#Not showing recent images

9 messages · Page 1 of 1 (latest)

vagrant sierra
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I'm running Immich 3.1 on Android and for some reason my camera photos are not showing up in the timeline anymore, nor are they getting backed up.

If I go to the "Camera" album I see photos until July 20th but if I look at Google Photos or the Pixel Files app I see photos up until today.

What could be causing this discrepancy?

sweet sirenBOT
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:wave: Hey @vagrant sierra,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: read applicable release notes.
  3. :ballot_box_with_check: reviewed the FAQs for known issues.
  4. :ballot_box_with_check: reviewed Github for known issues.
  5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: uploaded the relevant information (see below).
  7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
  • Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
  • The version of the Immich server, mobile app, and other relevant pieces.
  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

sweet sirenBOT
weak oyster
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My guess would be your camera app has started putting the files in a different album?

vagrant sierra
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It's just the stock app, but let me check

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No, it's still /storage/emulated/0/DCIM/Camera

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Hmm it's actually doing this for all my on-device albums, I'm now noticing

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No new photos are being shown when I navigate to any on-device album

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E.g. my "Screenshots" album doesn't show screenshots newer than July 20th (and again, this is the on-device folder, this folder doesn't have a backup unlike my "Camera" folder)

weak oyster
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Is this only in the immich app or also in the stock gallery etc?

vagrant sierra
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No, it's just the immich app that's not showing more recent photos. This is a Pixel 9 btw. Google Photos and the Files app show everything just fine

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Immich shows 525 items in my screenshots folder

Screenshot_20260813-1054542.jpg
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But the Files app shows 536

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Worst case I can just try reinstalling immich of course, but it seems like something that other might run into

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Immich app logs show this though:

weak oyster
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Try turning off "sync remote deletions" and restarting the app

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you can turn it back on after

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known bug

vagrant sierra
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Yes, that did the trick. It was trying to delete a whole bunch of assets and failing

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Do you happen to know where the bug is tracked?

weak oyster
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#29648

sweet sirenBOT