#Server restarts since updating to 1.139.3

1 messages · Page 1 of 1 (latest)

tropic shuttle
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When updating, I noticed that the last four photos uploaded were not appearing, giving an error, but when I downloaded them, they were fine. So I went to the administration menu, Tasks, and saw that the thumbnails told me that four were missing. When I clicked on the missing button, the server started to restart. It didn't matter that I recovered the database from the backups, it kept doing it. Only when I deleted these photos did it stop restarting, but if I uploaded them again, it started again. The photos are in HEIC format, but the previous ones didn't cause any problems.

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ivory wyvernBOT
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:wave: Hey @tropic shuttle,

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References

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prime yacht
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This sounds like #21189

ivory wyvernBOT
tropic shuttle
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Here are the logs. Now more files with errors are appearing (without thumbnails). When I tell it to restart them in Tasks, the server starts restarting over and over again.

📎 immich_server_logs_2.txt
tropic shuttle
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updated to version 1.39.4 and everything is still the same, constant reboot

Captura_de_pantalla_2025-08-25_205536.png
worldly depot
tropic shuttle
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and how can I return to a previous version, 1.139.1 for example

worldly depot
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In your .env file, change this

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release
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so change to v1.138.2

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Do you mind zip up and share the photo that causes the crash?

tropic shuttle
worldly depot
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if you try drag/drop this photo on the web, does it also cause a restart?

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I just try upload them via the web and it seems to work fine

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so I wonder what would be the cause on your system 🤔

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and what is your server spec btw?

tropic shuttle
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I have it on a raspberry pi 4B with:PRETTY_NAME="Debian GNU/Linux 12 (bookworm)"
NAME="Debian GNU/Linux"
VERSION_ID="12"
VERSION="12 (bookworm)"
VERSION_CODENAME=bookworm
ID=debian

worldly depot
tropic shuttle
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I don't know the cause, but looking back in time I see many photos with errors, which were visible before, as well as there are photos in HEIC format that are visible.

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Right now it's not restarting, but many photos come out with an error, if I click there, it starts to restart

Captura_de_pantalla_2025-08-25_215122.png
worldly depot
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I am building a test image which you can use to see if it resolve the issue shortlyu

tropic shuttle
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thank you

worldly depot
# tropic shuttle thank you

in the .env file can you change IMMICH_VERSION=pr-21267? then run docker compose pull and docker compose up

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see if it help fixes the issue

prime yacht
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Is this with the heif change @worldly depot ?

worldly depot
tropic shuttle
worldly depot
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can you give it 5 minutes and pull again? Sorry, just pushed another change

tropic shuttle
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ok, I hope

worldly depot
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Hmm, there seems to be some more issues, I will let you know once they are good to pull

tropic shuttle
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When I downloaded it to version 1.138.1 it gave me errors, but when I went to administration and clicked on missing items it was fixed, now they look good

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In version 1.139.2 it also restarts

worldly depot
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the latest version is 1.139.4

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do you mind change that?

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oh you already did

tropic shuttle
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When I switched to version 1.139.4 is when I noticed the problem.

worldly depot
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@tropic shuttle can you try repull the image pr-21267 and try again, see if it is still crashing

karmic umbra
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Or were they part of your original issue as well?

worldly depot
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the original issue should not seeing sharp error

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it would just crash

karmic umbra
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I guess what I'm asking is that I don't really seen any hint at the sharp binary being the issue here and I'm wondering if we're running in the wrong direction trying to fix something that's not even broken

worldly depot
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could be, exactly why we are trying this out, if it doesn't fix it then it is probably libheif issue

tropic shuttle
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I will try it now, but with version 1.138.1 as I said before it was fixed, I will tell you in a few minutes

worldly depot
tropic shuttle
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When I installed the new image everything looked fine, but I took two photos with my phone and uploaded them and they already gave an error and immediately the server started to restart.

📎 immich_server_logs_4.txt Captura_de_pantalla_2025-08-25_230841.png
worldly depot
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Thank you, looks like my fix doesn't work. We will take a look at different things. you can use 1.138.2 for now

tropic shuttle
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I changed the camera settings on my phone, now for JPG, the same thing happens, it gives an error when viewing when uploading and then the server restarts.

worldly depot
tropic shuttle
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After using version 1.138.1 for a few days, I decided to update to the new 1.140.0, but I still have the same problems: the new photos I upload are not displayed and the server starts to restart.

Captura_de_pantalla_2025-08-29_232001.png Captura_de_pantalla_2025-08-29_231925.png
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As you can see, it only affects the photos; the video looks fine.

prime yacht
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add VIPS_NOVECTOR=1 to your env and compose up

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This is a workaround for RPi to be clear

tropic shuttle
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Thanks, that was the solution. I thought I would have to go back to version 1.138.1. I was looking for the meaning of this variable. From what I understand, this reduces performance. I'll see how it affects me over time. I thought I wouldn't have these problems with the Pi4.

prime yacht
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It's a bug in a library that only affects the RPi unfortunately