#Unable to initialize reverse geocoding: Error: timeout

1 messages · Page 1 of 1 (latest)

open belfry
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Hey!

I'm trying to get immich working on my Windows machine, I'm using Docker Compose and I've gotten it to work (but not entirely.) I've uploaded all of the files I want to have, but now my server crashes and restarts every minute or so.

Here's a snippet of my log to show the exact errors: https://hastebin.skyra.pw/kezagufade.yaml
I've also changed my data base location because I'm using an NTFS file system.
That being said, here's my docker compose file: https://hastebin.skyra.pw/obizugahaw.yaml
And my .env file (password removed) https://hastebin.skyra.pw/egikojosec.ini

Thank you so much and happy New Year!

worthy basinBOT
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:wave: Hey @open belfry,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: read applicable release notes.
  3. :ballot_box_with_check: reviewed the FAQs for known issues.
  4. :ballot_box_with_check: reviewed Github for known issues.
  5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: uploaded the relevant information (see below).
  7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
  • Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
  • The version of the Immich server, mobile app, and other relevant pieces.
  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

open belfry
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My hardware definitely shouldn't be an issue, the server is updated to the most recent version and any browser stuff shouldn't be applicable for this issue.

worthy basinBOT
dawn badger
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Where is that database location?

open belfry
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That's this, right? It's on an a sata SSD

image.png
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and the images themselves are on a hard drive

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wow, i think i mightve fixed it...?

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the disk location was wrong, it pointed to a different file, and now that i changed it back it improted geodata properly

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wow

dawn badger
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😁

open belfry
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I honestly have no idea what happened because i had to move it back. But suddenly it works! So, that's good! I guess?