#Server not reachable - Firewall disabled W11

1 messages · Page 1 of 1 (latest)

dense lantern
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following the steps for Docker on W11 I have got the server to work on my desktop. I've fully disabled my firewall but I can't connect on my phone

meager cometBOT
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:wave: Hey @dense lantern,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich.

References

Checklist

  1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: I have read applicable release notes.
  3. :ballot_box_with_check: I have reviewed the FAQs for known issues.
  4. :ballot_box_with_check: I have reviewed Github for known issues.
  5. :ballot_box_with_check: I have tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: I have uploaded the relevant logs, docker compose, and .env files, making sure to use code formatting.
  7. :ballot_box_with_check: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

dense lantern
meager cometBOT
dense lantern
vestal heath
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Start with the phone web browser

dense lantern
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So I've installed it on a Ubuntu machine now, works in browser but not in the app

vestal heath
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Please post screenshots of both URLs

dense lantern
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I'm assuming I'm not running the right version of app or server?

vestal heath
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Need the screenshots please

dense lantern
native yacht
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you need to put http:// infront the ip address

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so http://192.168.1.245:2900/api

dense lantern
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I'm so dumb

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Thank you so much!