#Immich iOS app fails to upload when the file name is empty

1 messages · Page 1 of 1 (latest)

rancid relic
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Server Version 2.2.0
App Version 2.2.0 build.232

The Immich iOS app is stuck on files that do not have names on it. iCloud shows that the file name is just /.

heavy mortarBOT
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:wave: Hey @rancid relic,

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References

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Checklist

I have...

  1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: read applicable release notes.
  3. :ballot_box_with_check: reviewed the FAQs for known issues.
  4. :ballot_box_with_check: reviewed Github for known issues.
  5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: uploaded the relevant information (see below).
  7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

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Information

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rancid relic
vital marsh
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Could you export the mobile logs and post here?

rancid relic
vital marsh
heavy mortarBOT
vital marsh
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Do you think those files with empty names have anything in common?

rancid relic
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Apologies for the wait, really appreciate your attention to this issue

What is immediately apparent is that it's all within the same time period and most of them are videos (though some of them are images)
It's possible that I imported it weirdly into iCloud, but since it happened nearly 6 years ago, I can't say with certainty what I actually happened

rancid relic
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Using the Photos.app on macOS, I exported (unmodifed originals) the offending assets in question and imported them back in. On macOS, it now shows the name of the image (it did not before). However, it still shows a / as the file name on iOS.
The names also show up on Immich iOS now (though I did also update the app from 2.2.0 to 2.2.1 build.233)

image.png image.png
vital marsh
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On macOS, it now shows the name of the image (it did not before)
These are UUID-like names, right? (as on the 2nd screenshot)
I observe similar behavior on macos: everything imported to Photos on Mac has uuid names.

rancid relic
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Yep, my hypothesis is that since these files have an empty file name, macOS generated UUID names for them upon exporting