#App crashes on search panel

1 messages · Page 1 of 1 (latest)

shrewd jetty
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I have a Iphone X on iOS 16.7.2, Immich Mobile app 1.111.0 build 167, Server version 1.111.0.

Every time I open the search panel and wait for it to load, it crashes right after most of it loads.

I have tried
-searching existing issues for fix
-Restarting phone
-reinstalling immich mobile
-updating, on latest already
-repulling the image for the existing server (VM ubuntu-docker)
-creating a new account with no photos
-creating a new (VM ubuntu-docker)server with no photos, no changed settings
-creating a new (BM windows-dockerdesktop) server on a different machine and enabled hwaccl
-creating a new (BM debian-docker) server also stock settings
-using truenas to spin up immich

other than that I haven’t had time to sit an debug it step by step and I don’t have another mobile device to test with yet but using the website works for now, just inconvenient.

remote ridgeBOT
#

:wave: Hey @shrewd jetty,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich immich.

References

Checklist

  1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
  2. :ballot_box_with_check: I have read applicable release notes.
  3. :ballot_box_with_check: I have reviewed the FAQs for known issues.
  4. :ballot_box_with_check: I have reviewed Github for known issues.
  5. :ballot_box_with_check: I have tried accessing Immich via local ip (without a custom reverse proxy).
  6. :ballot_box_with_check: I have uploaded the relevant logs, docker compose, and .env files, making sure to use code formatting.
  7. :ballot_box_with_check: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the /close command, and re-open it later if needed.

remote ridgeBOT
shrewd jetty
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I do use traefik for a reverse proxy, but issue persists without it

For the docker compose and env file, i grabbed the most recent compose from the install guide, and enabled hwaccl(on only one of the servers)and only changed the 3 values suggested in the env, copy pasted path’s so no errors

#

appears to me that it’s when the map loads the app crashes

paper lodge
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I assume this is a limitation of older phone

shrewd jetty
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me too, i have two other devices to test with coming shortly, but disabling map features has solved the issue