#portainer on asustor

1 messages · Page 1 of 1 (latest)

tame nebulaBOT
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:wave: Hey @wind kite,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich.

References

Checklist

  1. :blue_square: I have verified I'm on the latest release(note that mobile app releases may take some time).
  2. :blue_square: I have read applicable release notes.
  3. :blue_square: I have reviewed the FAQs for known issues.
  4. :blue_square: I have reviewed Github for known issues.
  5. :blue_square: I have tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: I have uploaded the relevant logs, docker compose, and .env files, making sure to use code formatting.
  7. :blue_square: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

sudden ocean
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That's a very strange error to be getting

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Please post the info the bot asks for

tight monolith
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Asustor also has weird errors

wind kite
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/bin/sh: 0: cannot open ./start-server.sh: No such file

tight monolith
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Those look like you need to read the breaking changes

sudden ocean
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Your compose file is incredibly outdated

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Almost impressively so

wind kite
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can u guys share the correct compose file?

tight monolith
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It's always linked in the release page

wind kite
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altran1502/immich-server:release this right?

sudden ocean
wind kite
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the release link

tight monolith
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It will depend on your immich version

visual bluff
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There have been so many breaking changes in the meantime, I have no idea what would happen if you update to the latest version from where you are.

Before you do anything, make sure you backup your library and the database.

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If I were in your shoes I would start over with a fresh installation of Immich.

wind kite
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how should i know, just copy and paste hmm, if im just makes you fell out of your chair then nevermind. ill just find other alternative