Many problems on rpi5 | Immich | Page 1

gritty sage Sep 20, 2025, 9:32 PM

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1st it keeps crshimg when i enable the ai and machine learning

2 mobile app keeps crashing on s23u after background sync is enabled

3 syncing is very wierd, i cant sync everything cuz it stops queuing somewhere at 5000 also i left it syncing then left somewhere and came back to rpi powered off but then when i turned it on it said there are like 5k files synced but now wjen i try to sync it again it says 0 files are synced and it goes from zero again

turbid turtleBOT Sep 20, 2025, 9:32 PM

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:wave: Hey @gritty sage,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich .

References

Container Logs: docker compose logs docs
Container Status: docker ps -a docs
Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA

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Checklist

I have...

:blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
:blue_square: read applicable release notes.
:blue_square: reviewed the FAQs for known issues.
:blue_square: reviewed Github for known issues.
:blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
:blue_square: uploaded the relevant information (see below).
:blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

Your docker-compose.yml and .env files.
Logs from all the containers and their status (see above).
All the troubleshooting steps you've tried so far.
Any recent changes you've made to Immich or your system.
Details about your system (both software/OS and hardware).
Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
The version of the Immich server, mobile app, and other relevant pieces.
Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

turbid turtleBOT Sep 20, 2025, 9:33 PM

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turbid turtle ## Checklist I have... 1. :blue_square: verified I'm on the latest release(note ...

Successfully submitted, a tag has been added to inform contributors. :white_check_mark:

crystal lynx Sep 20, 2025, 9:44 PM

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gritty sage 1st it keeps crshimg when i enable the ai and machine learning 2 mobile app ke...

How much ram do you have? What storage medium are you using?

gritty sage Sep 20, 2025, 9:44 PM

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8gb ram for storing photos i am using an external hdd 1tb

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*On rpi 8gb ram on phone 8gb ram too idk whitch u asked for

crystal lynx Sep 20, 2025, 9:46 PM

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gritty sage 8gb ram for storing photos i am using an external hdd 1tb

Are you running anything else on the RPI?

gritty sage Sep 20, 2025, 9:47 PM

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Yea but just some light containers

crystal lynx Sep 20, 2025, 9:47 PM

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What's the ram used on the system when immich is not running?

gritty sage Sep 20, 2025, 9:47 PM

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gritty sage Yea but just some light containers

Like speedtest, wireguard cloudflare

gritty sage Sep 20, 2025, 9:48 PM

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crystal lynx What's the ram used on the system when immich is not running?

1 sec lemme emcheck

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Around 14%

crystal lynx Sep 20, 2025, 9:50 PM

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Just run htop from terminal to know

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Is swap being utilized?

gritty sage Sep 20, 2025, 9:51 PM

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Dont think so

crystal lynx Sep 20, 2025, 9:51 PM

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Can you share a screenshot of the htop result?

gritty sage Sep 20, 2025, 9:53 PM

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crystal lynx Sep 20, 2025, 9:54 PM

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Ok so you're using 1gb, meaning you have about 7 free. Did you change the clip model or is it default?

gritty sage Sep 20, 2025, 9:55 PM

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Everything is default except the upload path

crystal lynx Sep 20, 2025, 9:55 PM

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Upload, library, database?

gritty sage Sep 20, 2025, 9:55 PM

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Huh

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I just changed the location to upload on external hdd

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Instead of sd card

crystal lynx Sep 20, 2025, 9:56 PM

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Ok. What do the logs show?

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I'd probably try changing all jobs to a concurrency of 1, and see if it works from there. Might be a good starting point

gritty sage Sep 20, 2025, 9:57 PM

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Okay and what abt the syncing and mobile app tho

crystal lynx Sep 20, 2025, 9:58 PM

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Let's start with that and see what happens. I'm fairly sure you're limited by hardware somehow. Either memory or iops

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Hopefully not disk space

gritty sage Sep 20, 2025, 9:59 PM

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I know 1 person who uses exactly same rpi for this purpose and he told it works fine

crystal lynx Sep 20, 2025, 10:00 PM

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I mean yes it'll work, how well is certainly debatable

gritty sage Sep 20, 2025, 10:02 PM

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Also if ya want here u can read some logs i dont think they will help much tho

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https://pastebin.com/Bf63ycQf

Pastebin

logy - Pastebin.com

Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.

crystal lynx Sep 20, 2025, 10:05 PM

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Are you sure your env is properly setup?

immich-server | Error: ENOENT: no such file or directory, mkdir 'upload/upload/dca5ac92-e3dc-4ebb-a435-c18e6115cd26/96/e3'

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/docker compose yml

gritty sage Sep 20, 2025, 10:05 PM

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gritty sage Sep 20, 2025, 10:06 PM

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crystal lynx Are you sure your env is properly setup? ```immich-server | Error: E...

What is this location tho

crystal lynx Sep 20, 2025, 10:06 PM

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gritty sage What is this location tho

One you set in your env/ compose file?

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It's from the log

gritty sage Sep 20, 2025, 10:09 PM

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Idk

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The top path is the only thing i changed

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And it was before instak so everything shkuld be normal

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Srry if im stupid but yh i dont understand docker much

crystal lynx Sep 20, 2025, 10:11 PM

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I'm sorry I don't have experience with casaos. I'm not sure if your directories even exist / if you have any media on the server.

gritty sage Sep 20, 2025, 10:11 PM

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I do

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On pc it showed me pics that it synced from phone

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But how do i fix the sunchronization and app things tho

crystal lynx Sep 20, 2025, 10:12 PM

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Well, for some reason it's expecting files to exist that do not

crystal lynx Sep 20, 2025, 10:13 PM

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gritty sage But how do i fix the sunchronization and app things tho

You need to eliminate the errors from the logs

gritty sage Sep 20, 2025, 10:15 PM

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gritty sage

The pi shut down after this also

gritty sage Sep 20, 2025, 10:15 PM

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crystal lynx You need to eliminate the errors from the logs

Yea

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Also how do i update?

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That could fix some errors

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Atl in phome app

crystal lynx Sep 20, 2025, 10:16 PM

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gritty sage Also how do i update?

No idea. Again, I don't use casaos.

crystal lynx Sep 20, 2025, 10:17 PM

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gritty sage That could fix some errors

You need to address the errors in the logs

gritty sage Sep 21, 2025, 6:41 AM

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crystal lynx You need to address the errors in the logs

Now i booted it up again and i didnt notic any errors in the logs

#Many problems on rpi5

References

Checklist

Information