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[charred summit]

:wave: Hey @wary ridge,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich .

References

• Container Logs: docker compose logs docs
• Container Status: docker compose ps docs
• Reverse Proxy: https://immich.app/docs/administration/reverse-proxy

Checklist

1. :blue_square: I have verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: I have read applicable release notes.
3. :blue_square: I have reviewed the FAQs for known issues.
4. :blue_square: I have reviewed Github for known issues.
5. :ballot_box_with_check: I have tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: I have uploaded the relevant logs, docker compose, and .env files, making sure to use code formatting.
7. :blue_square: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

[wary ridge]

I can't update it on truenas

[smoky yew]

Can't update what on truenas? Did you read the release notes?

[charred summit]

Please make sure you have read and followed the release notes: https://github.com/immich-app/immich/discussions?discussions_q=label%3Achangelog%3Abreaking-change+sort%3Adate_created

[wary ridge]

I cant update the immich. There's no option for that

truenas is kinda stupid

besides I did look into the changelog and for me it's very hard

[smoky yew]

Unfortunately I have no experience with truenas, so I am of no help to you

[wary ridge]

I was planning on moving from that OS for a long time. It's nothing but trouble

[smoky yew]

Good to know