done....ur at 28k ....U need 30k ~

[hot ravine]

Ahhh man it didnt say that … yah now its working … anyway thanks

[regal fox]

Stop moving altars around devs...

[upbeat otter]

Hello is there any solution?

[lost phoenix]

Hola

[cloud belfry]

Добрый вечер... По прежнему не работает ивент возрождение героя - не могу войти в бой по кнопке ВПЕРЕД, выбрасывает на карту города IGG ID 3161399. заранее спасибо

[novel plover]

I picked up a 12.5% research speed increase rune, but my research time remained the same. This does not affect the current item already researching?

[full ember]

Yes it does not affect after your research already started

[viral tartan]

Why would supplying resources say a location is locked?

Sorry. Blocked.

I have received the same message before, but now someone else is receiving it.

Anyone know why?

[gusty pike]

Way cant we not buy energy Any where in this game ???? 🥺

😤

[modern sparrow]

IGG ID: 1576334346
Character ID: 3531335
Bug issue: Resources from divinations are not appearing. I noticed this on main character a short time ago. Then i divined some gold on my other character on the same server and no gold appeared either in inventory or direct to usable warehouse location. Other members reported same issue.
Device model: iphone 14 plus
Server: 37
Game version: 1.4.13
Screenshot: cant screenshot getting nothing.

[high ingot]

You have some in the prosperiry shop

[high ingot]

Because the pier are not open in your server( probably a new server) or because you dont have acess to the pier

[viral tartan]

Thankk you, that worked. He hadn't moved hives yet.

[modern sparrow]

The "Ready Check Mail" feature is broken. It disappears after 15 minutes no matter what choice is selected.

[devout stratus]

Will report to the team.

[devout stratus]

it will get fixed after the next update stay tuned for that
and don't forget to claim your compensation in the mail cheeeeers

[devout stratus]

это будет исправлено после следующего обновления, следите за обновлениями для этого
и не забудьте запросить компенсацию по почте приветствия

[peak merlin]

.

[full ember]

Did they fix it for u?cuz mine still bugged

[upbeat otter]

No they said will fix at next patch

[upbeat otter]

Okay thanks

[full ember]

Thers players who could do it so the bugged ones shoud be compensated

[devout stratus]

npnp

[devout stratus]

Yeah they will get it，and can you kindly provide your chief id？

[full ember]

Chief I'd: 937827

[molten salmon]

Can we talk about how broken your point scoring system is. Just began triathlon that states 1 might equals 1 point with a target of 30000 points and yet we promoting troops at 3500 might per go I was only receiving 700 points so either your math is terrible or you are lying about the points system. Address or fix this please

[upbeat otter]

May I know when the compensation will be issued?

[hasty ledge]

How do I resign from tribe leader.

[upbeat otter]

I don’t think promote troop counts, should be only training new troops

[devout stratus]

Let me check with team.

[modern sparrow]

Ho un problema con recupero degli eroi non posso creare la battaglia

[gusty pike]

@high ingot yes but way is there a time limeted interval at it

[stiff lodge]

Hrllo

[thorn finch]

When is the Hero Reclamation event going to be fixed?

[thorn finch]

Me + 4 people in my clan got this issue. By giving such huge rewards to just some people i do see as a big problem.
Live errors ingame needs priorty

[molten salmon]

It states in the info bit promote troops count

[molten salmon]

.

[timid minnow]

ID: 4451974
Cannot interact with map at lowest level zoom.
Restarted 3 times.
iPhone 12 Pro

Version 1.4.14,
Server 45

…updating version…

Issue is resolved. Have a nice day!

[devout stratus]

Good to hear that

[devout stratus]

It will be fixed in next update.

[devout stratus]

Ciao, puoi darmi il tuo ID capo

[devout stratus]

Got it.

Alrdy reported to the team, just wait for the compensation, and it will be fixed in next patch.

[devout stratus]

Alrdy reported to the team

@sick fiber And when you facing some bug come here.

[sick fiber]

Okay@devout stratus

[devout stratus]

[thorn finch]

Fixed in what way? Will you delete rewards from players that did the event or will those that did not do the event get the exact rewards we missed out?

[fathom jewel]

My hero reclamation GO is not working…

[unborn hatch]

Hola

[high ingot]

Please report it to the in game support asap.

[crimson monolith]

@little rapids I am just so tired of reporting to you when I get booted! Has been 3 times today already! The problem is still not fixed! It happens every day! Am tired of telling you and not getting a fix from it! So I stopped reporting them all.,

[gaunt halo]

Hello , that the game events should be varied per day , with a period of 1 hour , bringing rewards to the player , that way growth would be possible and the player would stay longer in the game

[modest condor]

I'm having an issue that my town won't load in...

[hoary olive]

Hi

If ur all wondering I'm technically InuYasha

104

[indigo prawn]

I submit my chief ID late at the creator event bec I didn't know where I should submit it so did I miss the rewards? Bec I have high votes?

[devout stratus]

We won’t delete and for those who got bug will get the compensation.

[devout stratus]

Hello can your provide chief id?

[modern sparrow]

Can anyone tell me why hero's reclamation's doesn't work ?

Do you need my chef id?

I'd 54609 hero reclamation's don't work

You like when people buy packs and invest in your game

But no one doesn't do nothing when an event doesn't working

Great work igg

Great team igg

Put an event that doesn't work

[devout stratus]

Got it. The teams will fix for you and send you the compensation. Sorry for the inconvenience caused to you

[modern sparrow]

What compensation

I'm happy if I can play the event ...

[devout stratus]

The team will send to you.

[devout stratus]

This bug will be fixed in next patch. Sorry for the inconvenience caused to you

[devout stratus]

Hello can you provide more info?

When mentioning a bug in this channel, be sure to be as detailed as possible and use the following format:
IGG ID:
Character ID:
Bug issue:
Device model:
Server:
Game version:
Screenshot:

[modern sparrow]

So uree telling me I can't play this event now ??

It's because the other tribe members can play it works for them

I need all of the rewards from the event since I can't play it

[devout stratus]

There will be the compensation for you

[modern sparrow]

ID 54609 I wait for my all rewards from the event

[devout stratus]

Can you try send a ticket to the customer service?

[modern sparrow]

I did from the game but it gives me error

I don't know why the other tribe members can play the event and for me it doesn't work

I even update the game yesterday

I just want to play the event nothing else

[white mulch]

Character ID: 552930
Server: 7

Bug issue: Ragnar's Deadly Raid Talent doesn't trigger properly under effects which are "Active Buffs". Example: Yvette Active Skill, Mending light: Increases Counterattack Damage of the deployed troop by 40% for 5s. That's a buff right? I've scrutinized combat logs and it doesn't cause Deadly Raid to trigger.

Furthermore, his own skill "Road of Conquest" reportedly buffs his own troops if he is secondary commander when you look at the battle logs. That's an active skill buff. It doesn't proc Deadly Raid either.

I've scrutinized 31 combat logs to compensate for the 25% chance to trigger. I've noted that other effects do cause it to trigger. Ivana's Threatening Blade causes it to proc. And that isn't an active skill buff, it's a passive skill buff.

We pay a premium to have access to Ragnar, moreso at higher stars. It'd be nice to have his talents working as described in the tooltip.

[wanton python]

@devout stratus

[modern sparrow]

How can igg tell me in 2 days they will fix

I mean in 2 days the event it's over no seriously guy can you do something?

I need those rewards from the event

[upbeat otter]

Same thing happened to me, no fix before event ends, but they did say will have compensation and fix at next patch. Basically nothing we can do but wait.

[modern sparrow]

Igg are the best

@devout stratus

[fathom jewel]

ID 3607911

[modern sparrow]

Is Havoc from server 5?

Is someone have same issue like me..or it should be like this

[thorn finch]

What kind of compensation are you talking about? Is it only given to us who can't do the event?

[modern sparrow]

i upgrade heroes level and squad capacity grows

but when i march nothing happens remain same capacity like previous

[modern sparrow]

probably like 10k wood and 1 hero stone 😂

i upgrade heroes level and squad capacity grows

[thorn finch]

What kind of compensation are you talking about? Is it only given to us who can't do the event?

[modern sparrow]

i upgrade heroes level and squad capacity grows

[modern sparrow]

Hello everyone ✌️

[grizzled plank]

Hello

[devout stratus]

Got it.

[drifting ledge]

IGG ID: 1456566340
ID: 135031
Character name:Natalia
Server:2

Bug issue: Hero reclaimation not working
@devout stratus

[modern sparrow]

Hello everyone ✌️

[upbeat otter]

I’m hoping atleast legendary shard, the event reward is too great to just give summon stones and rss

[devout stratus]

@devout stratusyES?

[devout stratus]

Got it.

[devout stratus]

Yes it is only given to you guys who can't do the event.

[devout stratus]

Hello yes?

[devout stratus]

I am not sure what the team will give to you.

[devout stratus]

#☕general-chat

[modern sparrow]

i just want to know if its a bug or something,I upgrade heroes level and the squad capacity it grows...but then i march nothing changes..its remain the same...

[devout stratus]

The troop capacity is determined by both the hero level and the scientific research level,

[modern sparrow]

yes and my heroes have troops capacity together more the 90k

but i march only with 77k

[devout stratus]

The troop capacity is determined by both the hero level and the scientific research level, and the scientific research factor will only be calculated once when you use two heroes.

I remember I told you once before.

🤔

[modern sparrow]

you want some print screens?

[devout stratus]

Yes pls

[modern sparrow]

ok i make now

[devout stratus]

thx

[devout stratus]

Can you let these two heroes lead the team separately?

Let me check mine.

[modern sparrow]

you want some print screens?

[devout stratus]

yes

[molten topaz]

I can’t defeat the leaders

[modern sparrow]

look

[devout stratus]

The capacity showing here not just the hero capacity but also include the research one. And when you let those two hero lead the troop together, it will only count research capacity once.

Can you get it?

[modern sparrow]

yes..i understand

but should not be like that

[devout stratus]

Maybe I can go suggest the team to show it in other way.

[devout stratus]

Like hero capacity and research one seperatly.

[modern sparrow]

better because its confusing

[devout stratus]

But actually there are detail info.

[modern sparrow]

thank you very much ....for clearing this with me

[devout stratus]

You can click on this button.

It will show you the research capacity and the hero's one.

[modern sparrow]

ok ...now i know..thank a lot

[devout stratus]

NPNP

[modern sparrow]

better because its confusing

[devout stratus]

Let me check with the team.

[modern sparrow]

you best

[devout stratus]

Just trying my best.

[quasi wharf]

just wanna known if there should be a suggestiom equipment to nest use for the hero? or is it a bug that its not showing any recommended gears? coz in skills it give recommendation. just asking if it is or jist a missing feature

[white mulch]

Thankyou

[agile reef]

Heyy

[muted estuary]

Hello I have the bug on the event "hero reclamation" too (as [ROU]King Nuts showed earlier today 10 hours ago) : ID 6479965

[modern sparrow]

U got the same problem as me ?

[sweet compass]

How do I unlink my Gmail/Facebook account?

[muted estuary]

yes 😦

[quiet musk]

I cannot move the pen to any coordinate. Even the clan region appears in red.

[devout stratus]

Got it

[devout stratus]

This is a known bug and will be fixed in next patch. But there will be the compensation for you.

[devout stratus]

Can you kindly provide more info?

[versed glade]

Hi

[little rapids]

Noted while the dev still trying to relocate the issue related to your device, your patience is greatly appreciated

[devout stratus]

Hello there can you kindly share some screenshots?

[devout stratus]

Hello there can you kindly share a screen recording?

[devout stratus]

Hello does that problem still happening?

[devout stratus]

Hello my friend, you can seek help from the game customer service first.

[quartz geyser]

Where is the code reward

[devout stratus]

#🎁codes

[devout stratus]

And next time do chat here #☕general-chat

[modern sparrow]

Can you cancel this submission? Problem was fixed or resolved.

[devout stratus]

OKOK good to hear that.

Where did you find the gold?

[modern sparrow]

It returned to appearing in ready area like normal.

[devout stratus]

[grim vine]

Hi guys

[devout stratus]

#☕general-chat

[devout stratus]

Thanks a lot for the info, this is a bug and teams will fix it.

[golden owl]

A whole tribe of bots in server 1 are destroying the ranking in Vikings Reign 😥 Have reported the tribe and some of the bot accounts.. All bot accounts in tribe have leader names and default avatar (Ivor). Their statistics is identical or almost identical. Please remove and ban. Otherwise it's no fun playing the game anymore.

[devout stratus]

I just reported to the team.

[upbeat otter]

@devout stratus have received compensation for Hero Reclamation, just want to know if this is a compensation for everyone or just ones that reported the bug?

[little rapids]

just ones who shared ID within this channel or CS system cheers

[upbeat otter]

Thank you for the clarification

[little rapids]

[modern sparrow]

Second day when hero reclamation doesn't working

When do you do something about it ?

[little rapids]

hi its a known bug, kindly share your chief ID within this channel

the dev will send out compensation soon enough

[thorn finch]

Id: 354821

[thorn finch]

What compensation did you get?

Shall my clan members with the same issue report ids here aswell?

[devout stratus]

Yes pls

[devout stratus]

Alrdy reported to the team.

[thorn finch]

Made a clan mail ingame. Thank you @devout stratus

[devout stratus]

This is not a bug but a suggestion.

Pls submit #📝submit-suggestions here

[thorn finch]

Huh? Clan mail is about that. Hero Reclamation bug. Told them to write if they fell like they want to get their issue resolved.

[devout stratus]

Oh sry misunderstanding.

[devout stratus]

But I have no right to do that.

[thorn finch]

Atleast you seem like a real person and sending information forth. The ticket system. Feels like I've been chatting with an AI.

[devout stratus]

Have you tried the in-game customer service？

Maybe they can help you with it.

[thorn finch]

Yeah, they thank me for reporting and says sorry in a copy paste way

[devout stratus]

Cause I am also a player.

Can't help u with the clan mail stuff.

[ruby pollen]

Hi guys

[devout stratus]

If you want to chat pls go #☕general-chat

[ruby pollen]

I’m new here okay don’t even know what’s general chat

[glossy oak]

Hero Reclamation seems bugged to me. Whenever I click the "Go" button nothing happens. Chief ID: 6764484

[modern sparrow]

same for me, i had same bug, already opened a ticket 02/06/2023 chief id: 3504416

[modern sparrow]

we have same problems in reign 37 with some kind of tribes: KNMN, URR, 823; in 1 day they made 150+ milion points, they have same bot accounts with low points and i think they are trading illegal resources for the whole tribe. Check them please and ban if possibile those methods