Files over 100MB fails | Immich | Page 1

amber herald Jun 4, 2026, 1:19 PM

#

Hi, files over 100MB fails they get a Bad Gateway error.

I'm NOT using CF for Immich and the URL goes straight to my server.

How could i debug this issue ?

cosmic atlasBOT Jun 4, 2026, 1:19 PM

#

:wave: Hey @amber herald,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich .

References

Container Logs: docker compose logs docs
Container Status: docker ps -a docs
Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA

#

Checklist

I have...

:ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
:ballot_box_with_check: read applicable release notes.
:ballot_box_with_check: reviewed the FAQs for known issues.
:ballot_box_with_check: reviewed Github for known issues.
:ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
:ballot_box_with_check: uploaded the relevant information (see below).
:ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

Your docker-compose.yml and .env files.
Logs from all the containers and their status (see above).
All the troubleshooting steps you've tried so far.
Any recent changes you've made to Immich or your system.
Details about your system (both software/OS and hardware).
Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
The version of the Immich server, mobile app, and other relevant pieces.
Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

#

This sounds like it could be a reverse proxy issue. Here's a link to the relevant documentation page: https://immich.app/docs/administration/reverse-proxy

amber herald Jun 4, 2026, 1:32 PM

#

Docker Compose:

services:
  immich:
    image: 'ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}'
    restart: unless-stopped
    volumes:
      - 'immich-uploads:/usr/src/app/upload'
      - '/etc/localtime:/etc/localtime:ro'
    environment:
      SERVICE_URL_IMMICH_2283: 'https://immich.domain.com'
      DB_PASSWORD: '${SERVICE_PASSWORD_POSTGRES}'
      DB_USERNAME: '${SERVICE_USER_POSTGRES}'
      DB_DATABASE_NAME: '${DB_DATABASE_NAME:-immich}'
      TZ: '${TZ:-Europe/Amsterdam}'
    depends_on:
      redis:
        condition: service_healthy
      database:
        condition: service_healthy
    healthcheck:
      disable: false
    labels:
      - traefik.enable=true
      - traefik.http.middlewares.redirect-to-https.redirectscheme.scheme=https
      - traefik.http.routers.immich-http.entrypoints=http
      - traefik.http.routers.immich-http.rule=Host(`immich.mailodatacenter.com`)
      - traefik.http.routers.immich-http.middlewares=redirect-to-https
      - traefik.http.routers.immich-https.entrypoints=https
      - traefik.http.routers.immich-https.rule=Host(`immich.mailodatacenter.com`)
      - traefik.http.routers.immich-https.tls=true
      - traefik.http.routers.immich-https.tls.certresolver=letsencrypt
      - traefik.http.routers.immich-https.service=immich-service
      - traefik.http.services.immich-service.loadbalancer.server.port=2283
    networks:
      - immich-network
  immich-machine-learning:
    image: 'ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}'
    restart: unless-stopped
    volumes:
      - 'immich-model-cache:/cache'
    environment:
      TZ: '${TZ:-Europe/Amsterdam}'
    healthcheck:
      disable: false
    networks:
      - immich-network
  redis:
    image: 'redis:7.4-alpine'
    restart: unless-stopped
    healthcheck:
      test:
        - CMD
        - redis-cli
        - PING
      interval: 5s
      timeout: 10s
      retries: 20
    networks:
      - immich-network
  database:
    image: 'ghcr.io/immich-app/postgres:14-vectorchord0.3.0-pgvectors0.2.0'
    restart: unless-stopped
    environment:
      POSTGRES_PASSWORD: '${SERVICE_PASSWORD_POSTGRES}'
      POSTGRES_USER: '${SERVICE_USER_POSTGRES}'
      POSTGRES_DB: '${DB_DATABASE_NAME:-immich}'
      POSTGRES_INITDB_ARGS: '--data-checksums'
      DB_STORAGE_TYPE: '${DB_STORAGE_TYPE:-SSD}'
    volumes:
      - 'immich-postgres-data:/var/lib/postgresql/data'
    healthcheck:
      test:
        - CMD-SHELL
        - 'pg_isready -U $${POSTGRES_USER} -d $${POSTGRES_DB}'
      interval: 5s
      timeout: 20s
      retries: 10
    networks:
      - immich-network
volumes:
  immich-uploads: null
  immich-model-cache: null
  immich-postgres-data: null
networks:
  immich-network: null

Logs are uploaded
No changes made (just installed it)
Hardware / Software

HARDWARE:
Model:       HPE DL360 Gen9
IP:          192.168.1.199
CPU:         2× Xeon E5-2696 v4
Cores:       44 cores / 88 threads
RAM:         384 GB DDR4 ECC 2400Mhz
SSD1:        1x 4 TB NVME (3.7 TiB Usable)
RAID 1:      8×900 GB SAS RAID 6 (5.27 TiB Usable)

SOFTWARE:
OS: Ubuntu 24.04.4 LTS
Panel: Coolify

Immich version

Server: v2.7.5
Mobile: v2.7.5
App: 2.7.4 build.3045

📎 Redis.txt 📎 DB.txt 📎 Machine_Learning.txt 📎 Immich.txt

old rover Jun 4, 2026, 1:36 PM

#

amber herald Hi, files over 100MB fails they get a `Bad Gateway` error. I'm **NOT** using CF...

what is the url you are using when connecting to immich?

amber herald Jun 4, 2026, 1:37 PM

#

old rover what is the url you are using when connecting to immich?

https://immich.mailodatacenter.com

#

without the port

old rover Jun 4, 2026, 1:38 PM

#

lets try ip:port, just like #5 states, like you said you tried

amber herald Jun 4, 2026, 1:39 PM

#

so it would be https://immich.domain.com:2283?

old rover Jun 4, 2026, 1:39 PM

#

no. the actual ip address

amber herald Jun 4, 2026, 1:39 PM

#

ah okay

jovial spindle Jun 4, 2026, 2:02 PM

#

I see you are using traefik, did you set anything for the connection limits/timeouts? After how long does the upload fail? Resources to look into:

readTimeout https://doc.traefik.io/traefik/reference/install-configuration/entrypoints/#opt-transport-respondingTimeouts-readTimeout

buffering https://doc.traefik.io/traefik/reference/routing-configuration/http/middlewares/buffering/

Traefik Buffering Documentation - Traefik

The HTTP buffering middleware in Traefik Proxy limits the size of requests that can be forwarded to Services. Read the technical documentation.

Traefik EntryPoints Documentation - Traefik

For routing and load balancing in Traefik Proxy, EntryPoints define which port will receive packets and whether they are TCP or UDP. Read the technical documentation.

amber herald Jun 4, 2026, 2:03 PM

#

Right now i have set this inside the Traefik config:

      - '--entrypoints.https.transport.respondingTimeouts.readTimeout=0s'
      - '--entrypoints.https.transport.respondingTimeouts.writeTimeout=10m'
      - '--entrypoints.https.transport.respondingTimeouts.idleTimeout=10m'```

amber herald Jun 4, 2026, 4:12 PM

#

Local from my internal IP it works flawless

#

No issues at all

#

Probably has something to do with the proxy

amber herald Jun 4, 2026, 11:39 PM

#

jovial spindle I see you are using traefik, did you set anything for the connection limits/time...

I have set the read timeout to 600s, and the same applies to idle and write.

I have not set anything for maxRequestBodyBytes.

#Files over 100MB fails

References

Checklist

Information