#troubles moving server

1 messages · Page 1 of 1 (latest)

meager furnace
nocturne hingeBOT
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:wave: Hey @meager furnace,

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References

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Checklist

I have...

  1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: read applicable release notes.
  3. :ballot_box_with_check: reviewed the FAQs for known issues.
  4. :ballot_box_with_check: reviewed Github for known issues.
  5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: uploaded the relevant information (see below).
  7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

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Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
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  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
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nocturne hingeBOT
meager furnace
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also i'm a bit confused why there's 2 library checks, one passes and one doesn't but that seems to be the same on the screenshots provided in the guide..

hushed fossil
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The first check is just whether it has write access, the second is to see if all the files are there

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Have you got any custom volume mounts going on or such? Are you sure you've moved all files, including hidden ones?

meager furnace
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yes i used cp -r to move the whole DB also i don't have custom volumes set up

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this is on my old server i'm migrating from:

bl4ze@homeserver2:/mnt/media/Immich/Photos/library$ ls -a
.  ..  .immich

and this on the new one i'm migrating to:

bl4zee@servarr:~/storage/Immich/Photos/library$ ls -a
.  ..  .immich
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i'm assuming this is the folder getting checked?

hushed fossil
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Seems right yeah

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@sinful glade any insight into why this check would warn?

meager furnace
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what even is supposed to be in there? when i cat that file it's just a string

sinful glade
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that's why it's only a warning
maybe the message there could be a bit more verbose

hushed fossil
meager furnace
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so i can just press next?

sinful glade
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if you're not using storage template, which i don't believe you are, you should be good to go

sinful glade
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and vice-versa