Immich LXC - HW accel breaks ML

[worthy trench]

Hi I have a problem with my Immich instance.When I enable hardware acceleration in my proxmox server, Machine learning breaks. The smart search task never starts at all sometimes. Or it loads the whole model into ram but then instantly unloads it and just hangs. Sometimes the whole UI gets stuck. I was able to finish the task once but then it never is able to search, it just loads the model into RAM and never searches.

Please tell me where I can find some logs to share with you.

Thank you in advance

Prox-mox ve 9.1.1
Lxc container created with a helper script (not using docker)
Intel i5 7500 iGPU
openVINO
IMMICH 2.3.1

[spiral crest]

:wave: Hey @worthy trench,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich .

References

• Container Logs: docker compose logs docs
• Container Status: docker ps -a docs
• Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
• Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA

Checklist

I have...

1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

• Your docker-compose.yml and .env files.
• Logs from all the containers and their status (see above).
• All the troubleshooting steps you've tried so far.
• Any recent changes you've made to Immich or your system.
• Details about your system (both software/OS and hardware).
• Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
• The version of the Immich server, mobile app, and other relevant pieces.
• Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

[spiral crest]

Successfully submitted, a tag has been added to inform contributors. :white_check_mark:

[dawn needle]

You will need to talk to helper script folks. We don't maintain any of that.

Or wait here for help, but it's not officially supported.

[worthy trench]

Okay, i thought that this might be more of an immich issue, if its okay, i will leave the post here. I will also open a ticket on helper scripts.

[limber creek]

We explicitly only support docker based installations

[worthy trench]

Okay, ill close the ticket.