#Getting system integrity issues after migrating to 1.133.1 from 1.132.0

1 messages · Page 1 of 1 (latest)

glass venture
#

Hi, I updated from 1.133.1 today, and my immich-server is unable to boot, with the following error message:

2025-05-24T11:46:37.757610001Z [Nest] 7 - 05/24/2025, 11:46:37 AM LOG [Microservices:StorageService] Verifying system mount folder checks, current state: {"mountChecks":{"thumbs":true,"upload":true,"backups":true,"library":true,"profile":true,"encoded-video":true}}
2025-05-24T11:46:37.761036103Z [Nest] 7 - 05/24/2025, 11:46:37 AM ERROR [Microservices:StorageService] Failed to write upload/profile/.immich: Error: EACCES: permission denied, open 'upload/profile/.immich'
2025-05-24T11:46:37.763611369Z microservices worker error: Error: Failed to write "<UPLOAD_LOCATION>/profile/.immich - Please see https://immich.app/docs/administration/system-integrity#folder-checks for more information.", stack

I have not changed any of my volumes mounts or any file structure.

The relevant parts of the docker compose file here (I use portainer):
name: immich

services:
immich-server:
container_name: immich_server
image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}

user: 1000:10
volumes:
  # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the stack.env file
  - ${UPLOAD_LOCATION}:/usr/src/app/upload
  - ${THUMB_LOCATION}:/usr/src/app/upload/thumbs
  - ${ENCODED_VIDEO_LOCATION}:/usr/src/app/upload/encoded-video
  - ${PROFILE_LOCATION}:/usr/src/app/upload/profile
  - ${BACKUP_LOCATION}:/usr/src/app/upload/backups
  - /etc/localtime:/etc/localtime:ro

My .env:
UPLOAD_LOCATION=/volume1/immich/immich_files
THUMB_LOCATION=/volume2/docker/immich/thumbs
ENCODED_VIDEO_LOCATION=/volume1/immich/encoded-video
PROFILE_LOCATION=/volume2/docker/immich/profile
BACKUP_LOCATION=/volume1/immich/backups
DB_DATA_LOCATION=/volume1/immich/db

terse sapphireBOT
#

:wave: Hey @glass venture,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

#

Checklist

I have...

  1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: read applicable release notes.
  3. :ballot_box_with_check: reviewed the FAQs for known issues.
  4. :ballot_box_with_check: reviewed Github for known issues.
  5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: uploaded the relevant information (see below).
  7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
  • Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
  • The version of the Immich server, mobile app, and other relevant pieces.
  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

terse sapphireBOT
vague plover
#

Please check if your volumes are all mounted. This indicates they have been unmounted

glass venture