#Missing /var/lib/postgresql/

1 messages · Page 1 of 1 (latest)

sudden heath
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Hey, ive just got a new computer and am trying to move immich over but it hasnt updated in a while. now it wont run because it is missing permission to own the /var/lib/postgresql/ directory that doesnt exist.

tame jettyBOT
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:wave: Hey @sudden heath,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: read applicable release notes.
  3. :ballot_box_with_check: reviewed the FAQs for known issues.
  4. :ballot_box_with_check: reviewed Github for known issues.
  5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: uploaded the relevant information (see below).
  7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
  • Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
  • The version of the Immich server, mobile app, and other relevant pieces.
  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

tame jettyBOT
torpid plover
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We need the logs

sudden heath
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how do i get a log file? i can only find live ones for the terminal

swift meteor
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docker logs immich_postgres

sudden heath
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its repeating
Using SSD storage
chmod: changing permissions of '/var/lib/postgresql/data': Permission denied
find: ‘/var/lib/postgresql/data’: Permission denied
chown: changing ownership of '/var/lib/postgresql/data': Permission denied

hard fox
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What filesystem are you using? And OS?

sudden heath
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hdd which i have now changed. on Fedora Workstation

torpid plover
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"hdd" isn't a filesystem

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What filesystem is on the hdd?

sudden heath
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ext4

hard fox
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Fedora issue

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Selinux or seccomp stuff

sudden heath
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thats what i thought. know how to fix it?

hard fox
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Not sure, I don’t use fedora sorry

sudden heath
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dang ok

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in docker-compose.yml should it be default ssd or should it be hdd?

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i believe i have hdd but it didnt seem to be the problem

grand maple
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For selinux add :Z to the mount paths in the yml

swift meteor
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try addind :Z at the end of this line ${DB_DATA_LOCATION}:/var/lib/postgresql/data

sudden heath
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i have tried that, but now it acts like its the first time and i have to setup admin

hard fox
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That means your database was stored elsewhere prior, which explains why you didn’t get this error

sudden heath
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what?