#Unable to start Immich after Docker restart or update

1 messages · Page 1 of 1 (latest)

upbeat umbra
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Recently, whenever I update or restart Docker on Windows, Immich fails to start and continuously restarts.

Each time this happens, I have to restore the database to get it running again.

Below are the logs from the latest Docker for Windows update. The same issue occurs if Docker is closed and restarted or if there is a power failure that causes Docker to restart.

Restoring a previous database shouldn't be the only solution every time. Is there a way to prevent this from happening?

📎 docker-compose.yml
upbeat oysterBOT
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:wave: Hey @upbeat umbra,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: read applicable release notes.
  3. :ballot_box_with_check: reviewed the FAQs for known issues.
  4. :ballot_box_with_check: reviewed Github for known issues.
  5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: uploaded the relevant information (see below).
  7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
  • Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
  • The version of the Immich server, mobile app, and other relevant pieces.
  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

upbeat oysterBOT
forest shard
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Can you post the logs as normal plain text?

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And also your .env file please

upbeat umbra
forest shard
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I don't see any obvious clues, but even before the bad restart there's a whole bunch of things being unhappy about the storage, and bad storage would also explain the database getting messed up

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Docker on windows is also generally just unreliable; tbh if you have the option I'd recommend not using it but going for Linux directly instead

upbeat umbra
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Looks like it was running out of space and started restarting

Which aspect of Docker on Windows is unreliable?

Would be nice if there was a way Immich could report when disk space is running low?

I’ve created a new instance and seems to be running again. Guess that is one of the pros of using an external library 📚