#Unraid webui unaccessible after setup

1 messages · Page 1 of 1 (latest)

spare lion
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Hey all, I set up PostgreSQL_Immich (port 5433) and then immich itself (port 8086) on Unraid. Setup was successful but no WebUI option is presented on clicking on Immich and it is not available on :8086 if I manually check the IP. Can someone please help me troubleshooting it?

indigo ospreyBOT
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:wave: Hey @spare lion,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: read applicable release notes.
  3. :ballot_box_with_check: reviewed the FAQs for known issues.
  4. :ballot_box_with_check: reviewed Github for known issues.
  5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: uploaded the relevant information (see below).
  7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
  • Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
  • The version of the Immich server, mobile app, and other relevant pieces.
  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

spare lion
indigo ospreyBOT
midnight blade
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Not too sure here, but I think you need to use either 0.0.0.0 or 127.0.0.1 here as DB_HOSTNAME

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@spare lion

spare lion
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none of those worked unfortunately

midnight blade
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Maybe #unraid has some pointers

spare lion
midnight blade
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Yeah it's a dedicated unraid channel

spare lion
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okay, so issue was that on the Webui 8086 (my port of choice) was mapped to 8080 and that field is inactive. so what resolved the issue is to delete the entry and re-add it manually, and add 8086 then it worked