#Browser/Web App showing dates off by a day

1 messages · Page 1 of 1 (latest)

proud shard
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Hello! I am having an issue where some photos with little connection to each other are being shown as taken on a different date, generally off by one day, most often a day in advance. The mobile app displays the photos correctly, but various browsers on diffrent devices do not which makes me think its related or is a variation to issue #10417 on the github. However I am unsure as the dates on my images info pages themselves are correct, unlike the noted tracked issue.

The white background images is the correct google photos, the black is immich, and ive also uploaded the info pages showing that the dates for one of the problematic photos is correct on both, and also after checking in app the date is correctly represented as well.

In addition going in each individual photo, refreshing the time zone to from an incorrect "America/Bogota (-05:00)" to "America/Chicago (-05:00) seems to fix it on all browser devices, and has no effect on the app versions.

IMG_0104.jpg Immich_Browser_snap.png Origional_google_dates.png Screenshot_2024-08-23_140059.png Screenshot_2024-08-23_140132.png
severe cosmosBOT
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:wave: Hey @proud shard,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich.

References

Checklist

  1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: I have read applicable release notes.
  3. :ballot_box_with_check: I have reviewed the FAQs for known issues.
  4. :ballot_box_with_check: I have reviewed Github for known issues.
  5. :ballot_box_with_check: I have tried accessing Immich via local ip (without a custom reverse proxy).
  6. :blue_square: I have uploaded the relevant logs, docker compose, and .env files, making sure to use code formatting.
  7. :ballot_box_with_check: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

proud shard