#TrueNAS Scale/Immich Install issues: struggling to get past deployed.

1 messages · Page 1 of 1 (latest)

unborn flower
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Hello all,

Been trying to install Immich on my TrueNAS but continuing to run into an issue with it being stuck in the deployed phase.

I have followed the immich docs here: https://docs.immich.app/install/truenas
and youtube video here: https://www.youtube.com/watch?v=1zTgrPP4CoU
as well as searched to see how to get passed this issue:
https://forums.truenas.com/t/immich-stuck-in-a-deploying-state/7556
https://forums.truenas.com/t/immich-not-starting/60205/9

I have double checked permissions (which should be auto set to my understanding...). Have also tried deleting the dataset and even the pool to start from scratch but no luck.

One call out is that the install configurations I see on my end are more indepth than compared to the immich docs above.

Would anyone happen to know what I might be missing?

urban urchinBOT
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:wave: Hey @unborn flower,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: read applicable release notes.
  3. :ballot_box_with_check: reviewed the FAQs for known issues.
  4. :ballot_box_with_check: reviewed Github for known issues.
  5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: uploaded the relevant information (see below).
  7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
  • Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
  • The version of the Immich server, mobile app, and other relevant pieces.
  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

urban urchinBOT
uncut flower
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What kind of issue do you get? Stuck at deploying? or not even install?
Do you try to use any machine learning image with it?
What are the permissions on all datasets that you point Immich too?

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And wdym by

One call out is that the install configurations I see on my end are more indepth than compared to the immich docs above.
?

unborn flower
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Here is a recent error that came up in the Kubernetes events

2026-04-30 14:57:04
Pulling image "bitnami/redis:7.0.11"
2026-04-30 14:52:01
Failed to pull image "bitnami/redis:7.0.11": rpc error: code = NotFound desc = failed to pull and unpack image "docker.io/bitnami/redis:7.0.11": failed to resolve reference "docker.io/bitnami/redis:7.0.11": docker.io/bitnami/redis:7.0.11: not found
2026-04-30 12:29:00
Back-off pulling image "bitnami/redis:7.0.11"
It's stuck at deploying
What are the permissions on all datasets that you point Immich too?
Attached screenshots, but here's the file path
vol/Apps/immich/data
vol/Apps/immich/pgData
And wdym by
For example, the guide has just a generic "data storage" and "Machine Learning Cache" you can configure, but on my end, my "data storage" seems to be broken down by uploads, thumbnail and video. No ML Cache option. Attatched screenshot.

image.png image.png image.png image.png image.png
uncut flower
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What is your TrueNAS version?

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The problem problably comes from there, you're using a TrueNAS version that still uses kubernetes instead of docker and uses really old images

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that explains why the docs doesn't apply to your case

unborn flower
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Am equally confused as you 😂

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TrueNAS-SCALE-23.10.1.3

uncut flower
unborn flower
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Let me see if I can update this then

uncut flower
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It's not supported anymore by TrueNAS

uncut flower
unborn flower
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No other apps

uncut flower
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Ok, because upgrade isn't supported anymore so you would have had to restore all from scratch

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for the rest I think you should be safe

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update version per version tho

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so 23.10 to 24.04 to 24.10 to 25.04 to 25.10

unborn flower
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Oh wow I'm far behind.

uncut flower
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yes

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with 25.10 they've simplified the way upgrades are done

unborn flower
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Hopefully it won't cause issues with my dataset 😬

uncut flower
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before that you were on a "train" and you had to change train each time to change version

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Now you're able to choose what kind of branch you follow (like "beta" "general" "safe")

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so now you will be suggested updates bases on the "branch" you're on

uncut flower
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"breaking" changes are more about lxc containers/apps thatn the datasets and their data

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Although they've changed the presets for datasets, but when you upgrade they'll be on "legacy" and you can change that if you want to but that's not an obligatio

unborn flower
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thank you so much. Ended up being the issue of Truenas versioning. I opted to stick to 25.04 for the time being since I read mixed things about 25.10, but immich is installed and setup.

That makes me wonder - now that the data storage is set to immich/data, in the worst case can I recover my photos from here (if so, how?) or will I need the pgData + DB password + Redis password to recover the photos?

For my concern of photos being easily accessible and not being reliant on immich, it almost feels like setting up an external store makes sense, but maybe im missing something here and there are benefits to not using external store?