#Redis error

1 messages · Page 1 of 1 (latest)

cold ibex
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it looks like the immich_redis is preventing the immich server from starting

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low ravenBOT
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:wave: Hey @cold ibex,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: read applicable release notes.
  3. :ballot_box_with_check: reviewed the FAQs for known issues.
  4. :ballot_box_with_check: reviewed Github for known issues.
  5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: uploaded the relevant information (see below).
  7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
  • Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
  • The version of the Immich server, mobile app, and other relevant pieces.
  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

low ravenBOT
gentle quail
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You're not supposed to just check all boxes without actually doing them.

cold ibex
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i do it

gentle quail
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Your docker-compose.yml and .env files.

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Very important in this case

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Also a bit more info on your host system would help

cold ibex
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Important Note: i'd think its about newest version of redis that cant be updated

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Sys info: Raspberry pi os ARM-64 | portainer

gentle quail
cold ibex
gentle quail
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If you want to switch redis you can change:
docker.io/redis:6.2-alpine@sha256:148bb5411c184abd288d9aaed139c98123eeb8824c5d3fce03cf721db58066d8
to
docker.io/valkey/valkey:8-bookworm@sha256:42cba146593a5ea9a622002c1b7cba5da7be248650cbb64ecb9c6c33d29794b1

cold ibex
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.env files

gentle quail
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What is that last set?

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That's not Immich

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Are you trying to run your own redis container?

cold ibex
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idk

cold ibex
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it change to this

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this .env from redis container

gentle quail
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You are messing around with things you don't understand

cold ibex
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.env from server immich

DB_DATA_LOCATION=/opt/postgres
IMMICH_VERSION=release
DB_PASSWORD=,Polska1.
DB_USERNAME=jakrlx
DB_DATABASE_NAME=immich
UPLOAD_LOCATION=/opt/immich
PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/src/app/bin
NODE_VERSION=22.14.0
YARN_VERSION=1.22.22
LD_LIBRARY_PATH=/usr/lib/jellyfin-ffmpeg/lib:/usr/lib/wsl/lib:
NODE_ENV=production
NVIDIA_DRIVER_CAPABILITIES=all
NVIDIA_VISIBLE_DEVICES=all
IMMICH_BUILD=14111963986
IMMICH_BUILD_URL=https://github.com/immich-app/immich/actions/runs/14111963986
IMMICH_BUILD_IMAGE=v1.130.3
IMMICH_BUILD_IMAGE_URL=https://github.com/immich-app/immich/pkgs/container/immich-server
IMMICH_REPOSITORY=immich-app/immich
IMMICH_REPOSITORY_URL=https://github.com/immich-app/immich
IMMICH_SOURCE_REF=v1.130.3
IMMICH_SOURCE_COMMIT=43f8f473e95438cabef3626f149389213a353004
IMMICH_SOURCE_URL=https://github.com/immich-app/immich/commit/43f8f473e95438cabef3626f149389213a353004
cold ibex
gentle quail
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You don't edit the containers in a compose project

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You edit the compose file and env, and then orchestrate the entire project

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For portainer, it's called a "stack"

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The only place you edit anything is here:

image.png
cold ibex
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i now it

gentle quail
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And the only variables you change are these:

image.png
gentle quail
cold ibex
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yep

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and i change it in stack

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redeploy it and saved

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ok i find where the problem is

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i must update on of the path in stack

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but thanks for help 🙂

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have good day