#Proxmox Immich Lost Admin PW

1 messages · Page 1 of 1 (latest)

idle totem
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I accidently deleted my admin PW in my PW manager, and now I can't get into the admin account on my immich. I have immich installed on proxmox and the "immich-admin reset-admin-password" just returns "-bash: immich-admin: command not found".

I have searched all over and can't find what to do. I am running this from the console of the immich container in proxmox. is there another place to go? I figure I am "attched" to the container as when I go in it says "root@molten kettle:~#"

molten kettleBOT
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:wave: Hey @idle totem,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: read applicable release notes.
  3. :ballot_box_with_check: reviewed the FAQs for known issues.
  4. :ballot_box_with_check: reviewed Github for known issues.
  5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: uploaded the relevant information (see below).
  7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
  • Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
  • The version of the Immich server, mobile app, and other relevant pieces.
  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

molten kettleBOT
placid steeple
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You should reach out to the maintainers of that install method. We don’t support it

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For us it would be docker exec …

iron lake
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@idle totem navigate to /opt/immich/app/bin in the container and execute the command as ./immich-admin reset-admin-password

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Alternatively you can first set PATH=$PATH:/opt/immich/app/bin

idle totem
iron lake
idle totem
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thank you so much

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/closed