#Why storage space size is different?

1 messages · Page 1 of 1 (latest)

timid pier
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The storage space displayed in Server stats is 342 GiB, but the used storage capacity displayed in the sidebar is 596.8 GiB. Why are the statistics in these two places different?

ripe oakBOT
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:wave: Hey @timid pier,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :blue_square: read applicable release notes.
  3. :blue_square: reviewed the FAQs for known issues.
  4. :blue_square: reviewed Github for known issues.
  5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: uploaded the relevant information (see below).
  7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
  • Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
  • The version of the Immich server, mobile app, and other relevant pieces.
  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

pseudo cedar
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The sidebar is everything on the disk, not just Immich

thorny egret
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If you set a storage quota, it will show what your user uses

timid pier
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@pseudo cedar @thorny egret Thank you for your reply. I created a separate partition to store Immich data, and the storage capacity displayed in the sidebar is the same as that displayed by the df -h command. So, is there any other Immich data on the disk besides the photos themselves?

coral elbow
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Thumbnails and encoded-video, about 20% overhead

timid pier