#Upgrade from v2.7.5 to v3.0.0 – multiple errors, server not loading

1 messages · Page 1 of 1 (latest)

modern cove
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Hello,
I just tried to upgrade my Immich instance from v2.7.5 to v3.0.0 following the official migration guide (https://immich.app/blog/v3-migration and https://docs.immich.app/install/upgrading/#migrating-to-vectorchord).

I changed the database image in docker-compose.yml from pgvecto-rs to ghcr.io/immich-app/postgres:14-vectorchord0.4.3-pgvectors0.2.0, updated IMMICH_VERSION to "v3" in .env, and removed any deprecated variables. I also added REDIS_PASSWORD to .env (the Redis container is the default valkey image).

After running docker compose pull and docker compose up -d, the containers start but I get a lot of errors in the logs and the web UI does not load properly (spinning, timeouts, or blank pages). I'm using Docker Desktop on Windows.

I'm not sure what the errors mean. I see some connection issues and possibly authentication failures, but I can't identify the root cause.

Attached:

  • docker-compose.yml
  • .env
  • Full logs from immich-server, database, and redis (docker compose logs)

Could you please help me figure out what went wrong and how to fix it? Thank you!

📎 24v589q.log 📎 585wbp3.log 📎 h662pfz.log 📎 f7zrtxs.env 📎 51ss508.yml
soft driftBOT
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:wave: Hey @modern cove,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :blue_square: read applicable release notes.
  3. :blue_square: reviewed the FAQs for known issues.
  4. :blue_square: reviewed Github for known issues.
  5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: uploaded the relevant information (see below).
  7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
  • Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
  • The version of the Immich server, mobile app, and other relevant pieces.
  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

torn flicker
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PANIC: could not write to file "pg_wal/xlogtemp.506": Interrupted system call

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Something is seriously wrong with your system or your storage setup

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You'll have to restore a backup onto proper storage, but there's some odds that even your postgres backups have gotten screwed up by this in which case you'd likely have to start over

modern cove
modern cove