#album shared via link shows only thumbnails

1 messages · Page 1 of 1 (latest)

fresh veldt
#

Thumbnails are visible, but after clicking it says "page not found, authentication required". I have nginx proxy host and letsencrypt ssl, could it be something to do with them ? I see that there is example config for nginx, but im such a noob, dont know how to deal with it, i have only basic configuration in nginx gui.

keen heronBOT
#

:wave: Hey @fresh veldt,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

#

Checklist

I have...

  1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :blue_square: read applicable release notes.
  3. :blue_square: reviewed the FAQs for known issues.
  4. :blue_square: reviewed Github for known issues.
  5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: uploaded the relevant information (see below).
  7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
  • Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
  • The version of the Immich server, mobile app, and other relevant pieces.
  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

fresh veldt
#

album shared via link shows only thumbnails

tulip zenith
#

What's your proxy config?

fresh veldt
#

i have done just a basic config through gui in truenas, ill try to find config files to paste

#

i have enabled websockets support, but under advanced configuration i do not have anything.

image.png
#

i suppose its here i need to add something ?

tulip zenith
#

Do you have Auth in npm?

fresh veldt
#

im sorry, im such a noob in these things, i run ngingx in truenas and have managed to get these working via tutorials. How do i check Auth etc ?

#

i believe there is no npm in truenas

#

aah, but ofcource npm is in immich/ngingx container ..

tulip zenith
#

I meant you can turn on authentication in npm, which you probably haven't?

fresh veldt
#

no i have not, should this be done in nginx or ?

tulip zenith
#

No it shouldn't be on at all, just checking

#

I have to think some things are not parsed properly for your proxy but I wouldn't know what 👀

#

Do you have anything for dns?

fresh veldt
#

yes i have my own domain name if thats what you are asking ?

tulip zenith
#

Yes but do you have a split dns solution

fresh veldt
#

i dont know 😄

tulip zenith
#

I.e. Do machines in your local network resolve to local ips

fresh veldt
#

yes my intranet machines works with 192.168.x.x ips

tulip zenith
#

Yes but you're connecting through domain

#

The domain resolves to your external ip

fresh veldt
#

yes

tulip zenith
#

That will lead to funky situations if you're trying to use it from inside the network

#

Try opening the share from mobile data for instance, does it work then?

fresh veldt
#

oh wait, i just checked, if i reverse my extrnal ip, it goes to my internet providers

#

google suggests me to pass IMMICH_SERVER_URL within container, but truenas does not have any possibility to set variables

#

is this same in immich settings:

image.png
#

shared album btw works from my local machine via my domain name, does this say something to you ?

tulip zenith
#

Oh yeah you have to set that indeed

fresh veldt
#

doesnt seem to make a difference tho 🙁

#

hm, when i share the album link, it is http link, but after that it changes to https, which one should i add to that external domain ?

#

well, no matter which, doesnt help :/

fresh veldt
#

it seems that you can download the files even tho you cant open them

fresh veldt
#

ah, i managed to fix it, it was nginx configuration issue

tulip zenith
#

Did you http instead of https?

#

Something silly like that

fresh veldt
#

i actually managed to ask from gemini, it made me configuration for nginx 😄

tulip zenith
#

Please share because I'm interested in the actual issue

fresh veldt
tulip zenith
#

Pretty wild config, I'm sure it can be easier but if it works let's just leave it at that

fresh veldt
#

🙂

fresh veldt
#

Oh bugger, it doesnt work, my phone just had login information in cache or somewhere, in incognito window it does not work 🙁