#Can't clear date of birth after setting it

10 messages · Page 1 of 1 (latest)

marsh prawn
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unable to clear a date of birth set on a person? why?

this error popup shows when i try to clear it... why is this happening

tried android app, mobile site, and desktop site. none are working

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ancient pantherBOT
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:wave: Hey @marsh prawn,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: read applicable release notes.
  3. :ballot_box_with_check: reviewed the FAQs for known issues.
  4. :ballot_box_with_check: reviewed Github for known issues.
  5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: uploaded the relevant information (see below).
  7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

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marsh prawn
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all birthdays were added post v3. i cannot clear any of them... on any people

hasty osprey
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Looks like a bug

marsh prawn
# hasty osprey Looks like a bug

like a bug that effects only me? or everyone? can you try setting a dob and then try clearing it and see if it works?

also, is there any way i can brute force clear the dob? i really need to wipe the dob for specific people. maybe without gui?

hasty osprey
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It's everyone

marsh prawn
hasty osprey
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I was going to but feel free to 🙂

marsh prawn
hasty osprey
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#29951

ancient pantherBOT