#Trouble opening a port

1 messages ยท Page 1 of 1 (latest)

knotty torrent
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using kde debian, got immich working in Firefox with the address 153.90.76.209:2283. When I entered the mobile app and tried to connect, it didn't work, so I tried to make sure port 2283 was open. ss -lntu says [::]:2283 is listening, but ls | nc -l -p 2283 returns Can't grab 0.0.0.0:2283 with bind

fiery cometBOT
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:wave: Hey @knotty torrent,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich.

References

Checklist

  1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: I have read applicable release notes.
  3. :ballot_box_with_check: I have reviewed the FAQs for known issues.
  4. :ballot_box_with_check: I have reviewed Github for known issues.
  5. :ballot_box_with_check: I have tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: I have uploaded the relevant logs, docker compose, and .env files, making sure to use code formatting.
  7. :ballot_box_with_check: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

fiery cometBOT
lost lichen
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You probably have something else running on 2283.

knotty torrent
runic arrow
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Step 1: list the process that is listening on 2283

knotty torrent
runic arrow
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That's uh... strange

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did you sudo it?

knotty torrent
hollow nest
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can you post the screenshot of the mobile app where you put in the server url?

knotty torrent
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Tried replacing "api" with my api key, tried removing it, tried removing "http://"

hollow nest
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looks like you are not connecting to wifi

coral girder
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isn't that a public IP address? Are you trying to get immich to work remotely? Perhaps you have an upstream WAF?

hollow nest
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FWIW what you are doing is not recommended, security wise

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looks into reverse proxy to properly setup system to access Immich from outside of your network

coral girder
hollow nest
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The university probably blocks that port ๐Ÿ˜„

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but he can access over Firefox ๐Ÿคทโ€โ™‚๏ธ

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anyway tailscale is probably the easiest and safest in this case

knotty torrent
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How am I supposed to tell which IP addresses are which? What is tailscale?

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The documentation for Immich is severely lacking

hollow nest
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those aren't Immich information

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those are networking knowledge that you will need to search and read on your own

knotty torrent
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Not everybody is a programmer

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why would they expect people to know that

hollow nest
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because hosting Immich needs some knowledge of sysadmin, networking to properly run it without the risk of destroying your data ๐Ÿ™‚

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as well as hosting other services

knotty torrent
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I will switch back to Google Photos and continue recommending it to others instead, I guess ๐Ÿ‘

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I was under the impression that immich was meant to be possible for regular people to use

hollow nest
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you will need to understand how to perform backup, system config...etc

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it is not a tool for everyday folks yet

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unless you are willing to learn ๐Ÿ™‚

knotty torrent
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I have a few words to say to those assholes on the internet recommending it, then. I am not using your app if it requires me to take a course in software engineering

hollow nest
knotty torrent
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doesn't make them less of a lying asshole

hollow nest
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equires me to take a course in software engineering
not true though, you can learn this by reading information on the internet

knotty torrent
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clearly not

hollow nest
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have you tried?

knotty torrent
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none of the app's documentation or any forum information suggested anything about the problem.

knotty torrent
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nah, google photos is clearly the best choice for 99% of people

hollow nest
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your milegage might varies ๐Ÿ˜„

knotty torrent
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Almost nobody is going to learn software engineering to spite Google

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How many users does this program have, 30?

hollow nest
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more than that ๐Ÿ˜„

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more than 50,000 If I have to guess since we don't track users, we don't have the exact number. But from the reports of downloads...etc