Storage Template Not Working | Immich | Page 1

hollow snow Sep 24, 2024, 6:21 PM

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I was forced to redo my immich setup and while re-uploading all the images I noticed the storage template isnt working. It's creating the folders but not moving the files over to the new location.

[Nest] 7 - 09/24/2024, 2:16:36 PM LOG [Microservices:MediaService] Attempting to finish incomplete move: upload/upload/594a75ee-2d69-4ebd-b7c2-f6d8315453e0/d9/f4/d9f4cbaa-dcf4-4525-a98a-9562d681ae06.mp4 => upload/library/admin/2023/10/ffda3ecd-e969-4329-b40b-436021bd7c7b.mp4 [Nest] 7 - 09/24/2024, 2:16:36 PM LOG [Microservices:MediaService] Found file at old location [Nest] 7 - 09/24/2024, 2:16:36 PM ERROR [Microservices:StorageTemplateService] Problem applying storage template [Nest] 7 - 09/24/2024, 2:16:36 PM ERROR [Microservices:StorageTemplateService] Error: EPERM: operation not permitted, copyfile 'upload/upload/594a75ee-2d69-4ebd-b7c2-f6d8315453e0/d9/f4/d9f4cbaa-dcf4-4525-a98a-9562d681ae06.mp4' -> 'upload/library/admin/2023/10/ffda3ecd-e969-4329-b40b-436021bd7c7b.mp4' at async Object.copyFile (node:internal/fs/promises:623:10) at async StorageCore.moveFile (/usr/src/app/dist/cores/storage.core.js:160:17) at async /usr/src/app/dist/services/storage-template.service.js:153:17 at async /usr/src/app/dist/repositories/database.repository.js:199:23 [Nest] 7 - 09/24/2024, 2:16:36 PM ERROR [Microservices:StorageTemplateService] Object: { "id": "7affac8b-319a-4dcc-af42-802037ce9fd1", "oldPath": "upload/upload/594a75ee-2d69-4ebd-b7c2-f6d8315453e0/d9/f4/d9f4cbaa-dcf4-4525-a98a-9562d681ae06.mp4", "newPath": "upload/library/admin/2023/10/ffda3ecd-e969-4329-b40b-436021bd7c7b.mp4" } [Nest] 7 - 09/24/2024, 2:16:41 PM LOG [Microservices:StorageTemplateService] Finished storage template migration

stone pikeBOT Sep 24, 2024, 6:21 PM

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:wave: Hey @hollow snow,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich .

References

Container Logs: docker compose logs docs
Container Status: docker compose ps docs
Reverse Proxy: https://immich.app/docs/administration/reverse-proxy

Checklist

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stone pikeBOT Sep 24, 2024, 6:22 PM

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stone pike :wave: Hey <@511962291118407680>, Thanks for reaching out to us. Please follow ...

Successfully submitted, a tag has been added to inform contributors. :white_check_mark:

hollow snow Sep 24, 2024, 6:25 PM

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📎 ix-immich-server-1_logs.txt

devout hazel Sep 24, 2024, 6:30 PM

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Error: EPERM: operation not permitted, copyfile 'upload/upload/594a75ee-2d69-4ebd-b7c2-f6d8315453e0/d9/f4/d9f4cbaa-dcf4-4525-a98a-9562d681ae06.mp4' -> 'upload/library/admin/2023/10/ffda3ecd-e969-4329-b40b-436021bd7c7b.mp4'

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looks like a file permissions issue

hollow snow Sep 24, 2024, 6:36 PM

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But why?

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it created the folders it created the imgae file.

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it's running at root as well

devout hazel Sep 24, 2024, 6:37 PM

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upload/library/admin/2023/10/ does it have write permissions in this directory?
upload/upload/594a75ee-2d69-4ebd-b7c2-f6d8315453e0/d9/f4/ and read permissions in this one?

hollow snow Sep 24, 2024, 6:45 PM

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That folder is gone so I will use this new one as an example.
"oldPath": "upload/upload/594a75ee-2d69-4ebd-b7c2-f6d8315453e0/e4/ec/e4ece328-b96f-4866-a598-971e0fd6ca39.JPG", "newPath": "upload/library/admin/2024/09/Naftoli Wedding72.JPG"

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all root and all permissions open.

devout hazel Sep 24, 2024, 6:47 PM

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both are the same file system?

hollow snow Sep 24, 2024, 6:50 PM

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yup

devout hazel Sep 24, 2024, 6:52 PM

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you have free disk space?

hollow snow Sep 24, 2024, 6:56 PM

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10tb

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devout hazel Sep 24, 2024, 7:14 PM

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it sounds like file permissions somehow. I'd dig into it from within the container if nothing else. Sorry not too much help

hollow snow Sep 24, 2024, 7:26 PM

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well I did CHOWN root in the container and its still not working

west valve Sep 24, 2024, 7:41 PM

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Why would chown root work?

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If anything that's the thing that's probably the least likely to work

hollow snow Sep 24, 2024, 7:43 PM

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I saw a comment in the main chat about switching to unix permissions. I created a new folder and moving the files over. Lets see if that works.

west valve Sep 24, 2024, 7:43 PM

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If you want to see what permissions you need, look at the unmodified folders created by the containers

hollow snow Sep 24, 2024, 7:43 PM

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west valve If you want to see what permissions you need, look at the unmodified folders cre...

They are all root and open everything looks the same inside the container as outside.

west valve Sep 24, 2024, 7:47 PM

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Oh is this a truenas setup

hollow snow Sep 24, 2024, 7:48 PM

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yes using docker

west valve Sep 24, 2024, 8:06 PM

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Going to defer to the #truenas folks because I have no idea about that

hollow snow Sep 24, 2024, 10:46 PM

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Changing to unix permissions fixed the issue.

#Storage Template Not Working

References

Checklist