#Where is are uploaded files stored when running with portrainer

1 messages · Page 1 of 1 (latest)

vital knoll
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same as title

inland elbowBOT
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:wave: Hey @vital knoll,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: read applicable release notes.
  3. :ballot_box_with_check: reviewed the FAQs for known issues.
  4. :ballot_box_with_check: reviewed Github for known issues.
  5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: uploaded the relevant information (see below).
  7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
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  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

inland elbowBOT
lost zephyr
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Wherever you tell them to be

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If you have the compose envs like this:

image.png
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THen they will probably be at /data/compose/somenumber/library

vital knoll
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hmmm yup i found them at /data/compose/2/library

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how can i move them to a different location

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in fact i want to ditch portainer

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so how do i backup and migrate to a plain install

inland elbowBOT
lost zephyr
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All you need is a database dump and the library folder

vital knoll
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the library folders has tons of subfolders

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im not understanding what i need to do

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sorry if im missing something obvious but can you tell me how to backup?

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ive understood what to backup

lost zephyr
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The link has a command for a database backup:
docker exec -t immich_postgres pg_dumpall --clean --if-exists --username=postgres | gzip > "/path/to/backup/dump.sql.gz"

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Execute that, do not upload any new images or make any changes

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Then mv the entire /data/compose/2/library folder to where you want it to be (or just leave it right there if that's OK with you)

vital knoll
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and point the new immich install to it in the .env file?

lost zephyr
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Make a new immich instance with the correct location for UPLOAD_LOCATION (wherever the library folder is), default is ./library which obviously means "current directory/library"

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But these steps above are in the link

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docker compose pull -> get the latest images

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docker compose create -> create containers but don't start

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docker start immich_postgres -> for database restore with the zip you just made

vital knoll
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thanks for your patience i think i got it

lost zephyr
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Actually

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You can leave everything where it is and just do
UPLOAD_LOCATION=/data/compose/2/library
DB_DATA_LOCATION=/data/compose/2/postgres

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if yuo don't mind the folder names of course

vital knoll
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k thanks

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i just wanted to ditch portainer so this works for me

lost zephyr
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Just make sure portainer doesn't wipe it all when uninstalling, I'm pretty sure it doesn't do that but beware of any popups

vital knoll
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k

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it worked flawlessly

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thanks a lot

lost zephyr
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🫡