#Timeline disappeared since update
1 messages · Page 1 of 1 (latest)
:wave: Hey @slim jay,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich
.
References
- Container Logs:
docker compose logsdocs - Container Status:
docker ps -adocs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
- :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
- :ballot_box_with_check: read applicable release notes.
- :ballot_box_with_check: reviewed the FAQs for known issues.
- :ballot_box_with_check: reviewed Github for known issues.
- :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
- :ballot_box_with_check: uploaded the relevant information (see below).
- :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like
fdisk -landdf -h). - The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
it is active, an i have memories from one year ago (checked)
the job to generate the memories will be kicking in tonight
or you can go to Jobs > Create Job and generate them. Make sure to update to v1.128.0 first since we fixed a few bugs with the generation
If I do Memory Cleanup and Memory Generation, will it schedule it for midnight or run it now? Because I just added both jobs and don't see any change
it will run now
oh you are not OP
Yes, and I'm having the issue that they are 1 year offset
Yesterday I accidentally created the memories job 3 times because I thought it wasn't working, as it didn't show up in the UI
yeah in this case, if you can live with these generated memories, then I will just leave them alone, future generation won't have this issue
If you want to regenerate the memories again, you need to clear the entries in memories table as well as remove this entry in the system_metadata table
This is in the database?
Correct
I would rather not mess with the database manually
I'm scared of messing something up
But by doing this I didn't create like 3 jobs that will run at the same time and then create some race conditions, right?
Correct, you should be fine