Error Immich Server on Docker. Pls help

[past remnant]

Anyone know how to fix this? Afer update it error and show like this

[daring barn]

:wave: Hey @past remnant,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich .

References

• Container Logs: docker compose logs docs
• Container Status: docker ps -a docs
• Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
• Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA

Checklist

I have...

1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

• Your docker-compose.yml and .env files.
• Logs from all the containers and their status (see above).
• All the troubleshooting steps you've tried so far.
• Any recent changes you've made to Immich or your system.
• Details about your system (both software/OS and hardware).
• Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
• The version of the Immich server, mobile app, and other relevant pieces.
• Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

[daring barn]

Successfully submitted, a tag has been added to inform contributors. :white_check_mark:

[past remnant]

this is the error

Node.js v24.14.1

Initializing Immich v2.6.3

Detected CPU Cores: 8

(node:8) ExperimentalWarning: WASI is an experimental feature and might change at any time

(Use node --trace-warnings ... to show where the warning was created)

file:///usr/src/app/server/node_modules/.pnpm/[email protected]/node_modules/postgres/src/connection.js:817

errored(Errors.postgres(parseError(x)))

^

PostgresError: password authentication failed for user "postgres"

at ErrorResponse (file:///usr/src/app/server/node_modules/.pnpm/[email protected]/node_modules/postgres/src/connection.js:817:22)

at handle (file:///usr/src/app/server/node_modules/.pnpm/[email protected]/node_modules/postgres/src/connection.js:489:6)

at Socket.data (file:///usr/src/app/server/node_modules/.pnpm/[email protected]/node_modules/postgres/src/connection.js:324:9)

at Socket.emit (node:events:508:28)

at addChunk (node:internal/streams/readable:563:12)

at readableAddChunkPushByteMode (node:internal/streams/readable:514:3)

at Readable.push (node:internal/streams/readable:394:5)

at TCP.onStreamRead (node:internal/stream_base_commons:189:23) {

severity_local: 'FATAL',

severity: 'FATAL',

code: '28P01',

file: 'auth.c',

line: '343',

routine: 'auth_failed'

}

Node.js v24.14.1

[rocky lance]

I tried to update and now I'm getting the same error

[past remnant]

Have u fixed it?

[rocky lance]

I've searched all over, tried to update the password, but nothing has worked yet.

[white moat]

the error is pretty clear

PostgresError: password authentication failed for user "postgres"

[steady remnant]

I'm going with "multiple database containers"

[rocky lance]

I worked through these suggestions and still get the error https://github.com/immich-app/immich/issues/1145

[daring barn]

[Issue] [BUG] Password authentication failed for user "postgres" (immich-app/immich#1145)

[white moat]

not much we can do, you provide very little context and no information about your setup