#Connection failed

1 messages · Page 1 of 1 (latest)

woeful rapids
#

i have update my immich container in proxmox, from 2 or 3 days i have Connection failed from https://ip:2283 or https://ip:2283/api, today i can try to follow this guide:
https://github.com/immich-app/immich/discussions/13459
after that my docker-compose file is :
name: immich

services:
immich-server:
container_name: immich_server
image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
volumes:
- ${UPLOAD_LOCATION}:/usr/src/app/upload
- /etc/localtime:/etc/localtime:ro
env_file:
- .env
ports:
- 2283:2283
depends_on:
- redis
- database
restart: always

immich-machine-learning:
container_name: immich_machine_learning
# For hardware acceleration, add one of -[...........
the web page is Connetion failed.
any idea?
tks in advance

raw lanternBOT
#

:wave: Hey @woeful rapids,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich.

References

Checklist

  1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: I have read applicable release notes.
  3. :ballot_box_with_check: I have reviewed the FAQs for known issues.
  4. :ballot_box_with_check: I have reviewed Github for known issues.
  5. :ballot_box_with_check: I have tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: I have uploaded the relevant logs, docker compose, and .env files, making sure to use code formatting.
  7. :ballot_box_with_check: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

raw lanternBOT
coral yacht
#

@woeful rapids you need to help us help you. The bot asks for you to post some information, if you just ignore that then we don't have what we need to be able to help.

woeful rapids
#

i upload my docker configuration file

#

i don't where is the relevant log, where is the .env files.... if I knew how to do these things I would have uploaded the files.. but only file that i know is docker-compose.yml....sorry

#

now its OK, after put "docker compose up -d"