#Hello why is my immich in maintenance mode
13 messages · Page 1 of 1 (latest)
:wave: Hey @valid chasm,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich
.
References
- Container Logs:
docker compose logsdocs - Container Status:
docker ps -adocs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
- :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
- :blue_square: read applicable release notes.
- :blue_square: reviewed the FAQs for known issues.
- :blue_square: reviewed Github for known issues.
- :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
- :blue_square: uploaded the relevant information (see below).
- :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like
fdisk -landdf -h). - The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.
Can you show me how?
You need to use this command inside the docker container of immich
Where and how
https://docs.docker.com/get-started/docker_cheatsheet.pdf these are the basic docker commands
in your case it should be docker exec -it <container_name> sh immich-admin disable-maintenance-mode
What should i put in container_name?
the container name of your immich_server container
docker exec -it immich-server sh immich-admin disable-maintenance-mode
This is correct right
And where should i put this command in?