TrueNAS filesystem update issue. | Immich | Page 1

stiff swan Sep 30, 2025, 5:02 PM

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Hi,
I am having trouble updating the immich to the new filesystem.

I saw my server container was exiting, but getting into the logs showed that the pgvecto container can't authenticate the 'immich' user. I have attached the screenshots of the server and pgvecto container logs.

Thanks in advance

cerulean tulipBOT Sep 30, 2025, 5:03 PM

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:wave: Hey @stiff swan,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich .

References

Container Logs: docker compose logs docs
Container Status: docker ps -a docs
Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA

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Checklist

I have...

:blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
:blue_square: read applicable release notes.
:blue_square: reviewed the FAQs for known issues.
:blue_square: reviewed Github for known issues.
:blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
:blue_square: uploaded the relevant information (see below).
:blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

Your docker-compose.yml and .env files.
Logs from all the containers and their status (see above).
All the troubleshooting steps you've tried so far.
Any recent changes you've made to Immich or your system.
Details about your system (both software/OS and hardware).
Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
The version of the Immich server, mobile app, and other relevant pieces.
Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

fallen mantle Sep 30, 2025, 5:06 PM

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From which version of TrueNAS Immich have you updated?

stiff swan Sep 30, 2025, 5:07 PM

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So, my last working version of immich was 1.119.1 in TrueNAS 24.04

fallen mantle Sep 30, 2025, 5:07 PM

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If your version was old, you might need to set a password (the one you wrote in the DB_PASSWORD field)
But if that is the case, you should probably also use the custom app to upgrade the database itself at the same time

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Oh yeaah, you definitely need the custom app before changing the password

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As you first need Immich to start on > 1.132.0 but < 1.137.0

stiff swan Sep 30, 2025, 5:08 PM

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OK

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So rather than the standard trueNAS app I'll have to make a custom app?

fallen mantle Sep 30, 2025, 5:09 PM

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No

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So I suppose you're on 25.04?

stiff swan Sep 30, 2025, 5:09 PM

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Yes

fallen mantle Sep 30, 2025, 5:09 PM

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So we custom fix, then you can go back to the catalog version

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Next to the Immich edit button, click on the three dot menu

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there you can "convert to custom app" or something like that

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It will convert the app to a yaml file

stiff swan Sep 30, 2025, 5:11 PM

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Oh yeah, found it

fallen mantle Sep 30, 2025, 5:12 PM

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You edit this file, and in there,
around line 173, there is
image: ghcr.io/immich-app/immich-machine-learning:v1.143.1
change v1.143.1to v1.132.3
Do the same at around line 419
for image: ghcr.io/immich-app/immich-server:v1.143.1

And also around line 438, you replace the /data with /usr/src/app/upload

stiff swan Sep 30, 2025, 5:12 PM

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BTW just letting you know, I could not find any /backups folder so the data/backup in my new dataset is empty

fallen mantle Sep 30, 2025, 5:12 PM

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That's a good thing you had the password issue, this way it did not break the database 🙂

fallen mantle Sep 30, 2025, 5:13 PM

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stiff swan BTW just letting you know, I could not find any /backups folder so the data/back...

Yeah, thats ok
just ensure that it backups and not backup

stiff swan Sep 30, 2025, 5:13 PM

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OK, thanks

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I'm updating the file now

fallen mantle Sep 30, 2025, 5:13 PM

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and inside it, do a touch .immich otherwise immich will complain

fallen mantle Sep 30, 2025, 5:15 PM

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stiff swan I'm updating the file now

It should still complain about the password, but it better to have the right "in between" version before allowing immich to change stuff

stiff swan Sep 30, 2025, 5:18 PM

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I could not vind a v.1.143.1 in line 173 or around there

fallen mantle Sep 30, 2025, 5:19 PM

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Bit above probably

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Copy pasted from soo much different threads

stiff swan Sep 30, 2025, 5:19 PM

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Oh😅. OK

fallen mantle Sep 30, 2025, 5:19 PM

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copy the yaml in a text editor and search for the lines without the versions

stiff swan Sep 30, 2025, 5:19 PM

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Got it

fallen mantle Sep 30, 2025, 5:20 PM

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So these 2
image: ghcr.io/immich-app/immich-server
image: ghcr.io/immich-app/immich-machine-learning:

and modify the version they ave to 1.132.3

stiff swan Sep 30, 2025, 5:23 PM

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I had the machine learning off, so it is not there. It is not coming up in search

fallen mantle Sep 30, 2025, 5:24 PM

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OOooh

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yeah, then ignore that

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so just change the version and the target mountpoint

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Lmk when you've done the change and when immich complains again about the password

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I'll tell you what to do next

stiff swan Sep 30, 2025, 5:40 PM

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OK, just give me a few minuites

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I change this /data of target, right?

stiff swan Sep 30, 2025, 5:59 PM

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fallen mantle Lmk when you've done the change and when immich complains again about the passwo...

OK, so I've done that.

fallen mantle Sep 30, 2025, 5:59 PM

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Sorry went to eat

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but yeah you had change it to /usr/src/app/upload

fallen mantle Sep 30, 2025, 6:00 PM

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stiff swan OK, so I've done that.

So now does immich still complain about password? (It shouldà)

stiff swan Sep 30, 2025, 6:03 PM

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Let me see if it does.

stiff swan Sep 30, 2025, 6:04 PM

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fallen mantle Sorry went to eat

No worries, so did I.

fallen mantle Sep 30, 2025, 6:09 PM

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fallen mantle So now does immich still complain about password? (It shouldà)

If that is the case

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then keep the app running

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and in truenas shell do
sudo docker exec -it ix-immich-pgvecto-1 psql -U immich -d postgres -c "ALTER USER immich WITH PASSWORD 'new_secure_password';"
Replace new_secure_password with the one you set in the Immich database

stiff swan Sep 30, 2025, 6:14 PM

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Ya, so the password error is still there

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Ran the code as instructed. It finished with 'ALTER ROLE'

fallen mantle Sep 30, 2025, 6:17 PM

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Yep

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You might need to restart Immich

stiff swan Sep 30, 2025, 6:18 PM

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Yes, it restarted and is working on desktop.

It is showing 'Error in runInIsolateGentle for remote-sync' in my phone tho.

fallen mantle Sep 30, 2025, 6:19 PM

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You're on an old version

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so this might be expected

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Can you try to donwload an image from web browser?

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Click on it, 3dots menu upper right and then "download"

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try that on multiple periods of time

stiff swan Sep 30, 2025, 6:20 PM

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Sure

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Yes works

fallen mantle Sep 30, 2025, 6:20 PM

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it's just to verify that you have rsync everyhitng correctly

stiff swan Sep 30, 2025, 6:20 PM

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fallen mantle try that on multiple periods of time

OK

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Yes, tried with different timeline, also tried with video. Download is working properly.

fallen mantle Sep 30, 2025, 6:22 PM

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Ok, that is good then

stiff swan Sep 30, 2025, 6:22 PM

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Thumbnails show my entire timeline too

fallen mantle Sep 30, 2025, 6:22 PM

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you can now delete the custom app

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and reinstall immich

stiff swan Sep 30, 2025, 6:22 PM

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OK

fallen mantle Sep 30, 2025, 6:22 PM

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If you did not use any ixVolumes

stiff swan Sep 30, 2025, 6:22 PM

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No i didnt

fallen mantle Sep 30, 2025, 6:22 PM

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this should upgrade to latest without issues

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going from 1.132.3 to 1.143.1 is ok

stiff swan Sep 30, 2025, 6:22 PM

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Should I delete the docker image while deleting?

fallen mantle Sep 30, 2025, 6:22 PM

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You could to regains space

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otherwise you can also manage them on the apps page

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(you probably have others that can be deleted)

stiff swan Sep 30, 2025, 6:23 PM

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OK, coz I remember that docker image takes a while to download

fallen mantle Sep 30, 2025, 6:23 PM

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Yes, it depends on your internet speed

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but it will download a new version anyway

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but it might reuse the old for some caching so this could help

stiff swan Sep 30, 2025, 6:26 PM

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So the I reinstalled immich and everything went smooth.

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And I'm able to see the photos in my app too.

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Is there anything else I need to do?

fallen mantle Sep 30, 2025, 6:35 PM

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Nope should be good!

stiff swan Sep 30, 2025, 6:50 PM

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Thanks a lot for the help

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I’ll close this ticket then

#TrueNAS filesystem update issue.

References

Checklist

Information