#Server Migration

1 messages · Page 1 of 1 (latest)

supple narwhal
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Hello, I've had Immich setup before, but due to my boot drive failing, I've had to switch over to a new server. I know the wiki here (https://immich.app/docs/administration/backup-and-restore) says to back everything up via docker exec, but I don't have access to that anymore.
I have everything setup in one directory, /pool/immich, which contains the directories library, library-cache, and postgres.

So, with some basic thinking, I assume that I can just make sure the password is the same as the old install and just CP over the /pool/immich/postgres
Or is everything slightly more involved than that?

narrow gulchBOT
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:wave: Hey @supple narwhal,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich immich.

References

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Checklist

I have...

  1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
  2. :blue_square: read applicable release notes.
  3. :blue_square: reviewed the FAQs for known issues.
  4. :blue_square: reviewed Github for known issues.
  5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: uploaded the relevant information (see below).
  7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

  • Your docker-compose.yml and .env files.
  • Logs from all the containers and their status (see above).
  • All the troubleshooting steps you've tried so far.
  • Any recent changes you've made to Immich or your system.
  • Details about your system (both software/OS and hardware).
  • Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
  • The version of the Immich server, mobile app, and other relevant pieces.
  • Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

marble canopy
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If the data is fully intact that should work fine

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Make sure to retain permissions when copying

supple narwhal
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I've had to change a couple of things as I've changed my current system, and immich is now running inside a vm where I have some different services running.

The database is setup correctly, but it doesn't want to actually load any files, and right now it can't startup due to Error: ENOENT: no such file or directory, open 'upload/encoded-video/.immich

The log is full of many repeated copies of this(attached message.txt)
the line that confuses me is line 63,
microservices worker error: Error: Failed to read "<UPLOAD_LOCATION>/encoded-video/.immich - Please see https://immich.app/docs/administration/system-integrity#folder-checks for more information."
First of all, why doesn't it expand UPLOAD_LOCATION, as it is a valid variable in the docker container(see image). And secondly, after following that wiki page it links to, it appears like the file doesn't exist or something, which, even after I created it to debug, still behaves as if it doesn't exist.

📎 message.txt image.png
narrow gulchBOT
marble canopy
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Please follow the second link. Your setup is wrong in many ways

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You need to move each old folder into that newly mounted folder as wwll

supple narwhal
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gotcha, thanks
I don't know what I was doing back when I first set this up, and clearly I don't now as well

supple narwhal
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if I have to, I can just start fresh and re-import everything, but I'd rather not as I have multiple users and about 500 gigs of stuff right now
may be the easiest solution

marble canopy
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please post the following
new compose
new env
output of tree -L 2 inside every folder on your host that currently contains immich content

supple narwhal
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(Renamed .env to .env.txt for discord)

The first tree

.
├── docker-compose.yml
├── dump.sql.gz
├── immich-config.json
└── postgres  [error opening dir]

2 directories, 3 files

The second tree

chicken@androidstuff:~/immich$ tree -L 2
.
├── library
│   ├── encoded-video
│   ├── library
│   ├── profile
│   ├── thumbs
│   └── upload
└── library-cache

8 directories, 0 files```
📎 docker-compose.yml 📎 env.txt
covert dock
azure forge
covert dock
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No, same version v 1.123.0 to v v1.123.0

supple narwhal
covert dock
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Yes a bit co-incedental both of us seeing this error on a recent migration

supple narwhal
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something to note. my vm that I ran immich in got restarted, and now it's broken again. quite confused

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may just have to re-install immich and hope it works this time. quite weird, given that it worked all of January

azure forge
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Sounds like your mounts aren't properly working