Migrate from truenas app catalog to dockge | Immich | Page 1

calm sandal Oct 1, 2025, 6:01 AM

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I want to shift my entire db and backups to another instance of immich running on dockge container. anyone here able to help with the steps? thanks a lot in advance!

p.s. i hail from the subreddit

little hingeBOT Oct 1, 2025, 6:01 AM

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:wave: Hey @calm sandal,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich .

References

Container Logs: docker compose logs docs
Container Status: docker ps -a docs
Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA

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Checklist

I have...

:ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
:ballot_box_with_check: read applicable release notes.
:ballot_box_with_check: reviewed the FAQs for known issues.
:ballot_box_with_check: reviewed Github for known issues.
:ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
:ballot_box_with_check: uploaded the relevant information (see below).
:ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

Your docker-compose.yml and .env files.
Logs from all the containers and their status (see above).
All the troubleshooting steps you've tried so far.
Any recent changes you've made to Immich or your system.
Details about your system (both software/OS and hardware).
Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
The version of the Immich server, mobile app, and other relevant pieces.
Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

little hingeBOT Oct 1, 2025, 7:35 AM

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little hinge ## Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest rel...

Successfully submitted, a tag has been added to inform contributors. :white_check_mark:

little hingeBOT Oct 1, 2025, 9:38 AM

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https://immich.app/docs/administration/backup-and-restore

calm sandal Oct 1, 2025, 10:04 AM

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so I can just move the files to the new location?

lean canopy Oct 1, 2025, 10:04 AM

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No, you can't just move the DB

next chasm Oct 1, 2025, 10:37 AM

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If dockge is running on TrueNAS, and you use datasets instead of ixVolumes you might not even need to move a single thing

next chasm Oct 1, 2025, 10:53 AM

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calm sandal so I can just move the files to the new location?

At the same time, what's the reson you want to use dockge?

calm sandal Oct 1, 2025, 11:44 AM

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next chasm At the same time, what's the reson you want to use dockge?

in hopes that it's more stable. Ive had lots of errors when updating the app

calm sandal Oct 1, 2025, 11:44 AM

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next chasm If dockge is running on TrueNAS, and you use datasets instead of ixVolumes you m...

I can just point the dockercompose.yml to the existing datasets?

next chasm Oct 1, 2025, 12:50 PM

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calm sandal in hopes that it's more stable. Ive had lots of errors when updating the app

Never had any issues with it, but yes, with dockge you'll use the official way

next chasm Oct 1, 2025, 12:51 PM

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calm sandal I can just point the dockercompose.yml to the existing datasets?

Depends, if you already switch to the new structure used inside Truenas, meaning single "data" dataset, and one pgData dataset, then yes
If you have the old one, I would say that is also possible, but you'll have to use custom data location: https://docs.immich.app/guides/custom-locations/

Files Custom Locations | Immich

This guide explains how to store generated and raw files with docker's volume mount in different locations.

calm sandal Oct 26, 2025, 11:08 AM

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Hello, sorry for the confusion. Basically my end goal is to migrate to dockge from truenas app. however the new 2.1 is released and Id like to update to it in the app catalog in the mean time to try out the new features and to maintain access

next chasm Oct 26, 2025, 1:25 PM

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What is your current version then
What is the error it throws when you try to update?
What is your current dataset structure?

calm sandal Oct 27, 2025, 12:03 AM

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Current version: v1.143.1
Error:
[EFAULT] Failed 'up' action for 'immich' app. Please check /var/log/app_lifecycle.log for more details
dataset structure: /mnt/zpool/stacks/apps/immich/data (dockge has access to stacks folder)

next chasm Oct 27, 2025, 12:04 AM

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can you do
sudo tail /var/log/app_lifecycle.log and share the output?

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dataset structure: /mnt/zpool/stacks/apps/immich/data

There isn't a dataset for the database?

calm sandal Oct 27, 2025, 12:37 AM

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sorry i cant copy for some reason

calm sandal Oct 27, 2025, 12:38 AM

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next chasm dataset structure: /mnt/zpool/stacks/apps/immich/data There isn't a dataset for...

database is at .../immich/pgDatabase

next chasm Oct 27, 2025, 12:41 AM

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calm sandal database is at .../immich/pgDatabase

Can you show the permissions on this dataset?

calm sandal Oct 27, 2025, 12:45 AM

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next chasm Oct 27, 2025, 12:45 AM

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That explains it

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The minimum would be the owner to be netdata

calm sandal Oct 27, 2025, 12:57 AM

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hmm the error still persists

next chasm Oct 27, 2025, 12:58 AM

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calm sandal hmm the error still persists

Did you check the apply user box before saving?

Make it look like my screenshot

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As it is a known working permissions

calm sandal Oct 27, 2025, 1:00 AM

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correct?

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the error is still there

next chasm Oct 27, 2025, 1:06 AM

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same failed up error?

calm sandal Oct 27, 2025, 1:06 AM

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do i have to change any settings in the app settings?

calm sandal Oct 27, 2025, 1:06 AM

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next chasm same failed up error?

yea

next chasm Oct 27, 2025, 1:07 AM

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Can you show the app settings maybe?
And also the permissions on
/mnt/zpool/stacks/apps/immich
and
/mnt/zpool/stacks/apps/immich/data?

calm sandal Oct 27, 2025, 1:12 AM

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/immich

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/immich/data

next chasm Oct 27, 2025, 1:15 AM

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calm sandal /immich

Mmmh netdata is the owner so it should work, so it's weird

Can you edit the permissions on this one, then strip the acl (red button) then edit again and makeit look like the screenshot I'll post

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next chasm Oct 27, 2025, 1:16 AM

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calm sandal /immich/data

As for this one, make it look like the following screenshot:

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These are "defaults" values
If it still doesn't work this means that it isn't a permission issue, but in most cases it's permissions related

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I'm going to bed, so I'll continue later
Lmk if that fixed the issue

calm sandal Oct 27, 2025, 1:22 AM

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still doesnt work

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this is the app settings

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but have a good rest!

next chasm Oct 27, 2025, 1:29 AM

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calm sandal this is the app settings

Show the whole thing if you can
Does the app run as 568 or is it another number ?

calm sandal Oct 27, 2025, 1:29 AM

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568 yes

next chasm Oct 27, 2025, 1:30 AM

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And for the permissions did you check the different boxes ?

next chasm Oct 27, 2025, 1:30 AM

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next chasm can you do ```sudo tail /var/log/app_lifecycle.log``` and share the output?

Btw do that again as it could also be a different issue

calm sandal Oct 27, 2025, 1:34 AM

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i think its the same error

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and i tried checking the diff boxes, but doesnt change anything

next chasm Oct 27, 2025, 1:48 AM

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Did you rsync the database from the old config though ?

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Because with your perms I assume it’s was a new dataset structure

calm sandal Oct 27, 2025, 1:50 AM

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yeah i did

next chasm Oct 27, 2025, 1:51 AM

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Can you share what
sudo ls -la path/to/database
Gives ?

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I’ll have a look at it tomorrow

calm sandal Oct 27, 2025, 1:52 AM

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next chasm Oct 27, 2025, 1:58 AM

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calm sandal correct?

Could try to set the group as docker
I don’t think it will make it work but I’m not sure now

next chasm Oct 27, 2025, 2:02 AM

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calm sandal /immich

And can you also share the new perms on immich parent just to double check

calm sandal Oct 27, 2025, 2:02 AM

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yeah doesnt work

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its fine for now

next chasm Oct 27, 2025, 2:05 AM

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What about the perms on both parents ? apps and stacks ?

calm sandal Oct 27, 2025, 2:34 AM

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apps and stacks respectively

next chasm Oct 27, 2025, 11:39 AM

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next chasm

Could you strip the acl on both and apply the same perms as there also

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Again the permissions seem to be correct to allow apps and netdata to work, but that is strange that it doesn’t

calm sandal Oct 29, 2025, 1:52 AM

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hello, i have looked at some of the logs

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2025-10-29 01:50:04.810844+00:00Using SSD storage
2025-10-29 01:50:04.821301+00:002025-10-29T01:50:04.821301105Z
2025-10-29 01:50:04.821337+00:00PostgreSQL Database directory appears to contain a database; Skipping initialization
2025-10-29 01:50:04.821368+00:002025-10-29T01:50:04.821368932Z
2025-10-29 01:50:04.830159+00:002025-10-29 01:50:04.830 GMT [1] LOG: skipping missing configuration file "/var/lib/postgresql/data/postgresql.override.conf"
2025-10-29 01:50:04.830369+00:002025-10-29 01:50:04.830 GMT [1] LOG: skipping missing configuration file "/var/lib/postgresql/data/postgresql.override.conf"
2025-10-29 01:50:04.830809+00:002025-10-29 01:50:04.830 UTC [1] FATAL: database files are incompatible with server
2025-10-29 01:50:04.830829+00:002025-10-29 01:50:04.830 UTC [1] DETAIL: The data directory was initialized by PostgreSQL version 14, which is not compatible with this version 15.14 (Debian 15.14-1.pgdg12+1).

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could this be the problem?

next chasm Oct 29, 2025, 9:26 AM

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calm sandal could this be the problem?

Yes this could be, I never saw that issue, but the best way here would be to restore the database from a database backup
Since you’re going to docker I would do that there then

calm sandal Oct 29, 2025, 9:27 AM

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yep im trying to do that now but running into some problems also

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like i posted in #immich this is the error

next chasm Oct 29, 2025, 12:39 PM

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calm sandal like i posted in <#994044917355663450> this is the error

well it says that there isn't a folder names like that

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can you do ls -l /mnt/zpool/stacks/apps/immich/data/backups

calm sandal Oct 30, 2025, 1:06 AM

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next chasm Oct 30, 2025, 1:17 AM

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Have you tried without the «

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Arf French formating well you get the idea without the quotes

calm sandal Oct 30, 2025, 1:19 AM

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you mean "<" ?

next chasm Oct 30, 2025, 1:21 AM

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Before the /mnt and right after the .qz

next chasm Oct 30, 2025, 1:22 AM

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calm sandal you mean "<" ?

Not the < but the thing around it in your message

calm sandal Oct 30, 2025, 1:22 AM

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oh ok ill try

next chasm Oct 30, 2025, 1:22 AM

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" "

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These 😂

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Oh wait no it should work

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Oooh im tired

next chasm Oct 30, 2025, 1:24 AM

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calm sandal like i posted in <#994044917355663450> this is the error

The issue is the \ before | sed and after gz"

calm sandal Oct 30, 2025, 1:26 AM

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i got new errors
SET
SET
SET
ERROR: cannot drop the currently open database
NOTICE: role "immich" does not exist, skipping
DROP ROLE
CREATE ROLE
ALTER ROLE
SET
SET
SET
SET
SET
set_config

public, pg_catalog
(1 row)

SET
SET
SET
SET
UPDATE 1
DROP DATABASE
ERROR: option "locale_provider" not recognized
LINE 1: ...late1 WITH TEMPLATE = template0 ENCODING = 'UTF8' LOCALE_PRO...
^
ERROR: database "template1" does not exist
\connect: connection to server on socket "/var/run/postgresql/.s.PGSQL.5432" failed: FATAL: database "template1" does not exist

next chasm Oct 30, 2025, 1:50 AM

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The immich you’re trying to restore to, is it an TrueNAS immich install or a dockge one ?

calm sandal Oct 30, 2025, 1:52 AM

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truenas one

north fossil Oct 30, 2025, 2:09 AM

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Your backup is from Postgres 15, you’re trying to restore into PG 14. That doesn’t work

next chasm Oct 30, 2025, 2:11 AM

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north fossil Your backup is from Postgres 15, you’re trying to restore into PG 14. That doesn...

That’s why I asked, isn’t TrueNAS using pg15 for immich?

north fossil Oct 30, 2025, 2:11 AM

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That I don’t know, but it’s def the cause of this error

calm sandal Oct 30, 2025, 2:14 AM

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but in console.yaml i changed to pg15?

north fossil Oct 30, 2025, 2:15 AM

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Not if you didn’t change the SHA tag

next chasm Oct 30, 2025, 2:16 AM

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So that’s the dockge running not TrueNAS -_-

calm sandal Oct 30, 2025, 2:17 AM

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o

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mb

next chasm Oct 30, 2025, 2:18 AM

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Si yeaj you ha to update the sha tag also (isn’t removing it also fine @north fossil ?)

north fossil Oct 30, 2025, 2:19 AM

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Yes removing it is fine

calm sandal Oct 30, 2025, 2:44 AM

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ok will try when I get home

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thanks for you two's help!

calm sandal Oct 31, 2025, 1:22 AM

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OMG I got it to work

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thanks a lot!!!

#Migrate from truenas app catalog to dockge

References

Checklist

Information

i got new errors SET SET SET ERROR: cannot drop the currently open database NOTICE: role "immich" does not exist, skipping DROP ROLE CREATE ROLE ALTER ROLE SET SET SET SET SET set_config

i got new errors
SET
SET
SET
ERROR: cannot drop the currently open database
NOTICE: role "immich" does not exist, skipping
DROP ROLE
CREATE ROLE
ALTER ROLE
SET
SET
SET
SET
SET
set_config