#/immich_server container doesn't work any more after i updated to version 1.36.0

1 messages · Page 1 of 1 (latest)

last trenchBOT
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:wave: Hey @marsh trout,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: read applicable release notes.
  3. :ballot_box_with_check: reviewed the FAQs for known issues.
  4. :ballot_box_with_check: reviewed Github for known issues.
  5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: uploaded the relevant information (see below).
  7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
  • Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
  • The version of the Immich server, mobile app, and other relevant pieces.
  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

last trenchBOT
foggy charm
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Please post the requested info, don't just check the boxes and call it a day

marsh trout
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i was about to do that

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wait how do i updload docker compose and env files here ?
should i copy and paste what is written in them ?

foggy charm
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Yeah that's fine

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Make sure to use code formatting

marsh trout
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DB_DATABASE_NAME=immich
UPLOAD_LOCATION=./library
DB_DATA_LOCATION=./postgres
IMMICH_VERSION=release
DB_PASSWORD=
DB_USERNAME=postgres
PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/src/app/bin
NODE_VERSION=22.14.0
YARN_VERSION=1.22.22
LD_LIBRARY_PATH=/usr/lib/jellyfin-ffmpeg/lib:/usr/lib/wsl/lib:
NODE_ENV=production
NVIDIA_DRIVER_CAPABILITIES=all
NVIDIA_VISIBLE_DEVICES=all
IMMICH_BUILD=15281783550
IMMICH_BUILD_URL=https://github.com/immich-app/immich/actions/runs/15281783550
IMMICH_BUILD_IMAGE=v1.134.0
IMMICH_BUILD_IMAGE_URL=https://github.com/immich-app/immich/pkgs/container/immich-server
IMMICH_REPOSITORY=immich-app/immich
IMMICH_REPOSITORY_URL=https://github.com/immich-app/immich
IMMICH_SOURCE_REF=v1.134.0
IMMICH_SOURCE_COMMIT=58ae77ec9204a2e43a8cb2f1fd27482af40d0891
IMMICH_SOURCE_URL=https://github.com/immich-app/immich/commit/58ae77ec9204a2e43a8cb2f1fd27482af40d0891

this is the env file

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and i think this is the informations on the docker compose

Labels
com.docker.compose.config-hash 5ba448eb2623834af872533bbe4ef82962bd094cf17ab4cd7285af34ecd5dbf8
com.docker.compose.container-number 1
com.docker.compose.depends_on
com.docker.compose.image sha256:bcc373d8f1ec874f2fc597e45e1976d6396011425442f6f2a74c9760932cc833
com.docker.compose.oneoff False
com.docker.compose.project immich
com.docker.compose.project.config_files /home/pepeno/immich-app/docker-compose.yml
com.docker.compose.project.working_dir /home/pepeno/immich-app
com.docker.compose.service redis
com.docker.compose.version 2.36.2

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i am getting all these from portainer , as for some reason i cant find the docker compose and env file.

i couldn't find them in the 1.135.3 version but that version worked perfectly

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also on portainer it shows that immich server is running , but doensnt show the port.

on my Cockpit it shows that it is unhealthy and restarting with the logs full of /bin/bash : start.sh: no such file or directory

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to update it , i did it from portainer , just like i did with versione 1.135.3 i stopped all the immich containers , and recreated the immage with " re-pull image" activated

last trenchBOT
foggy charm
marsh trout
foggy charm
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That labels stuff you posted suggests it's at /home/pepeno/immich-app/docker-compose.yml

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But idk anything about portainer stuff

marsh trout
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when is do sudo nano /home/pepeno/immich-app/docker-compose.yml

it opens an empty file saying it's a new file for some reason.

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if i reinstall the env file and the docker compose file in that same directory , and do
docker compose up -d

will it wipe out all the images that are in there ?
i got like 200gb of photos and videos

foggy charm
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It shouldn't, but in any case you should have backups

marsh trout
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backups ?
am running this on a frying pan (laptop) with 1 ssd for everything

foggy charm
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Where you're running doesn't make any difference in the need for backups

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If you don't have backups, that should be your very first priority and you shouldn't touch anything else until those are set up

marsh trout
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any tips on how to backup ?

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okay it works , i reinstalled the docker and env file , modified them.

and did
docker compose pull
docker compose up -d

and now everything works