#Switching distros
1 messages · Page 1 of 1 (latest)
:wave: Hey @steel geyser,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich
.
References
- Container Logs:
docker compose logsdocs - Container Status:
docker ps -adocs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
- :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
- :blue_square: read applicable release notes.
- :blue_square: reviewed the FAQs for known issues.
- :blue_square: reviewed Github for known issues.
- :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
- :blue_square: uploaded the relevant information (see below).
- :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like
fdisk -landdf -h). - The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.
Just backup your immich folders UPLOAD_LOCATION and DB_DATA_LOCATION. install your new distro, copy the backup and remount in docker. as long as you install the same immich and db version
Generally we recommend copying a backup of the db and not the DB_DATA location, it's more reliable
So I can basically copy those folders, which in my case
UPLOAD_LOCATION=./library
DB_DATA_LOCATION=./postgres
Reinstall distro, install fresh immich and replace newly generated folders with old ones?
(im sorry, I have bad understanding how all this and docker works)
you have your folders as a relative path? ... ok
just backup library and postgres, copy to a path in your new server
I suggest to define them as absolute paths in your .env file and then start docker compose
Thanks, I'll try it