#thumbnail generation crash loop (caused by .svg?)

10 messages · Page 1 of 1 (latest)

fair drum
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OS: Artix Linux with runit
Kernel: cachyos
Laptop: Asus Zenbook s13 UM5302
CPU: Ryzen 7 6800U
iGPU: Radeon 680M

Both my OS and kernel are at their current latest updates.

Sorry for my third post, I am again not running behind proxies, this is replicable in any browser incognito or not along with the rest of the required steps. I have tried using an intel laptop from 2018 and another amd gaming pc from two years ago to no avail.

I start immich with docker-compose.yml then press generate missing thumbnails which fails, causing immich_server to crash.

The issue is that I seem to have the same files in what seems to be the same order attempted to be generated when I rerun these steps, meaning I get the same results on every attempt.

a single favicon.svg seems to be the cause according to my logs, but I am not sure if anything else could be happening here except that its definitely something with immich_server and incompatible generation.

supple nexusBOT
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:wave: Hey @fair drum,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: read applicable release notes.
  3. :ballot_box_with_check: reviewed the FAQs for known issues.
  4. :ballot_box_with_check: reviewed Github for known issues.
  5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: uploaded the relevant information (see below).
  7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
  • Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
  • The version of the Immich server, mobile app, and other relevant pieces.
  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

fair drum
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test2 is the logs for immich_server

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my docker logs would not pipe for unknown reason after the postgres command

supple nexusBOT
fair drum
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also machine learning is again unused

dusty vessel
fair drum
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small 940b image

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I couldn't even read it on my phone tbh