#After upgrade to 1.115 all users are gone

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short hearth
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After updating to version 1.115 there are no more users. I had to create a new admin and no more users were available after the new admin login.

How do I get the old users back?

vivid ibexBOT
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:wave: Hey @short hearth,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich.

References

Checklist

  1. :blue_square: I have verified I'm on the latest release(note that mobile app releases may take some time).
  2. :blue_square: I have read applicable release notes.
  3. :blue_square: I have reviewed the FAQs for known issues.
  4. :blue_square: I have reviewed Github for known issues.
  5. :blue_square: I have tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: I have uploaded the relevant logs, docker compose, and .env files, making sure to use code formatting.
  7. :blue_square: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

sly sun
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From which version did you update? How does your upgrade process look like?

short hearth
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From the last official version

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I installed the server a month ago and yesterday I upgraded to the new version

sly sun
sly sun
short hearth
sly sun
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So the only steps you did were docker compose pull and docker compose up -d?

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Please share the information the bot asked, specifically your compose and env file

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Immich won't just forget all users

short hearth
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Yes, just made these steps