#Starting Immich prevents my computer from accessing the internet

1 messages · Page 1 of 1 (latest)

dapper remnant
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As soon as immich is started after running the docker compose up -d command, my computer is unable to connect to the internet via wifi or ethernet. Immich runs fine on my local network, but being unable to connect to the internet prevents me from being able to access the immich server elsewhere (via a cloudflare dns, for example).

Running ip route while immich is off shows my wifi as the default, while after it shows docker's veth as the default as well, which i suspect may be part of the issue.

I'm running this on a fresh install of immich and a fresh install of debian 12 with lxqt, using NetworkManager to manage the internet.

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twilit canyonBOT
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:wave: Hey @dapper remnant,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: read applicable release notes.
  3. :ballot_box_with_check: reviewed the FAQs for known issues.
  4. :ballot_box_with_check: reviewed Github for known issues.
  5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: uploaded the relevant information (see below).
  7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
  • Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
  • The version of the Immich server, mobile app, and other relevant pieces.
  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

dapper remnant
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I am using the default docker-compose and .env files, apart from adding a password and time zone

twilit canyonBOT
pine token
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How have you installed docker, are you running any other containers, is there anything unusual at all about your networking setup, etc?

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This is probably not an Immich issue

dapper remnant
# pine token How have you installed docker, are you running any other containers, is there an...

These are the commands I ran:

sudo apt install -y ca-certificates curl gnupg

sudo install -m 0755 -d /etc/apt/keyrings

curl -fsSL https://download.docker.com/linux/debian/gpg | sudo gpg --dearmor -o /etc/apt/keyrings/docker.gpg

sudo chmod a+r /etc/apt/keyrings/docker.gpg

echo "deb [arch=$(dpkg --print-architecture) signed-by=/etc/apt/keyrings/docker.gpg] \

https://download.docker.com/linux/debian bookworm stable" | sudo tee /etc/apt/sources.list.d/docker.list > /dev/null

sudo apt update

sudo apt install docker-ce docker-compose-plugin

I'm not running any other containers, and there is nothing special about my networking setup

sweet vale
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I am sorry but as bo0tzz said this is basically by definition not an immich issue

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A container itself doesn’t have the capability to cause the issues seen here

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Maybe some kind of weird wifi related issue etc since I assume you are not using wired internet