#Unraid Immich is not reachable

17 messages · Page 1 of 1 (latest)

gilded coral
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I added the logs. I dont have any idea what are all those warnings.

📎 message.txt
wooden latchBOT
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:wave: Hey @gilded coral,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: read applicable release notes.
  3. :ballot_box_with_check: reviewed the FAQs for known issues.
  4. :ballot_box_with_check: reviewed Github for known issues.
  5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: uploaded the relevant information (see below).
  7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
  • Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
  • The version of the Immich server, mobile app, and other relevant pieces.
  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

wooden latchBOT
olive heart
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Please post the other requested info

gilded coral
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which infos ?

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I use unraid so no docker-compose.yml and .env files

warped lance
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#unraid

olive heart
warped lance
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You need to update your database image

gilded coral
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how ?

warped lance
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As for the how, it's unraid, no idea. But the channel does konw

halcyon dew
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@gilded coral please share how youve setup immich - full advanced app config page for immich-server, database and redis

is this a fresh immich install or has it ran successfully in the past

molten sinew
halcyon dew
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oh

gilded coral
solemn forge
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Is the fix detailed anywhere? I am having the same issue. Thanks

molten sinew