#Renaming user and storage label

1 messages · Page 1 of 1 (latest)

honest girder
#

When I first setup Immich I created the first user with the wrong name. I have since added all my media and now I can see I can rename the user name and storage label, which I have done and kicked off the migration.

However, after completing I noticed the old directory has media that hasn't been migrated to the new directory. There is about 400 media files under /library/firstuser that don't appear in the new /library/user dir.

I have run the migration multiple times but nothing else happens. I'm wondering why this has happened and what to do about it? Is it a bug? Is it fixable? Do I need to trash Immich and start from scratch?

silver oysterBOT
#

:wave: Hey @honest girder,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

#

Checklist

I have...

  1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :blue_square: read applicable release notes.
  3. :blue_square: reviewed the FAQs for known issues.
  4. :blue_square: reviewed Github for known issues.
  5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: uploaded the relevant information (see below).
  7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
  • Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
  • The version of the Immich server, mobile app, and other relevant pieces.
  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

honest girder
#

I found this in the docker compose logs

image.png
#

that selected filename is one of the files not moved

nimble falcon
#

Could you try find /path/to/lib -name IMG-20250417-WA0000.jpg

honest girder
#

Yeah, I did that out of curiosity when I grabbed the screenshot. It is in the old storage location and wasn't moved

#

So it appears for example in /library/firstuser/blah.../ instead of /library/newuser/blah.../

nimble falcon
#

yes but also no

#

Does this image also exist? I assume it does

image.png
#

I think the duplicates are in upload and library, not library and newlibrary

honest girder
#

ahhh interesting. There are about 243 files in upload. Different filenames, but potentially same checksums like you're thinking

#

what gets put in upload?

#

why would it not be in the library?

nimble falcon
#

failed uploads didn't used to get cleared, they might be leftover

#

from the timestamp it appears to be a recent image though 🤔

#

Unless that's just when you did the migration?

honest girder
#

i haven't had this immich setup for long, maybe a few weeks I think

#

I did the user name rename and storage label change yesterday

silent sierra
#

Are any of the database entries actually referencing files in upload/?

silent sierra
#

Which would get rejected, and then that file in upload/ is cleaned up

nimble falcon
honest girder
#

There is no immich/upload directory there. It is located in immich/library/upload and library is in immich/library/library

#

immich/library is the bind mount root

nimble falcon
#

ah right

#

The name confusion strikes again

honest girder
#

hehehe

#

thankyou for helping me btw. Very much appreciated 🙂