#can i get data back if i have the disk but new installation

1 messages · Page 1 of 1 (latest)

gusty palm
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My virtual envirnment broke so i have to rebuild my immich (yes i don't have backup jet)

I have the disk with all my assets, so i will mount that into the new VM.

My question is then, if i make a new clean immich installation and add my 2 other users, would i then be able to get all assets back to the users ?

tough craneBOT
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:wave: Hey @gusty palm,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: read applicable release notes.
  3. :ballot_box_with_check: reviewed the FAQs for known issues.
  4. :ballot_box_with_check: reviewed Github for known issues.
  5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: uploaded the relevant information (see below).
  7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
  • Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
  • The version of the Immich server, mobile app, and other relevant pieces.
  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

tough craneBOT
halcyon brook
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Do you have a backup of the database?

tough craneBOT
gusty palm
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dont think so, i install immich with docker compose, and that was on the disk that i have reinstalled proxmox on.

halcyon brook
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Then you'll have to start the new instance with an empty UPLOAD_LOCATION and upload all the files from the old one

tough craneBOT
halcyon brook
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And then set up backups, this time

narrow fox
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there should be automatic database dumps in the upload_location folder, are you 100% sure you don't have those?

gusty palm
gusty palm
magic stirrup
tough craneBOT
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So when people say "x is not a backup tool" what they are actually saying is "you probably don't actually want a single point in time copy of your data", which is what that tool is doing.

And that "backup tools" exist today that:

  • can run on a schedule
  • only copy new/changed data (incremental)
    keep track of changes over time in the backup, with the option to restore to a previous version

This gives you the ability to recover a file that was deleted some time ago, restore to a point prior to data corruption, etc., all while being space efficient (similar blocks are deduplicated)

Popular backup tools are restic and borg.

magic stirrup
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this is very important btw. just copying is not a backup tool. use some of the recommended options :)

hollow cliff
gusty palm
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thanks, i will have a look when i have the new VM up and running again 👍

gusty palm
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i can see these on my disk, i believe that is what i need?

image.png
gusty palm
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i get this when i try to restore

image.png
narrow fox
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what command are you trying to use? you are missing the | characters

gusty palm
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i had to be sudu su, now it seems to restore 🙂

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so now it's done i think, should i now just make sudo docker compose up -d?

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the immich server won't start up

image.png
narrow fox
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logs please

gusty palm
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this is wat i see multiply times

hollow cliff
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whats your docker-compose.yml ?
It looks for a folder called <UPLOAD_LOCATION>/.... (?)

gusty palm
hollow cliff
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perfect

gusty palm
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It's working for the users as well, just wanted to update the case 👍

hollow cliff