#Port error right after updating

1 messages · Page 1 of 1 (latest)

tranquil viper
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Hi,the cursed PC guy here, i just tried updating immich, everything was fine i had just backed up my phone and noticed an update is available. update was fine i checked the app and the update icon was gone, suddennly noticed WEBMIN stopped working... server turned unresponsive for no apparent reason, nothing was going on excpet for maybe the scheduled restic backup. reset the PC and it booted up fine, everything is working except for immich, i have been using the same port 2283 since the beginning not entire sure what happened and didn't want to fiddle unnecessarily given my last experience.

image.png 📎 docker-compose.yml
somber gladeBOT
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:wave: Hey @tranquil viper,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: read applicable release notes.
  3. :ballot_box_with_check: reviewed the FAQs for known issues.
  4. :ballot_box_with_check: reviewed Github for known issues.
  5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: uploaded the relevant information (see below).
  7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
  • Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
  • The version of the Immich server, mobile app, and other relevant pieces.
  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

somber gladeBOT
wintry scroll
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Please post the requested info, we can't help without it.

tranquil viper
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Your docker-compose.yml and .env files.
attached

Logs from all the containers and their status (see above).
attached, please guide me if this is the wrong way/unusable, if they are please lmk how i can send them in a more meaningful way

All the troubleshooting steps you've tried so far.
as mentioned above i didn't want to try and end breaking the install, it was difficult at the first place honestly

Any recent changes you've made to Immich or your system.
updated immich using the docker compose pull && docker compose up -d
followed by docker image prune
I have done this multiple times over the past month

Details about your system (both software/OS and hardware).
i5-2400
8gb DDR3
GTX 1660ti
Ubuntu server 24.04.2 LTS

Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
screenshot attached

The version of the Immich server, mobile app, and other relevant pieces.
I was on the latest server update last i checked, saw an update available today and tried to install that that led to this situation right now

Any other information that you think might be relevant.
no

disk.png docker_status.png 📎 env 📎 docker-compose.yml 📎 logs.txt
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also, these OVERLAYS in the disks output, they are new I have never ever seen them before not sure if they are relevant 🤷‍♂️

wintry scroll
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What does docker ps -a output?

tranquil viper
wintry scroll
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Can you try netstat again with the p flag added? That should show what process is binding the port

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So sudo netstat -tulpn

tranquil viper
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there are a couple moew zerotier/plex related entries

wintry scroll
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Very strange

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How did you install docker/which docker version are you running?

tranquil viper
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utk@grasshopper:~/immich-app$ docker --version
Docker version 27.5.1, build 9f9e405

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it is genuinely crazy that every time something goes wrong with my install it is something strange, why can't it be boring and easy 😭😭

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i think the docker install has something to do with snap, i can't quite recall. i remember ALL OF YOU saying "fucking snap"

wintry scroll
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If you installed docker via snap then yeah get out of there lol

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This is the proper way of installing docker

tranquil viper
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is there a way to check??

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and un-snap it

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wait, i don't even have snap installed, so can't be it, right??

wintry scroll
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Yeah, no idea

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Best I can tell, those docker-proxy process would normally be linked to a running container but they've somehow gotten orphaned?

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Try rebooting, maybe that fixes it :P

tranquil viper
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chatgpt for the win

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docker ps -a
find immich_server ID
stop <id>
rm <id>

docker compose pull && docker compose up -d

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and it worked

wintry scroll
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I have no idea how that would've helped cause immich_server wasn't running at all 🤔